A Network Destination Stopped Working Or Is Invalid; Printer Cannot Scan To The Selected Destination - Lexmark X463 Administrator's Manual

A network destination stopped working or is invalid

M
AKE SURE THE PRINTER AUTHENTICATION IS CONFIGURED
If the application is configured to use MFP authentication credentials, the printer authentication settings must be
configured from the Embedded Web Server. For more information on configuring the printer authentication settings,
see the Embedded Web Server Administrator's Guide available on www.lexmark.com.
M
AKE SURE THE DESTINATION IS VALID
• To make sure the destination is valid:
1
From Windows, click
2
Enter the path to the network share in the format \\server\share, and then click OK.
• If the destination is valid, make sure the path is correct in the application configuration settings.
• If the destination address is the server hostname, try using the server IP address instead.
For information on accessing or editing a destination, see "Configuring a destination" on page 9.
M
AKE SURE THE PRINTER IS CONNECTED TO THE NETWORK
Make sure that all appropriate network cables are securely connected and that the network settings of the printer
are correctly configured. For information on networking the printer, see the printer User's Guide or the Software and
Documentation CD that came with the printer.
C
HECK THE SYSTEM LOG FOR RELEVANT DETAILS
To access the system log:
1
Type the printer IP address or hostname in the address field of your Web browser.
Note: If the printer IP address or hostname is not readily apparent, consult your system support person, or see
the documentation that came with the printer for help with printing a network settings page.
From the navigation menu on the left, click Settings or Configuration  Embedded Solutions  System.
2
3
Click Log.

Printer cannot scan to the selected destination

M
AKE SURE THE DESTINATION IS VALID
• To make sure the destination is valid:
1
From Windows, click
2
Enter the path to the network share in the format \\server\share, and then click OK.
• If the destination is valid, make sure the path is correct in the application configuration settings.
•
If the destination address is the server hostname, try using the server IP address instead.
For information on accessing or editing a destination, see "Configuring a destination" on page 9.
or Start > Run.
or Start > Run.
Troubleshooting
21