Brother MFC-J625DW Basic User's Manual page 95

Printing (continued)
Difficulty
White horizontal lines appear in text
or graphics.
The machine prints blank pages.
Characters and lines are blurred.
Printed text or images are skewed.
Smudge or stain at the top centre of
the printed page.
Printing appears dirty or ink seems
to run.
Stains appear on the reverse side
or at the bottom of the page.
The machine prints dense lines on
the page.
The printouts are wrinkled.
Cannot perform "Page Layout"
printing.
Print speed is too slow.
Suggestions
Clean the print head. (See Cleaning the print head uu page 68.)
Make sure you are using Brother Original Innobella™ ink.
Try using the recommended types of paper.
(See Acceptable paper and other print media uu page 24.)
Clean the print head. (See Cleaning the print head uu page 68.)
Make sure you are using Brother Original Innobella™ ink.
Check the printing alignment. (See Checking the print alignment uu page 69.)
Make sure the paper is loaded correctly in the paper tray and the paper side
guides are adjusted correctly. (See Loading paper and other print media
uu page 14.)
Make sure the Jam Clear Cover is closed correctly.
Make sure the paper is not too thick or curled.
(See Acceptable paper and other print media uu page 24.)
Make sure you are using the recommended types of paper. (See Acceptable
paper and other print media uu page 24.) Don't handle the paper until the ink is
dry.
Make sure you are using Brother Original Innobella™ ink.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type of the printer driver.
Make sure the printer platen is not dirty with ink. (uuAdvanced User's Guide:
Cleaning the machine's printer platen)
Make sure you are using Brother Original Innobella™ ink.
Make sure you are using the paper support flap.
(See Loading paper and other print media uu page 14.)
Make sure the paper feed rollers are not dirty with ink.
(uuAdvanced User's Guide: Cleaning the paper feed rollers)
Check Reverse Order in the Basic tab of the printer driver.
®
(Windows users)
In the printer driver Advanced tab, click Colour Settings, and uncheck
Bi-Directional Printing.
(Macintosh users)
In the printer driver, choose Print Settings, click Advanced, choose
Other Print Options, and uncheck Bi-Directional Printing.
Make sure you are using Brother Original Innobella™ ink.
Check that the paper size setting in the application and in the printer driver are the
same.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab (Windows
Colour Settings, and make sure you uncheck Colour Enhancement.
Turn the borderless feature off. Borderless printing is slower than normal printing.
uuSoftware User's Guide: Printing (Windows
uuSoftware User's Guide: Printing and Faxing (Macintosh)
Troubleshooting
®
) or Print Settings (Macintosh). Also, click
®
)
B
87