Solving Printer Problems - HP Xw6600 - Workstation - 2 GB RAM Technical Reference Manual

Table 5-7 Audio problems (continued)
Problem
Noise or no sound comes out of the
speakers or headphones.
NOTE: If you set digital as the Output Mode, the internal speaker and external analog speakers no longer output audio until you
switch back to an auto sense or analog mode.
If you set analog as the Output Mode, external digital speakers do not function until you change the output mode back to an auto-
sense or digital mode.
Sound occurs intermittently.
Workstation appears to be locked
up while recording audio.

Solving printer problems

Table 5-8 Printer problems
Problem
Printer does not print.
Printer does not turn on.
Printer prints garbled information.
ENWW
Cause
Processor resources are being
used by other open
applications.
The hard disk might be full.
Cause
Printer is not turned on and
online.
The correct printer driver for
the application is not installed.
If you are on a network, you
might not have made a
connection to the printer.
Printer might have failed.
The cables might not be
connected properly.
The correct printer driver is not
installed.
The cables might not be
connected properly.
Solution
1. If using digital speakers that have a stereo jack and
you want the system to auto switch to digital, use a
stereo-to-mono adapter to properly engage the auto
sense feature, or use the multimedia device
properties to manually switch the audio signal from
analog to digital.
2. If the headphones have a mono jack, use the
multimedia device properties to switch the system to
analog out.
Shut down all open processor-intensive applications.
1. Before recording, be sure there is enough free space
on the hard disk.
2. Try recording the audio file in a compressed format.
Solution
Turn the printer on and be sure it is online.
1. Install the correct printer driver for the application.
2. Try printing using the MS-DOS command:
DIR C:\> [printer port]
where printer port is the address of the printer used.
If the printer works, reload the printer driver.
Make the proper network connection to the printer.
Run printer self-test.
Reconnect all cables.
Install the correct printer driver for the application.
Reconnect all cables.
Customer Self Help 117