Hp Insight Diagnostics; Accessing Hp Insight Diagnostics - HP xw3400 - Workstation Technical Reference Manual

HP Insight Diagnostics

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HP Insight Diagnostics
NOTE:
HP Insight Diagnostics is included on CD with some workstation models only.
The HP Insight Diagnostics utility allows you to view information about the hardware configuration of the
workstation and perform hardware diagnostic tests on the subsystems of the workstation. The utility
simplifies the process of effectively identifying, diagnosing, and isolating hardware issues.
The Survey tab is displayed when you invoke HP Insight Diagnostics. This tab shows the current
configuration of the workstation. From the Survey tab, there is access to several categories of information
about the workstation. Other tabs provide additional information, including diagnostic test options and
test results. The information in each screen of the utility can be saved as an html file and stored on a
diskette or USB HP Drive Key.
Use HP Insight Diagnostics to determine if all the devices installed on the workstation are recognized by
the system and functioning properly. Running tests is optional but recommended after installing or
connecting a new device.
You should run tests, save the test results, and print them so that you have printed reports available before
placing a call to the Customer Support Center.
NOTE: Third party devices may not be detected by HP Insight Diagnostics.

Accessing HP Insight Diagnostics

You must boot to the Documentation and Diagnostics CD, as described in the steps below, to access HP
Insight Diagnostics.
While the workstation is on, insert the Documentation and Diagnostics CD into an optical drive on
1.
the workstation.
Shut down the operating system and turn off the workstation.
2.
Turn on the workstation. The system will boot to the CD.
3.
NOTE:
order in the Computer Setup (F10) utility so that the system attempts to boot to the optical drive before
booting to the hard drive. Refer to Section 2.2 for more information.
Select the appropriate language and click Continue.
4.
ENWW
If the system does not boot to the CD in the optical drive, you may need to change the boot
HP Insight Diagnostics 15