[Ata] Group Mailbox Overview - AT&T Synapse SB67020 User Manual

[ATA] Group Mailbox Overview

Group Mailboxes provide general delivery of Voicemail messages to a group within an
organization.
If your system administrator gave you access to a Group Mailbox, if you press MENU, then 1,
and then 4 and have not enabled Voicemail distribution, a list of mailboxes appears, as shown
in Figure 139.
If you press MENU, then 1, and then 4 and have enabled Voicemail Distribution, you will see a
screen, as shown in Figure 140, that allows you to press
of mailboxes.
From the Mailbox list screen, you can access your personal Voicemail and messages stored in
Group Mailboxes, such as the sales department shown in Figure 139.
Select a mailbox to access the messages stored in that mailbox.
A screen with the first message in that Mailbox appears, as shown in Figure
the name of the Group Mailbox appears at the top of the screen.
Group Mailboxes handle messages in the following ways:
As soon as one user listens to a message, the ! indicator for that message is removed

from the screens of all participants of that group.
If someone else is listening to a message when you delete it, the message is not deleted

until the listener exits the Voicemail session.
Message playback is not interrupted if you receive an incoming call while playing Group

Mailbox Voicemail. The incoming call appears on the SB67020 Deskset screen
accompanied by a call-waiting tone.
Voicemail
Synapse SB67020 User's Guide
to see the screen with the list
100
Messages
Personal
Sales
Custom er Supp...
Figure 139. Group Mailbox
Do you w ish to leave a new
m essage or listen to your
m essages?
Lv Msg
Figure 140. Leave New
Message or Listen
Messages
Graham Bell
141. "Messages" or
232-555-0176
Play
Figure 141. Messages
1 New
0 New
10 New
List
Listen
1/10
! Jul 19
1:18p
DelMsg Callback