Job Prints From The Wrong Tray Or On The Wrong Paper; Incorrect Characters Print; Tray Linking Does Not Work; Large Jobs Do Not Collate - Dell 5330 User Manual

Job prints from the wrong tray or on the wrong paper

C
HECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1
From the printer control panel, check the Paper Type setting from the Paper menu.
2
Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
•

Incorrect characters print

M
AKE SURE THE PRINTER IS NOT IN
If Ready Hex appears on the display, then you must exit Hex Trace mode before you can print your job. Turn the
printer off and back on to exit Hex Trace mode.

Tray linking does not work

These are possible solutions. Try one or more of the following:
L
OAD THE SAME SIZE AND TYPE OF PAPER
Load the same size and type of paper in each tray to be linked.
•
Move the paper guides to the correct positions for the paper size loaded in each tray.
•
U P
SE THE SAME APER
Print a menu settings page and compare the settings for each tray.
•
If necessary, adjust the settings from the Paper Size/Type menu.
•
Note: The multipurpose feeder does not automatically sense the paper size. You must set the size from the Paper
Size/Type menu.

Large jobs do not collate

These are possible solutions. Try one or more of the following:
M C
AKE SURE OLLATE IS SET TO
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
R
EDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity
of images, and the number of pages in the job.
H T
EX RACE MODE
S P T
IZE AND APER YPE SETTINGS
O
N
Troubleshooting
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