Solving Problems Disabling Dr Group Failsafe Mode; Solving Problems Downloading The System Software File; Invalid Image File (Status Code 21006); Status Icon For A Bad Storage System - HP 6400/8400 Software Manual

Figure 28 Status icon for a bad storage system
.

Solving problems disabling DR group failsafe mode

There are a number of issues that may occur with HP Continuous Access EVA. The following website
provides access to information for troubleshooting problems with HP Continuous Access EVA:
http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?&lang=en&cc=us&
prodTypeId=18964&prodSeriesId=471572&lang=en&cc=us
Click Troubleshoot a problem under Tasks for HP StorageWorks Continuous Access EVA Software.

Solving problems downloading the system software file

If you cannot download the system software file, right-click the link and save it to your desktop. Then
double-click the saved file on the desktop, which opens a window with the link to the file. Click the
link and save it to a directory.
NOTE:
The XCS image filename has an extension of .sss. The file name contains the controller model and
the XCS version. For example, 300_09522000.SSS is the name of the XCS 09522000 file for the
HSV300 and HSV300–S controllers. See

Invalid image file (Status code 21006)

If the XCS image file is the wrong image, an Operation failed message is displayed. See
Click OK to return to the Initialized Storage System Properties window.
78 Troubleshooting
Table 7 for details.
Figure 29.