Access Control; Troubleshooting Disk Drive Firmware Upgrade; Disk Drive Firmware Upgrade Errors And Workarounds - HP 6400/8400 Software Manual

Access control

1. The user's security group is checked to control access to various functions and web pages with
HP Command View EVA.
2. If the user belongs to the HP Storage Admins group, access is granted.
3. If the user belongs to the HP Storage Users group and the web page allows access to users with
the View HP Storage privilege, access is granted.
4. If the user belongs to the HP Storage Users group and the web pages does not allow access to
users with the View HP Storage privilege, access is denied.

Troubleshooting disk drive firmware upgrade

Table 11 on page 76 lists the errors you may encounter when upgrading the disk drive firmware and
provides workarounds.
Table 11 Disk drive firmware upgrade errors and workarounds
Error
Drive code load - Failed to write firm-
ware to drive buffer
Drive code load - The disk cannot be
code loaded because it is part of a
group
Drive code load - The disk group contain-
ing the physical store has background
reconstructing or reverting in progress
Drive code load - Unable to determine
the condition of the volume
Media Not Available
Drive code load - Unable to determine
the condition of the physical store
Unable to process command at this time.
Retry the command or check all connec-
tions
Failed - Successful Status
Object not found in View
76 Troubleshooting
Workarounds
Check the drive properties in the HP Command View
EVA GUI for problems. Resolve the problem and restart
the disk drive firmware upgrade.
Restart the disk drive firmware upgrade.
Reduce the I/O as per the I/O recommendation given
for the online disk drive firmware upgrades and restart
the disk drive firmware upgrade.
Check the drive properties in the HP Command View
EVA GUI for problems. Resolve the problem and restart
the disk drive firmware upgrade.
This error may appear if the code load occurs while
the array is experiencing a heavy I/O load. Restart
the disk drive firmware upgrade.
Check the drive properties in the HP Command View
EVA GUI to see if the drive has any problems. Resolve
the drive problems and restart the disk drive firmware
upgrade.
Check for any possible connection issues between HP
Command View EVA software and the EVA, and re-
start the disk drive firmware upgrade.
Restart the disk drive firmware upgrade.
Check for any possible connection issues between HP
Command View EVA software and the EVA, and re-
start the disk drive firmware upgrade.