Hardware Folder Properties Window; Checking Operational State - HP 6400/8400 Software Manual

1. Open HP Command View EVA and click the icon of the storage system you want to upgrade.
Check for hardware errors.
a. Check the Hardware folder in the Storage Systems navigation pane. If there are any hardware
caution or warning conditions, HP Command View EVA displays the appropriate icon over
the folder.
b. Click the Hardware folder to expand the navigation tree.
The Hardware Folder Properties window opens. The Operational State field indicates if there
is a hardware problem.
Figure 3 Hardware Folder Properties window
.
c. Select the applicable array and click Refresh to update the cache.
d. If a problem is indicated, continue to expand the navigation tree under the Hardware folder,
until you see a hardware component icon with an attention or warning icon on it.
e. Click the component icon to display the properties window. The Operational state field
indicates if there is a hardware error.
Figure 4 Checking operational state
.
2. Verify that there are no hardware components in the Unmappable Hardware folder.
a. Expand the navigation tree under the Hardware folder in the navigation pane.
b. Click the Unmappable Hardware folder.
Hardware components can be placed in the Unmappable Hardware folder for several
reasons. For example, hardware components can be placed in the Unmappable Hardware
folder, when the I/O modules on a disk enclosure are not working, the controllers restart,
or there is a hardware failure. If there are any hardware components listed under this folder,
determine why they are listed there and fix the problems.
3. Replace any hardware components that have failed.
18 Pre-upgrade tasks