Cisco WAP4410N - Small Business Wireless-N Access Point Administration Manual
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Cisco WAP4410N - Small Business Wireless-N Access Point Administration Manual

Wireless-n access point with power over ethernet
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ADMINISTRATION
GUIDE
Cisco Small Business
WAP4410N Wireless-N Access Point
with Power Over Ethernet

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Summary of Contents for Cisco WAP4410N - Small Business Wireless-N Access Point

  • Page 1 ADMINISTRATION GUIDE Cisco Small Business WAP4410N Wireless-N Access Point with Power Over Ethernet...
  • Page 2 Cisco Stackpower, Cisco StadiumVision, Cisco TelePresence, Cisco WebEx, DCE, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn and Cisco Store are service marks; and Access Registrar, Aironet, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA,...

  • Page 3: Table Of Contents

    Contents About This Document Audience Organization Finding Information in PDF Files Finding Text in a PDF Finding Text in Multiple PDF Files viii Chapter 1: Introduction Chapter 2: Planning Your Wireless Network Network Topology Roaming Network Layout Example of a Simple Wireless Network Chapter 3: Getting to Know the Wireless-N Access Point Front Panel Back Panel...
  • Page 4 Contents Launching the Web-Based Configuration Utility Navigating the Utility Setup Wireless AP Mode Administration Status Chapter 6: Configuring the WAP4410N Wireless-N Access Point Setting Up Your Access Point Configuring Basic Setup Settings Configuring Time Settings Configuring Advanced Settings Wireless Configuring Basic Settings Configuring Security Configuring Connection Control Configuring Wi-Fi Protected Setup...
  • Page 5 Contents Checking System Performance Appendix A: Troubleshooting and Help Frequently Asked Questions Windows Help TCP/IP Shared Resources Network Neighborhood/My Network Places Appendix B: Wireless Security Security Precautions Protecting Your Network Appendix C: Upgrading Firmware Appendix D: Specifications Appendix E: Where to Go From Here Product Resources Related Documentation WAP4410N Wireless-N Access Point with Power Over Internet...

  • Page 6: About This Document

    Preface About This Document This guide describes the concepts and tasks necessary to install, configure, and manage the WAP4410N Access Point. Audience The audience for this document includes wireless network users, administrators, and managers. Organization This table describes the contents of each chapter in this document. Chapter Title Description...

  • Page 7: Finding Information In Pdf Files

    Preface Chapter Title Description Appendix A Troubleshooting and Provides solutions to problems that Help may occur during the installation and operation of the access point. Appendix B Wireless Security Discusses security considerations when using a wireless network. Appendix C Upgrading Firmware Provides instructions to upgrade the access point’s firmware.

  • Page 8: Finding Text In Multiple Pdf Files

    Preface Optionally, click the arrow next to the Find text box to refine your search by STEP 2 choosing special options such as Whole Words Only. Press Enter. STEP 3 Acrobat displays the first instance of the search term. STEP 4 Press Enter again to continue to more instances of the term.
  • Page 9 Preface Search In the window, complete the following steps: STEP 3 a. Enter the text that you want to find. b. Choose All PDF Documents in. From the drop-down box, choose Browse for Location. Then choose the location on your computer or local network, and click OK. c.

  • Page 10: Chapter 1: Introduction

    Introduction Thank you for choosing the Cisco WAP4410N Wireless-N Access Point with Power over Ethernet. This access point allows you to network wirelessly better than ever. An access point allows for greater range and mobility within your wireless network while also allowing you to connect the wireless network to a wired environment.
  • Page 11 Introduction Use the instructions in this guide to help you connect the access point, set it up, and configure it to bridge your different networks. These instructions should be all you need to get the most out of the access point. WAP4410N Wireless-N Access Point with Power Over Internet...

  • Page 12: Chapter 2: Planning Your Wireless Network

    Cisco also provides products to allow wireless adaptors to access wired network through a bridge such as the wireless access point, or wireless router. An integrated wireless and wired network is called an infrastructure network.

  • Page 13: Network Layout

    To link your wired network with your wireless network, connect the access point’s Ethernet network port to any switch or router with Power over Ethernet (PoE)—or a PoE injector, such as the Cisco WAPPOE or WAPPOE12. Note that the 12 VDC on the WAPPOE12 is for the splitter output.
  • Page 14 Planning Your Wireless Network Example of a Simple Wireless Network The wireless access points are connecting to a Cisco switch that provides them with power. Each access point can connect multiple wireless devices to the network. This network provides connectivity among wireless network devices and computers that have a wired connection to the switch.

  • Page 15: Chapter 3: Getting To Know The Wireless-N Access Point

    Getting to Know the Wireless-N Access Point This chapter describes the external features of the WAP4410N Access Point. Front Panel The access point’s front panel LEDs display information about network activity. POWER LED—(Green) Lights up and remains lit when the device is powered on. PoE LED—(Green) Lights up when the access point is powered through an Ethernet cable.

  • Page 16: Back Panel

    Getting to Know the Wireless-N Access Point Back Panel Back Panel The ports of the access point are located on the back panel of the switch. RESET Button—There are two ways to reset the access point to the factory default configuration. Either press the Reset button for approximately 10 seconds or restore the defaults using the web-based utility of the access point.

  • Page 17: Antennas And Positions

    Getting to Know the Wireless-N Access Point Antennas and Positions Antennas and Positions The WAP4410N Access Point has three detachable 2dBi omni-directional antennas. These antennas are located on the back of the device. The three antennas have a base that can rotate 90 degrees when in the standing position.

  • Page 18: Chapter 4: Connecting The Wap4410N Access Point

    Connecting the WAP4410N Access Point This chapter describes how to place and connect the WAP4410N Access Point to your network. Depending on your application, you might want to set up the device first before mounting it. Placement Options You can place the WAP4410N Access Point horizontally on its rubber feet, vertically in a stand, or mount it on the wall.

  • Page 19: Stand Option

    Connecting the WAP4410N Access Point Placement Options 2-15/16 Wall mount slots Place the wall-mount slots over the screws and slide the WAP4410N Access Point STEP 3 down until the screws fit snugly into the wall-mount slots. Stand Option To place the access point vertically in a stand, follow these steps. Locate the left side panel of the WAP4410N Access Point.

  • Page 20: Connecting The Wap4410N Access Point To The Network

    Connecting the WAP4410N Access Point Connecting the WAP4410N Access Point to the Network Connecting the WAP4410N Access Point to the Network You can connect the WAP4410N Access Point to your network in one of the following ways: • Using a PoE switch •...

  • Page 21: Using A Poe Switch To Connect The Wap4410N Access Point To The Network

    Connecting the WAP4410N Access Point Connecting the WAP4410N Access Point to the Network Using a PoE Switch to Connect the WAP4410N Access Point to the Network To connect the WAP4410N Access Point to your network using a PoE switch, simply connect the Ethernet port of the access point to a PoE port on the PoE switch.

  • Page 22: Using A Standard Switch To Connect The Wap4410N Access Point To The Network

    Connecting the WAP4410N Access Point Connecting the WAP4410N Access Point to the Network Using a Standard Switch to Connect the WAP4410N Access Point to the Network To connect the WAP4410N Access Point to your network using a standard switch, follow these steps. Use the supplied Ethernet cable to connect the Ethernet port of the access point STEP 1 to an Ethernet port on the switch.

  • Page 23: Chapter 5: Setting Up The Wap4410N Wireless-N Access Point

    Setting Up the WAP4410N Wireless-N Access Point The WAP4410N Access Point works right out of the box with the default settings. However, you can change these settings to suit your needs by accessing the access point using a web-based configuration utility. NOTE: Make sure you have Enabled TCP/IP on your computers prior to proceeding.

  • Page 24: Navigating The Utility

    Setting Up the WAP4410N Wireless-N Access Point Navigating the Utility system you are using. Use your computer’s local Help and Support functionality and search for “IP Addressing.” Launch a web browser, such as Internet Explorer or Mozilla Firefox. STEP 3 In the Address field enter the default DHCP address and press the Enter key.

  • Page 25: Ap Mode

    Setting Up the WAP4410N Wireless-N Access Point Navigating the Utility • Basic Wireless Settings—Configures the wireless network mode (for example, B/G/N-Mixed), SSID, and radio channel. • Wireless Security—Configures the access point’s security settings. • Wireless Connection Control—Controls the wireless connections from client devices to this access point.

  • Page 26: Status

    Setting Up the WAP4410N Wireless-N Access Point Navigating the Utility Status This screen allows you to view status information about your local network, wireless networks, and network performance. • Local Network—Displays system information, including software and hardware versions, MAC address, and IP address on the LAN side of the access point.

  • Page 27: Chapter 6: Configuring The Wap4410N Wireless-N Access Point

    Configuring the WAP4410N Wireless-N Access Point This chapter describes how to configure your WAP4410N Access Point using the web-based configuration utility. Setting Up Your Access Point This section describes how to configure the general settings of the access point: • “Configuring Basic Setup Settings”...

  • Page 28: Configuring Basic Setup Settings

    Configuring the WAP4410N Wireless-N Access Point Setting Up Your Access Point Configuring Basic Setup Settings The Setup > Basic Setup page displays the general settings of the access point. You can configure the following basic setup settings: • “Configuring Device Setup Settings” on page 20 •...
  • Page 29 The access point publishes the host name to your DNS server if you configured the access point to acquire its IP address from a DHCP server. Follow your organization’s policy when assigning this name. The default name is Cisco. • Device Name—Enter the device name for the access point.
  • Page 30 Configuring the WAP4410N Wireless-N Access Point Setting Up Your Access Point If you select Static IP Address from the IP Settings drop-down menu, enter the STEP 3 following information in the IP4V section of the screen: • IP Address—Enter a unique IP address for your access point. The default IP address is 192.168.1.245.

  • Page 31: Configuring Time Settings

    Configuring the WAP4410N Wireless-N Access Point Setting Up Your Access Point Configuring Time Settings The Time screen displays the time settings of the access point. By setting up the correct time, you can help your network administrator search the system log to identify problems.

  • Page 32: Configuring Advanced Settings

    Configuring the WAP4410N Wireless-N Access Point Setting Up Your Access Point d. To get the time from a local NTP server, in the User Defined NTP Server field, click Enabled. e. In the NTP Server IP field, enter the IP address of the NTP server. •...

  • Page 33: Wireless

    Configuring the WAP4410N Wireless-N Access Point Wireless To configure the advanced setup settings of the access point, follow these steps: Click Setup > Advanced. STEP 1 To enable Bonjour, click Enabled. STEP 2 To enable HTTP redirect settings: STEP 3 a.

  • Page 34: Configuring Basic Settings

    Configuring the WAP4410N Wireless-N Access Point Wireless Configuring Basic Settings The Wireless > Basic Settings page displays the basic wireless network settings. To configure the basic attributes for this access point, follow these steps: Click Wireless > Basic Settings. STEP 1 From the Wireless Network Mode field, select one of the following modes: STEP 2 •...
  • Page 35 Configuring the WAP4410N Wireless-N Access Point Wireless From the Wireless Channel drop-down menu, select the appropriate channel to be STEP 3 used among your access point and client devices. The default is channel 6. You can also select Auto from the Wireless Channel drop-down menu so that your access point selects the channel with the lowest amount of wireless interference while the system is powering up.

  • Page 36: Configuring Security

    Configuring the WAP4410N Wireless-N Access Point Wireless Configuring Security The Wireless > Security page displays the wireless security settings of the access point. To configure the wireless security settings of the access point, follow these steps: Click Wireless > Security. STEP 1 To configure wireless isolation between SSIDs: STEP 2...
  • Page 37 Configuring the WAP4410N Wireless-N Access Point Wireless To enable wireless security, from the Security Mode drop-down menu, select one STEP 4 of the following security modes and provide the required information, as described in the sections below. • WPA-Personal • WPA2-Personal •...
  • Page 38 Configuring the WAP4410N Wireless-N Access Point Wireless Configuring WAP-Personal Security Wi-Fi Protected Access (WPA) Personal (WAP-Personal) is a security standard stronger than WEP encryption and forward compatible with IEEE 802. 1 1e. WPA- Personal is also known as WAP-PSK. To enable wireless WPA-Personal security, follow these steps: Click Wireless >...
  • Page 39 Configuring the WAP4410N Wireless-N Access Point Wireless Configuring WAP2-Personal Security This security mode supports the WPA2-Personal protocol. To enable wireless WPA2-Personal security, follow these steps: Click Wireless > Security. STEP 1 From the Security Mode drop-down menu, select WAP2-Personal. STEP 2 To enable wireless isolation within the SSID, click Enabled.
  • Page 40 Configuring the WAP4410N Wireless-N Access Point Wireless Configuring WPA2-Personal Mixed Security This security mode supports the transition from WPA-Personal to WPA2-Personal. You can have client devices that use either WPA-Personal or WPA2-Personal. The access point will automatically choose the encryption algorithm used by each client device.
  • Page 41 Configuring the WAP4410N Wireless-N Access Point Wireless Configuring WPA-Enterprise Security The WPA-Enterprise mode features WPA used in coordination with a RADIUS server for client authentication. Use this mode only when a RADIUS server is connected to the access point. CAUTION To enable wireless WPA-Enterprise security, follow these steps: Click Wireless >...
  • Page 42 Configuring the WAP4410N Wireless-N Access Point Wireless • Primary/Backup Shared Secret—Enter the Shared Secret key used by the access point and RADIUS server. The backup Radius server is used only if the primary server is unavailable. • WPA Algorithms—WPA offers two encryption methods, TKIP and AES for data encryption.
  • Page 43 Configuring the WAP4410N Wireless-N Access Point Wireless Click Wireless > Security. STEP 1 From the Security Mode drop-down menu, select WPA2-Enterprise. STEP 2 To enable wireless isolation within the SSID, click Enabled. STEP 3 Provide the following information: STEP 4 •...
  • Page 44 Configuring the WAP4410N Wireless-N Access Point Wireless Configuring WPA2-Enterprise Mixed Security This security mode supports the transition from WPA-Enterprise to WPA2- Enterprise. You can have client devices that use either WPA-Enterprise or WPA2- Enterprise. The access point will automatically choose the encryption algorithm used by each client device.
  • Page 45 Configuring the WAP4410N Wireless-N Access Point Wireless Provide the following information: STEP 4 • Primary/Backup RADIUS Server—Enter the IP address of the RADIUS server. The Backup Radius server is used only if the primary server is unavailable. • Primary/Backup RADIUS Server Port—Enter the port number used by the RADIUS server.
  • Page 46 Configuring the WAP4410N Wireless-N Access Point Wireless Configuring RADIUS Security This option features a RADIUS server for client authentication. Use this mode only when a RADIUS server is connected to the access point. CAUTION To enable wireless Remote Authentication Dial-In User Service (RADIUS) security, follow these steps: Click Wireless >...
  • Page 47 Configuring the WAP4410N Wireless-N Access Point Wireless Provide the following information: STEP 4 • Primary/Backup RADIUS Server—Enter the IP address of the RADIUS server. The Backup Radius server is used only if the primary server is unavailable. • Primary/Backup RADIUS Server Port—Enter the port number used by the RADIUS server.

  • Page 48: Configuring Connection Control

    Configuring the WAP4410N Wireless-N Access Point Wireless To enable wireless Wired Equivalent Privacy (WEP) security, follow these steps: Click Wireless > Security. STEP 1 From the Security Mode drop-down menu, select WEP. STEP 2 To enable wireless isolation within the SSID, click Enabled. STEP 3 Provide the following information: STEP 4...
  • Page 49 Configuring the WAP4410N Wireless-N Access Point Wireless Disabling Connection Control You can use the Wireless > Connection Control Settings page to disable connection control. To disable wireless connection control for your access point, follow these steps: Click Wireless > Connection Control. STEP 1 Click Disabled.
  • Page 50 Configuring the WAP4410N Wireless-N Access Point Wireless Enabling Local Connection Control To enable local connection control for your access point, follow these steps: Click Wireless > Connection Control. STEP 1 Click Local. STEP 2 There are two ways to control the connection (association) of wireless client devices.
  • Page 51 Configuring the WAP4410N Wireless-N Access Point Wireless Enabling RADIUS Connection Control To enable RADIUS connection control for your access point, follow these steps: Click Wireless > Connection Control. STEP 1 Click RADIUS. STEP 2 Provide the following information: STEP 3 •...

  • Page 52: Configuring Wi-Fi Protected Setup

    Configuring the WAP4410N Wireless-N Access Point Wireless Click Save. STEP 4 Configuring Wi-Fi Protected Setup The Wireless > Wi-Fi Protected Setup page allows you to configure the Wi-Fi Protected Setup (WPS) settings for the access point. WPS was designed to help standardize and simplify ways of setting up and configuring security on a wireless network by typing a PIN (numeric code) or pushing a button (Push-Button Configuration, or PBC).

  • Page 53: Configuring Vlan & Qos

    Configuring the WAP4410N Wireless-N Access Point Wireless Click Save. STEP 3 Configuring VLAN & QoS This Wireless > VLAN & QoS page allows you to configure the Qos and VLAN settings for the access point. The Quality of Service (QoS) feature allows you to specify priorities for different types of traffic.
  • Page 54 Configuring the WAP4410N Wireless-N Access Point Wireless To configure the wireless VLAN and QoS settings of the access point, follow these steps: Click Wireless > VLAN & QoS. STEP 1 To configure VLAN settings: STEP 2 You can enable this feature only if the hubs/switches on your network NOTE support the VLAN standard.

  • Page 55: Configuring Advanced Settings

    Configuring the WAP4410N Wireless-N Access Point Wireless Configuring Advanced Settings The Wireless > Advanced page allows you to configure the advanced and load balancing settings for the access point. The Wireless-N adopts several new parameters to adjust the channel bandwidth, and guard intervals to improve the data rate dynamically.
  • Page 56 Configuring the WAP4410N Wireless-N Access Point Wireless • Channel Bandwidth—Select the channel bandwidth for Wireless-N connections. If you choose 20MHz, only the 20MHz channel is used. If you choose 40MHz, Wireless-N connections use the 40MHz channel, but Wireless-B and Wireless-G connections still use the 20MHz channel. The default is 20MHz.
  • Page 57 Configuring the WAP4410N Wireless-N Access Point Wireless In the Load Balancing section, configure the following advanced parameters for STEP 3 this access point: • Load Balancing—Enable this feature to spread work between two or more access points to get optimal resource utilization, throughput, or response time.

  • Page 58: Configuring The Ap Mode

    Configuring the WAP4410N Wireless-N Access Point Configuring the AP Mode Configuring the AP Mode The AP Mode > AP Mode Settings page displays the AP mode settings for the access point. WAP4410N Wireless-N Access Point with Power Over Internet...
  • Page 59 Configuring the WAP4410N Wireless-N Access Point Configuring the AP Mode To configure the AP mode of the access point, follow these steps: Click AP Mode > AP Mode. STEP 1 Configure the AP Mode settings. STEP 2 • Access point—Select this option to let the device operate as a normal access point.

  • Page 60: Administration

    Configuring the WAP4410N Wireless-N Access Point Administration • Wireless Monitor—Allows the access point to detect unauthorized (rogue) access points on your network. No Security—Check this check box to identify any access point operating with security disabled as a rogue access point. Not in Legal AP List—Check this check box to flag any access point not listed in the Legal AP List as a rouge access point.

  • Page 61: Configuring Administration Settings

    Configuring the WAP4410N Wireless-N Access Point Administration Configuring Administration Settings The Administration > Management page allows you to configure the password, Web Access, and SNMP settings. You should change the username/password that controls access to the access point’s web-based utility to prevent unauthorized access.
  • Page 62 Configuring the WAP4410N Wireless-N Access Point Administration • Web Access—Enable HTTPS to increase the security on accessing the web-based utility. Once enabled, users need to use https:// when accessing the Web-based Utility. Web HTTPS Access—Enable HTTPS if needed. The default is Disabled.

  • Page 63: Configuring Administration Log

    Configuring the WAP4410N Wireless-N Access Point Administration Click Save. STEP 3 Configuring Administration Log The Administration > Log page configures the log settings and provides alerts for particular events. To configure the log settings of the access point, follow these steps: Click Administration >...
  • Page 64 Configuring the WAP4410N Wireless-N Access Point Administration E-Mail Address for Logs—Enter the e-mail address that will receive logs. Log Queue Length—Enter the length of the log that will be e-mailed to you. The default is 20 entries. Log Time Threshold—Enter how often the log will be emailed to you. The default is 600 seconds (10 minutes).

  • Page 65: Diagnosing Access Point Problems

    Configuring the WAP4410N Wireless-N Access Point Administration Diagnosing Access Point Problems The Administration > Diagnostics page allows you to use the access point to perform a ping. The activity can be useful in solving network problems. To perform a ping test to help diagnose problems with the access point, follow these steps: Click Administration >...

  • Page 66: Restoring Factory Default Settings

    Configuring the WAP4410N Wireless-N Access Point Administration Restoring Factory Default Settings The Administration > Factory Default page allows you to restore the access point’s factory default settings. To restore factory default settings of the access point, follow these steps: Open the Restore Factory Default page (Administration > Factory Default). STEP 1 Restore the Factory Default settings.

  • Page 67: Upgrading The Firmware

    Configuring the WAP4410N Wireless-N Access Point Administration Upgrading the Firmware The Administration > Firmware Upgrade page allows you to upgrade the access point’s firmware. Do not upgrade the firmware unless you are experiencing problems with the CAUTION access point or the new firmware has a feature you want to use. Upgrading the firmware deletes all custom settings.

  • Page 68: Rebooting The Access Point

    Upgrade the access point’s firmware: STEP 2 a. Download the firmware upgrade file from: www.cisco.com/en/US/products/ps10052/index.html b. Extract the firmware upgrade file. c. Click Administration > Firmware Upgrade. d. In the File field, enter the location of the firmware upgrade file or click the Browse button to locate the file.

  • Page 69: Managing The Access Point's Configuration

    Configuring the WAP4410N Wireless-N Access Point Administration To reboot the access point, follow these steps: Click Administration > Reboot. STEP 1 In the Device Reboot field, click Yes. STEP 2 Click Save. STEP 3 Managing the Access Point’s Configuration The Administration > Config Management page allows you to create a backup configuration file or upload a configuration file to the access point.

  • Page 70: Configuring Status Settings

    Configuring the WAP4410N Wireless-N Access Point Configuring Status Settings To manage the configuration for the access point, follow these steps: Click Administration > Config Management. STEP 1 To create a backup configuration file, click Save Configuration to File and follow STEP 2 the on-screen instructions.
  • Page 71 Configuring the WAP4410N Wireless-N Access Point Configuring Status Settings To check local network status, follow these steps: Click Status > Local Network. STEP 1 This page displays the status information of your access point: • Information Hardware Version—The version of the access point’s current hardware. Software Version—The version of the access point’s current software.

  • Page 72: Checking The Wireless Status

    Configuring the WAP4410N Wireless-N Access Point Configuring Status Settings Checking the Wireless Status The Status > Wireless page displays the access point’s current status information for the wireless network. To check wireless network status of the access point, follow these steps: Click Status >...

  • Page 73: Checking System Performance

    Configuring the WAP4410N Wireless-N Access Point Configuring Status Settings To update the wireless status information, click Refresh. STEP 2 Checking System Performance The Status > System Performance page displays the access point’s status information for its current settings and data transmissions. To check system performance of the access point, follow these steps: Click Status >...
  • Page 74 Configuring the WAP4410N Wireless-N Access Point Configuring Status Settings Packets Sent—The number of packets sent. Bytes Received—The number of bytes received. Bytes Sent—The number of bytes sent. Error Packets Received—The number of error packets received. Drop Received Packets—The number of packets being dropped after they were received.

  • Page 75: Frequently Asked Questions

    This appendix provides solutions to problems that might occur during the installation and operation of the WAP4410N Access Point. Read the descriptions below to help solve your problems. If you can't find an answer here, check the Cisco.com website at www.cisco.com/en/US/support/ tsd_cisco_small_business_support_center_contacts.html Frequently Asked Questions Q.
  • Page 76 Troubleshooting and Help standard states a maximum data transfer rate of 11Mbps and an operating frequency of 2.4 GHz. Q. What is the IEEE 802. 1 1g standard? It is one of the IEEE standards for wireless networks. The 802. 1 1g standard allows wireless networking hardware from different manufacturers to communicate, provided that the hardware complies with the 802.
  • Page 77 Troubleshooting and Help • Power Management Q. What IPv6 features are supported? The WAP4410N Access Point supports the following IPv6 functions: • Path MTU discovery (RFC1981) • Internet Protocol v6 -IPv6 (RFC2460) • IPv6 Neighbor Discovery (ND) (RFC2461) • IPv6 Stateless Address autoconfiguration (RFC2462) •...
  • Page 78 Troubleshooting and Help Q. What is roaming? Roaming is the ability of a portable computer user to communicate continuously while moving freely throughout an area greater than that covered by a single access point. Before using the roaming function, the workstation must make sure that it is set to the same channel number as the access point of the dedicated coverage area.
  • Page 79 Q. Can Cisco wireless products support file and printer sharing? Cisco wireless products perform the same function as LAN products. Therefore, Cisco wireless products can work with NetWare, Windows NT/2000, or other LAN operating systems to support printer or file sharing.
  • Page 80 Troubleshooting and Help Q. What is WEP? WEP is Wired Equivalent Privacy, a data privacy mechanism based on a 40-bit shared-key algorithm, as described in the IEEE 802. 1 1 standard. Q. What is a MAC Address? The Media Access Control (MAC) address is a unique number assigned by the manufacturer to any Ethernet networking device, such as a network adapter, that allows the network to identify it at the hardware level.

  • Page 81: Windows Help

    Troubleshooting and Help Q. What is the maximum number of users the access point can handle? No more than 63, but this depends on the volume of data and may be fewer if many users create a large amount of network traffic. Q.

  • Page 82: Shared Resources

    Troubleshooting and Help Shared Resources If you wish to share printers, folder, or files over your network, Windows Help provides complete instructions on utilizing shared resources. Network Neighborhood/My Network Places Other PCs on your network will appear under Network Neighborhood or My Network Places (depending upon the version of Windows you're running).

  • Page 83: Security Precautions

    Wireless Security This appendix lists safety precautions that you should keep in mind when setting up or using your wireless network. Security Precautions The following is a list of security precautions to take to protect your wireless network: • Change the default SSID. •...

  • Page 84: Protecting Your Network

    Wireless Security Protecting Your Network Wireless networks are easy to find. Hackers know that to join a wireless network, wireless networking products first listen for “beacon messages.” These messages can be easily decrypted and contain much of the network’s information, such as the network’s SSID (Service Set Identifier).
  • Page 85 Wireless Security • MAC Addresses. Enable MAC address filtering. MAC address filtering allows you to provide access to only those wireless nodes with certain MAC addresses. This makes it harder for a hacker to access your network with a random MAC address.

  • Page 86: Upgrading Firmware

    Upgrading Firmware The Administration > Firmware Upgrade page allows you to upgrade the access point’s firmware. Do not upgrade the firmware unless you are experiencing problems with the CAUTION access point or the new firmware has a feature you want to use. Upgrading the firmware deletes all custom settings.
  • Page 87 Upgrade the access point’s firmware: STEP 2 a. Download the firmware upgrade file from: www.cisco.com/en/US/products/ps10052/index.html b. Extract the firmware upgrade file. c. Click Administration > Firmware Upgrade. d. In the File field, enter the location of the firmware upgrade file or click the Browse button to locate the file.

  • Page 88: Specifications

    Specifications This appendix details the specifications of the Cisco WAP4410N Wireless-N Access Point with Power Over Ethernet. WAP4410N Specifications Model WAP4410N Standards Draft IEEE802. 1 1n, IEEE802. 1 1g, IEEE802. 1 1b, IEEE802.3, IEEE802.3u, IEEE802.3af (Power Over Ethernet), 802. 1 x (Security Authentication), 802.
  • Page 89 Specifications WAP4410N Specifications (Continued) Multiple BSSID Supports up to 4 BSSIDs allowing creating of multiple virtual access points VLANs Supports 802. 1 q - up to 4 VLANs SSID to VLAN mapping Supports mapping of SSIDs to VLANs to securely separate workgroups across wireless and wired domains 802.1x Supplicant Supports 802.
  • Page 90 Specifications WAP4410N Specifications (Continued) Rogue AP Detection New access points detected, which have not been categorized as known, are logged as rogue access points. This allows the administrator to control unapproved devices in the network. 4 queues, 802. 1 p VLAN priority, WMM Wireless priority, Mapping of 802.

  • Page 91: Product Resources

    Where to Go From Here Cisco provides a wide range of resources to help you and your customer obtain the full benefits of the Cisco WAP4410N Wireless-N Access Point with Power Over Ethernet. Product Resources Resource Location Technical www.cisco.com/en/US/products/ps10047/ Documentation tsd_products_support_series_home.html...

  • Page 92: Related Documentation

    Where to Go From Here Related Documentation For hardware setup for the Cisco WAP4410N access point, see the Cisco Small Business Model WAP4410N Wireless-N Access Point with Power Over Ethernet Quick Start Guide. WAP4410N Wireless-N Access Point with Power Over Internet...

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