Hearing A Program; Caller Id - Dish Network DuoDVR ViP 722_TOC User Manual

Timers
What Is Happening
You set an event timer.
The event timer misses the
beginning or the end of a
program.

Hearing A Program

What Is Happening
The receiver front panel power
light is on and there is a good
picture on the TV set, but you
do not hear any sound.
You hear a foreign language
with a program.

Caller ID

What Is Happening
Caller ID is not working.
Possible Reason
• The program may have
started a little earlier than
scheduled, or it may have run
over its scheduled ending
time.
Possible Reason
• You may have muted the
sound, or set the volume so
low that you cannot hear it.
• The audio connections may
not be properly connected.
• You have selected Dolby
Digital Only when there is no
Dolby Digital soundtrack.
• You may have set the receiver
to select an alternate audio
language. The program may
be in a foreign language.
Possible Reason
• You do not have Caller ID
service from your local phone
company.
• Your phone line is not
connected to the phone jack
on the back of the receiver.
• You do not have the Caller ID
option enabled.
Reference
Troubleshooting Tables
What to Do
• Use the Start Early & End Late options, except for
a Pay-Per-View event.
• Use a manual event timer to start any event timer
at the times you set yourself, except for a Pay-
Per-View event.
What to Do
• Check the volume level on the TV or audio
device. Turn off the mute or turn up the volume,
as required.
• Check the audio connectors and cables from the
receiver to the TV or the sound system.
• Check the TV speakers or the sound system.
• In the Dolby Digital menu, select Dolby Digital/
PCM for the audio output. If your decoder/
amplifier will not accept Linear PCM digital input,
use the analog connections instead.
• Press the MENU button on your remote. From
the Main Menu, select Preferences, then
Alternate Audio, and choose the language that
you prefer.
What to Do
• Verify that Caller ID is a service provided by your
local phone company and you have subscribed to
it.
• Verify that you have connected the phone line to
the phone jack on the back of the receiver.
• Press the MENU button on your remote. From the
Main Menu, select System Setup, then
Installation, and then Caller ID. Select the
Enable Caller ID option.
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