Dish Network DuoDVR ViP 722_TOC User Manual page 141

Watching A Program
What Is Happening
A "black box" fills almost all of the
TV screen.
The TV screen is all blue.
Favorites Lists
What Is Happening
You press the remote GUIDE
button while the Program
Guide is displayed. You find
that you can viewy only the All
Chan, All Sub, or All HD list.
You try to change the
All Chan, All Sub, or All HD list.
The receiver displays an
ERROR message.
You try to apply an empty
Favorites List. The receiver
displays an ERROR message.
A Favorites List does not show
channels that you know you
have added to it.
Possible Reason
• There may be interference
from other nearby electrical
devices (such as radio towers,
cellular telephones,
computers, microwave ovens,
radios, stereos, or TVs).
• You may have turned on the
Closed Captioned feature on
the TV, and put that feature
into Text mode.
• You may have connected the
receiver to an input on the TV
that is incorrect for the signal
output from the receiver.
Possible Reason
• If you have not added
channels to any custom
Favorites List, you will be able
to view only the All Chan list or
the All Sub list.
• The receiver will not allow you
to change the All Chan list or
the All Sub list.
• The receiver will not allow you
to apply an empty list.
• If you have set up the
Program Guide to hide adult
channels and the receiver is
locked, the Favorites List will
not show those channels.
Reference
Troubleshooting Tables
What to Do
• Check other nearby electrical devices as
possible sources of interference.
• Check that all required coaxial cables are in
place.
• Check for moisture or water leaking into all
connections. Dry them out if needed, then
seal them with coaxial cable sealant.
• Check the dish-to-receiver cable run length.
If your system is DISH Pro, it can be as
much as 200 feet. If it is a Legacy system, it
should not be more than 100 feet. Check the
coaxial cables and their connections to and
from the multi-dish switch. Make sure that all
required cables are in place, and check that
all cable connections are tight and dry (for
outdoor cables). If this does not work, do the
Check Switch test described on page 117.
• Make sure the system is properly grounded.
• Using the TV remote control and/or menus
displayed by the TV (not the receiver remote
control or the menus displayed by the
receiver), turn off the closed captioned
feature.
• Check your TV owner's manual for the
correct TV input to use for the signal output
from the receiver.
• Use the RECOVER button (page 82).
What to Do
• You must add channels to a custom Favorites List
before you can view it.
• Choose another list to change.
Note: You can change the All Sub list by changing
what channels you buy.
• Choose another list to apply, or add at least one
channel to the empty list.
• Unlock the receiver for the list to show adult
channels.
127