Dish Network DuoDVR ViP 722_TOC User Manual
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Dish Network DuoDVR ViP 722_TOC User Manual

Dish network satellite receiver user guide
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Important Safety Precautions
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2
Receiver and Remote Controls
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ATELLITE
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UAL AND
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EMOTE
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ATELLITE
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SING THE
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ECEIVER
VERVIEW
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ONTROL
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ECEIVER
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ECEIVER
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Summary of Contents for Dish Network DuoDVR ViP 722_TOC

  • Page 1: Table Of Contents

    Important Safety Precautions Introduction ELCOME OW TO SE THIS DISH N BOUT TV N ATCHING DDITIONAL ERVICES BOUT ATELLITE ONNECT TO A OVING SCREEN Receiver and Remote Controls ATELLITE ECEIVER UAL AND INGLE EMOTE ONTROL ATELLITE ECEIVER ATELLITE ECEIVER SING THE ENUS SING IELDS...

  • Page 2: Recording A Live Program

    Table of Contents Finding Programs to Watch Pay Per Programs Favorites Lists Locks Interactive TV HANGING HANNELS SING THE ROGRAM UIDE SING THE ROWSE ANNER SING HEMES AND EARCH SING ICTURE ICTURE DISH O EMAND HAT ARE AVORITES ISTS REATING OR HANGING AVORITES AMING...

  • Page 3: Using Record Link

    Digital Video Recording DVR? HAT IS AUSING A ROGRAM EVERSING OTION AND ECORDING A LAYING A ECORDED SING ECORD SING ECORD ECORDING HILE ECORDING PTIONS Record Future Programs IMERS AND ECORDINGS SING THE IMERS SING THE AILY ETTING P AN ETTING ANUAL ETTING...
  • Page 4 Table of Contents 11 Receiver Customization 12 Connections and Setup Reference Appendix Index SING HARED ODULATOR ETUP SING ULTIMEDIA SING ALLER HANGING ANGUAGES SING LOSED APTIONING ® D SING OLBY IGITAL URROUND HANGING THE ROGRAM UIDE HANGING THE UIDE ISPLAY ESETTING TO ACTORY EFAULTS...

  • Page 5: Important Safety Instructions

    Important Safety Instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  • Page 6 Safety Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.

  • Page 7: Introduction

    Introduction Introduction to DISH Network Services What you’ll find in this chapter: • ELCOME • OW TO SE THIS • BOUT • TV N ATCHING • DDITIONAL • BOUT ATELLITE • ONNECT TO A • OVING SCREEN UIDE DISH N...

  • Page 8: How To Use This Guide

    The information in this guide is separated into several chapters to make it easy for you to find exactly what you’re looking for: • Chapter 1 - Introduction gives you a brief overview of DISH Network and your new receiver. •...

  • Page 9: How To Use Thi Guide

    Guide Conventions • The names of remote control buttons are all uppercase. Example: Press SAT. • Select means to move the highlight to an on-screen option or choice in a list and press SELECT on the remote control. Example: Select the Locks option. •...

  • Page 10: About Your Dish Network Account

    Select Done. Where to Find Information on Your Account If you want to know about charges to your DISH Network account or if you would like to make changes to your programming packages, be sure to have your account information handy and choose one of the following: •...

  • Page 11: Watching Tv Now

    TV N ATCHING After you have ordered your programming package, you can begin enjoying the features of your new satellite TV receiver. When you complete these simple tours, you’ll be familiar with the remote control and be able to find a program to watch, pause live TV, and record your favorite shows.

  • Page 12: Setting U P An Automatic Timer

    Chapter 1 Watching TV Now Pausing Live TV Here’s something you can’t do with regular old TV: pause live TV because someone’s at the door or calling you on the phone or there’s something you just have to do right now. For more about the pause feature of your receiver, see Pausing a Program on page 54.

  • Page 13: Additional Services

    DDITIONAL ERVICES Pay-Per-View Catch all the action on Pay-Per-View. Take a break from regular TV and order the latest movies, sports, and special events. For details on ordering Pay-Per-View events, see page 36. Be sure to connect an active phone line to your receiver before you order a Pay-Per-View event (see the instructions on page 108).

  • Page 14: Why Connect To A Phone Line

    OVING SCREEN Whenever the receiver is turned off, you will see the DISH Network logo moving around on your TV screen. This feature is included with your receiver to assure you that the connections between your receiver and TV(s) are not lost. Press POWER or SELECT on the remote control to resume watching satellite TV programming.

  • Page 15: Deleting A Timer

    I’m looking at program information in a guide I bought at the grocery store, but nothing matches what’s on my DISH Network receiver, is something wrong? No. DISH Network programming may vary from what you’ll find in a local publication. For best results, use the Program Guide on your receiver or order DISH Entertainment Magazine.
  • Page 16 Chapter 1 Notes OTES...

  • Page 17: Remote Control Setup

    Remote Control Setup Personalizing Your Remote Controls What you’ll find in this chapter: • MPROVING ECEIVER • ONTROLLING • ECOVER • ENDING ISCRETE ONTROL THER OMPONENTS UTTON OWER N AND...

  • Page 18: Improving Receiver Control

    Chapter 10 Improving Receiver Control Improving Receiver Control These instructions help you improve your remote control settings to best operate your satellite receiver. Changing the Address for Remote Control 2 Because UHF signals travel long distances and go through walls, a neighbor’s remote may control your receiver by mistake.
  • Page 19 Confirming Remote Control Operation Check batteries press SYSTEM INFO on the and press receiver to display the SAT Mode System Information screen 1. Make sure the remote has fresh batteries and is in SAT mode. 2. Press SYSTEM INFO on the receiver front panel to display the system information screen on the nearby TV.
  • Page 20 Chapter 10 Improving Receiver Control Changing the UHF Frequency Using the A/B Switch Your remote control has a switch to change the UHF frequency that your remote control uses. The switch comes preset to the A position, but you can change the setting to the B position to lessen the likelihood of another UHF remote interfering with yours.

  • Page 21: Controlling Other Components

    DVD player), and AUX (“auxiliary,” for a second TV, a VCR, a tuner, an audio amplifier, or a second DISH Network satellite receiver) to set the remote control to the right mode for the device. To change the mode, press the button for the device you want the remote to control. The mode button lights for two seconds to show you’ve set the remote to that mode.

  • Page 22: Setting Up Using Device Code Tables

    Chapter 10 Controlling Other Components Setting Up Using Device Code Tables Set up the remote to control other devices using the device codes listed on page 132. In the instructions below, the column on the left contains the instructions and the column on the right provides additional information.

  • Page 23: Setting Up Using Device Codes Scan

    Setting Up Using Device Codes Scan If the code for your device is not listed in the tables starting on page 132 or if you could not find a code that worked for your device, use this procedure to scan the remote control’s memory for the device code.
  • Page 24 Chapter 10 Controlling Other Components Checking the Device Codes Use these steps to find the device code you’ve set for each remote control mode (TV, VCR, and AUX) Press & hold the Mode button until all Mode buttons light up Instructions 1.
  • Page 25 Controlling a Tuner or Amplifier Use the following remote control buttons to control a tuner or amplifier. When the remote control is set up as described on pages 75 and 79, press the AUX mode button to set the remote to AUX mode.
  • Page 26 Chapter 10 Controlling Other Components To set the remote back to adjust the TV volume (steps 1-5 set up the remote and steps 6-7 make sure the remote is set up correctly): VOLUME Press Press the plus ZERO Press side of VOLUME Press POUND Test to make...

  • Page 27: The Recover Button

    Programming to Control a Second Satellite Receiver If you have another DISH Network satellite receiver installed, you can use this remote in AUX mode to control it along with your new receiver. When you program the remote to control this other receiver, the remote will send out IR and UHF (not UHF Pro) signals to the receiver.
  • Page 28 Chapter 10 The Recover Button your satellite TV video. If RECOVER is programmed to a specific channel, RECOVER will tune the TV to the specific channel first (for example, channel 60). Programming the Recover Button for Remote Control 2 When your Remote Control 2 is shipped from the factory, RECOVER is set up to restore satellite TV viewing by tuning your TV (or VCR) to channel 3, 4, and other inputs.

  • Page 29: Sending Discrete Power On And Off

    • Place the channel sticker on the remote TV and write down the channel you use to watch DISH Network programming. The stickers are inside the front cover of this guide. • If you don’t want to accidentally change channels on your TV or VCR, the remote control in Limited Mode as described on page 75.
  • Page 30 Chapter 10 Questions Questions • My remote doesn’t control my receiver or other components. What should I do? – Ensure the remote control is in the correct mode (page 75). – Check the batteries (page 17). – Check the remote control address (pages 72 and 78). –...
  • Page 31 Remote Controls Notes Notes...
  • Page 32 Chapter 10 Notes Notes...

  • Page 33: Receiver Customization

    Receiver Customization Personalizing Your Satellite Receiver What you’ll find in this chapter: • U SING HARED • M ODULATOR • U SING ULTIMEDIA • U SING ALLER • C HANGING ANGUAGES • U SING LOSED • U SING OLBY • C HANGING THE •...

  • Page 34: Using Shared View

    If you have TV1 and TV2 connected to the receiver with coaxial cables (see page 103), you can decide which channel you’d like to use to view your DISH Network programming. If you have the system locked, you’ll have to enter the password to enable TV1’s output on this screen. Make sure your TV can tune to the channel you pick before you change the setting on this screen.

  • Page 35: Using Multimedia

    Using Multimedia Photos Copy photos from select digital cameras and storage devices to the receiver’s DVR hard drive for viewing on the connected TV (options vary by receiver model). Now you don’t have to pass photos around or have a crowd of people hover around your digital camera. Transferring Photos to Your Receiver MENU Main Menu...

  • Page 36: Using Caller Id

    Chapter 11 Using Caller ID Using Caller ID Caller ID displays on your TV if you subscribe to Caller ID from your local phone company. To use this feature make sure you have a phone line connected to the receiver, Caller ID is enabled on your phone line and that the Caller ID option is selected on your receiver.

  • Page 37: Changing Languages

    Using Caller ID History Use the following instructions to view and delete numbers from your Caller ID History. MENU Main Menu Thursday, January 20 114 E! 114 E! 6:25 pm Program Guide Themes & Search Customer Support Multimedia Locks System Setup Daily Schedule Preferences Celebrity Homes...

  • Page 38: Using Closed Captioning

    Chapter 11 Using Closed Captioning Using Closed Captioning The receiver has many options for Closed Captioning (CC), which allow you to change the feature to suit your needs. Also, you can display captions when you play back programs recorded on the receiver's hard drive (DVR), even if you didn't have them turned on at the time the program was recorded.
  • Page 39 Using Dolby® Digital Surround Sound Dolby Digital gives you the capability to enjoy programs in surround sound. An external decoder is required to enjoy this feature. Refer to your decoder user’s guide. Note: Not all programs contain a Dolby Digital sound track. The receiver uses an optical port for outputting digital audio.

  • Page 40: Isplay

    Chapter 11 Changing the Program Guide Order Changing the Program Guide Order You can set up the Program Guide to list channels in descending order, with the highest channel number at the bottom, or in ascending order, with the highest channel number at the top. Note: If you do not set a channel order, the Program Guide lists the channels in descending order.

  • Page 41: Resetting To Factory Defaults

    • Enhanced - Full Guide without Video. Choose this option if you’d like to see more channels per page in large text on the Program Guide. • Extended - Full Guide without Video. Choose this option if you’d like to see more channels and three hours of schedule per page on the Program Guide.

  • Page 42: Scheduling Receiver Updates

    Chapter 11 Scheduling Receiver Updates Scheduling Receiver Updates The receiver comes scheduled to update the Program Guide at 3:00 am every day. This section describes how to change the Updates settings. Keep this feature enabled so that your DVR Events and DishPASS Timers remain current.
  • Page 43 Tips • To take full advantage of Dolby Digital 5.1 surround sound, you need an optical cable and a stereo that supports this feature. • To use the Caller ID feature on this receiver be sure to have the receiver connected to an active phone line and have Caller ID service from your phone company.
  • Page 44 Chapter 11 Notes Notes...

  • Page 45: Connections And Setup

    Connections and Setup How to Connect Your Satellite Receiver What you’ll find in this chapter: • C ONNECTING TO THE • C ONNECTING TO THE TV2) • C ONNECTING TO • C ONNECTING THE • C ONNECTING A • C ONNECTING AN •...
  • Page 46 Note: If you would like to put the receiver in a remote location (closet, cabinet, etc.), be sure to get the replacement remote control that uses UHF Pro signals to control TV1. Call your DISH Network retailer or go to www.dishnetwork.com, select our Products, and then click on Accessories.
  • Page 47 ONNECTIONS The YPbPr (component) connections provide high-quality video to your HDTV or HD monitor. SYSTEM INFO Connect receiver and monitor with YPbPr Component connections Connect between the YP using component video cables. Connect audio (red and white) RCA-type cables between the receiver A audio input connections that go with the YPbPr connectors on your HDTV or monitor.
  • Page 48 Setting Up to Display in HD ETTING P TO Once the receiver has been activated with qualifying DISH Network programming, you will be able to receive HD programs to watch. Use the following steps to select the desired HDTV format.
  • Page 49 If you’re using TV1 in a room away from the receiver, be sure to order the replacement remote control that uses UHF Pro signals instead of IR. Call your DISH Network retailer or go to www.dishnetwork.com, select our Products, and then click on Accessories.
  • Page 50 Connecting to the Remote TVs (TV1 or TV2) • If connecting directly to a nearby TV tuner port, you must install the attenuator in the cable between the H If you have an over-the-air antenna or cable connected to your in- home cable system, see Connecting an Over-the-Air Antenna following this section.
  • Page 51 Tune all of your remote TV(s) to the channel(s) you wrote in step 5. This is the channel you will use to receive your satellite programming. Connect CH 21-69 Out on the receiver to your existing wall cable outlet using a coaxial cable.
  • Page 52 Connecting to the Remote TVs (TV1 or TV2) to your cable system. The places where the splitter indicates I signal is fed into the splitter. Find where the TV signal is distributed throughout your house. It should be near where the cable TV service enters the house.

  • Page 53: Ish Antenna

    2150 MHz. Some cables may say “Swept tested for 2150 MHz.” If you have any doubt about this, ask your DISH Network retailer, or look on the container the cable came in. Do not use cable company TV cables or cables from other satellite TV systems not rated up to at least 2150 MHz.

  • Page 54: Line

    Note: If you have a Digital Subscriber Line (DSL), you may have to install a DSL filter between the receiver’s back panel P successfully connect with DISH Network. You can obtain a filter from your DSL provider. Phone Line Connection Run a telephone cable with a standard RJ-11 connector from the receiver’s back panel...

  • Page 55: To The Remote Tv

    If you selected Prefix Code, the receiver highlights the box where you must enter the exact sequence you dial the phone to obtain an outside line. Select Done. ONNECTING A The diagram below provides example of how to connect VCRs to your satellite TV system. Remote TV Coaxial Cable Coaxial Cable For this installation, always leave your VCR powered on so that the TV can receive satellite programming.

  • Page 56: The -Air Antenna

    FCC requires that you install appropriate equipment between the over-the-air antenna/cable and the satellite TV receiver to prevent you from accidentally retransmitting DISH Network programming (see FCC Compliance in the Appendix). TV distribution equipment devices include coax panels, amplifiers, or Super Home Nodes, and are available through many companies.
  • Page 57 Note: The type of antenna required depends on the channels used by, and the locations of, the local broadcasters for your area. Visit www.antennaweb.org or contact a professional installer to help you select a suitable antenna. Make sure to follow the antenna installation instructions correctly. Ground an outdoor antenna per the National Electrical Code (NEC) and any local electrical codes.
  • Page 58 Connecting an Over-the-Air Antenna Scanning for Over-the-Air Channels With your over-the-air antenna adjusted for best reception, use these instructions to scan for over-the-air channels for the nearby TV. MENU Main Menu Thursday, January 20 Program Guide 114 E! 114 E! 6:25 pm Themes &...
  • Page 59 Peaking Your Over-the-Air Antenna MENU Main Menu Thursday, January 20 114 E! 114 E! 6:25 pm Program Guide Themes & Search Customer Support Multimedia Locks System Setup Daily Schedule Preferences Celebrity Homes Cancel 5:30 pm - 7:00 pm NR System Setup Local Channels Press MENU and select System Setup...

  • Page 60: Transmit Channel Numbers

    TV for many years. New digital over-the-air TV signals are broadcast and received in the same way. Digital over-the-air TV broadcasting uses advanced technology like that of the DISH Network to deliver superb picture quality and CD-quality sound. However, digital over-the-air signal reception (like analog over-the-air signal reception) depends on several things: •...
  • Page 61 If you have questions about over-the-air channels, contact the broadcasters, not DISH Network. DISH Network does not broadcast over-the-air signals and so cannot do anything to change over-the-air signal quality. However, the receiver's digital channel setup menus provide a signal strength bar that can help you in aiming the over-the-air TV antenna for the strongest possible signal.

  • Page 62: Tools

    Even though these tools are quite helpful, it is recommended that you only use them when on the phone with a DISH Network representative. Resetting Your Receiver A Customer Service Representative will instruct you when to reset the receiver.

  • Page 63: Point Dish And Check Switch

    Point Dish and Check Switch The Point Dish and Check Switch screens are helpful to the Customer Service Representatives. You may be asked to display these screens when you call DISH Network. Even though there are items that can be changed, only change them when specifically directed by a Customer Service Representative.
  • Page 64 Chapter 12 Notes OTES...
  • Page 65 Receiver and Remote Controls About Your Satellite Receiver What you’ll find in this chapter: • S ATELLITE • D UAL AND • R EMOTE ONTROL • S ATELLITE • S ATELLITE • U SING THE • U SING ECEIVER VERVIEW INGLE ODES ECEIVER...

  • Page 66: S Atellite R Eceiver O Verview

    DISH Network programming on two TVs or view/record over-the-air digital/HD broadcasts on the nearby HDTV. • Nearby TV (TV1)—Connect to an HDTV to view SD and HD DISH Network programming and over-the-air digital/HD broadcasts. Programming from the receiver is delivered to the nearby TV using short audio/video cables.

  • Page 67: Single Mode

    programming can be viewed on the remote TV; however, it is down-converted for viewing on the remote TV. The remote TV is also referred to as “TV2.” You can tell your receiver is in Dual Mode because the front panel mode indicator will light and the menu and other screens will display Dual Mode (as shown below).
  • Page 68 Chapter 2 Dual and Single Modes Single Mode provides dual-tuner receiver features—like Picture-in-Picture (PIP) and the ability to watch one live program while recording another—to all connected TVs. Single Mode delivers the same programming to all of the TVs connected to the satellite receiver and allows control by either remote control.

  • Page 69: R Emote C Ontrol

    TV, a VCR or DVD player, and a third device. This section describes how to use the various features on the two types of remote controls included with your satellite TV system. Satellite Receiver Dual Mode...
  • Page 70 Chapter 2 Remote Control Types of Remote Controls Remote Control 1 uses infrared (IR) signals to: • Control TV1 menus for the nearby TV in Dual Mode. • Control the satellite receiver in Single Mode. IR signals travel only short distances (60 feet or less), and cannot go through walls or other solid objects.
  • Page 71 Satellite Receiver Remote Control Remote Control Batteries The remote control comes with AAA batteries. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example, alkaline or carbon zinc. Don’t mix batteries of different kinds. Alkaline batteries last longer.

  • Page 72: Remote Control Buttons

    Chapter 2 Remote Control Remote Control Buttons sure you are in SAT mode by pressing the SAT Mode button. Receiver Power & TV Power Top button turns the receiver on/off, bottom button turns the TV on/off Programming required Access receiver features and settings Search for programs using Themes...
  • Page 73 TV Mode To use the features described in this section, make sure you are in TV mode by pressing the TV Mode button. Remote programming is required. Press this button for Remote key may be different than shown here Satellite Receiver Remote Control...
  • Page 74 Chapter 2 Remote Control VCR Mode To use the features described in this section, make sure you are in VCR mode by pressing the VCR Mode button. You can use this mode to operate your DVD player instead of a VCR. Remote programming is required.

  • Page 75: S Atellite R Eceiver F Ront P Anel

    Satellite Receiver Front Panel Dual and Single Mode Indicators Smart Card Door Left light indicates Slot for a future Single Mode, right smart card indicates Dual Mode Infrared Sensor/Blaster Receives IR Signals from your remote and sends IR signals to other components Note: Your receiver may be a differerent color than the unit pictured in the diagram.

  • Page 76: Using The Menu

    Chapter 2 Using the Menus Using the Menus The menus make using the receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting locks, choosing a program, or creating a favorites list.

  • Page 77: Using Text Field

    • A single choice list allows you to select only one choice at a time. If you select another choice, your previous choice is deselected. • A multiple choice list allows you to select more than one choice at one time.
  • Page 78 Chapter 2 Cheers_ A B C D E F G H K L M N O P Q R S T U V W X Y Z & 1 2 3 4 5 6 7 8 9 0 Back Space While in the Text Field When the cursor is in the text field: •...
  • Page 79 If you would like to put the receiver in a remote location (such as a closet or cabinet), be sure to get the replacement remote control that uses UHF Pro signals to control TV1. Call your DISH Network retailer or go to www.dishnetwork.com, select Our Products, and then click on Accessories.
  • Page 80 Chapter 2 Notes Notes...

  • Page 81: Finding Programs To Watch

    Finding Programs to Watch Watching TV What you’ll find in this chapter: • HANGING HANNELS • SING THE ROGRAM • SING THE ROWSE • SING HEMES AND • SING ICTURE UIDE ANNER EARCH ICTURE...

  • Page 82: Guide

    Chapter 3 Changing Channels HANGING HANNELS There are two basic ways to change the channel on your satellite TV receiver: • Use UP and DOWN ARROWS on your remote control • Enter a channel number with the NUMBER PAD Using the Up and Down Arrows While watching live TV, if you want to change the channels one at a time to see what’s on, press the UP and DOWN ARROWS on your remote control.
  • Page 83 • A green background behind a channel means that you can use SELECT on your remote control to confirm the channel to your subscription. • The Program Guide shows which Favorites List is active. If All Chan is active, the Program Guide shows all the channels.

  • Page 84: Banner

    Chapter 3 Using the Browse Banner SING THE ROWSE Use the Browse Banner to see what other programs are on while not missing the program you are watching. Current Date & Time Browse Date Browse Channel When the Browse Banner is open, you will see the Program Banner information on the current program at the top of the screen, and on the left side of the Browse Banner at the bottom of the screen.

  • Page 85: Earch

    SING HEMES AND Use the Themes and Search Feature to find exactly what you want to watch. This section shows you how to use Themes to find your favorite programs by type (for example, movies, sports, news), or by keyword (if you’re looking for a particular actor or description).

  • Page 86: Using Themes

    Chapter 3 Using Themes and Search Using Themes Press THEMES Using Keywords All Themes Select Press All Themes SEARCH Using History After you have searched for programs or keywords, your receiver keeps a history. In Dual Mode, TV1 and TV2 keep separate Search History information. In Single Mode, only TV1’s Search History is available.

  • Page 87: Icture

    SING ICTURE ICTURE Picture-In-Picture (PIP) lets you watch two programs at once while in Single Mode. The following instructions describe how to use PIP (see page 15 for instructions on changing to Single Mode). • Press INFO to get more information about the program you highlighted. •...
  • Page 88 Chapter 3 Questions • Why are some of my channels missing? – You may have locked or hidden the channels. See Chapter 6 - Locks on page 45 for information on locking and unlocking the receiver. – You may have the wrong list showing in the Program Guide. Press GUIDE to open the Program Guide.

  • Page 89: Pay Per Programs

    Pay Per Programs Available pay per programs What you’ll find in this chapter: • • DISH O EMAND...

  • Page 90: View

    After you buy a Pay-Per-View program, you can watch it on all of the receivers on your DISH Network account. Using the remote control, you can order the exact same program for each receiver but you pay for the program only once. However, replays of programs are separate events.
  • Page 91 You can review what you have rented during the last 30-60 days by looking in Purchase History. • The programs you rent will appear on your DISH Network bill. • For more information, go to dishnetwork.com/ondemand To order a DISH On Demand program: Press the DVR button to open DISH On Demand.
  • Page 92 Chapter 4 Questions UESTIONS • How can I order an event for all my receivers? – Order on each receiver, one at a time with the remote control. Make sure an active phone line is connected to each receiver. – Order the event over the phone 1-877-DISH-PPV (347-4778).

  • Page 93: Favorites Lists

    Favorites Lists Setting Up Your Favorites Lists What you’ll find in this chapter: • HAT ARE AVORITES • REATING OR • AMING AVORITES • SING AVORITES ISTS HANGING AVORITES ISTS ISTS ISTS...

  • Page 94: List?

    Chapter 5 What are Favorites Lists? HAT ARE AVORITES Favorites Lists are lists of your favorite channels. You can create and change the lists yourself, adding and removing channels as you wish. Your favorite channels can be grouped in as many as to four lists for TV1 and four lists for TV2 (in Dual Mode). •...

  • Page 95: F Avorites L Ists

    REATING OR HANGING You can create, add channels to, and remove channels from a Favorites List. When you use your Favorites List only those channels in the list are shown in the Program Guide and Browse Banner. Currently Active Favorites MENU All Chan All Sub...
  • Page 96 Chapter 5 Tips • Two lists cannot have the same name. For example, on TV1, you cannot have two lists named “Dad’s List.” However, TV1 and TV2 can have lists with the same names. • While in the program guide, press GUIDE to switch Favorites Lists functions only if you have added channels to the Favorites List.
  • Page 97 Locks Securing Your Receiver and Account What you’ll find in this chapter: • HAT ARE OCKS • OCKING AND • REATING OR • REATING OR • OCKING OR HANNELS • IDING DULT HANNELS • OCKING OR NLOCKING ECEIVER HANGING ATINGS HANGING HANNEL NLOCKING...
  • Page 98 Chapter 6 What are Locks? What are Locks? Locks allow you to password-protect programming based on ratings, or on a channel-by-channel basis. When you have locked the receiver: • If you try to access a locked item or open the Locks menu, the receiver displays a message asking you to enter the password.

  • Page 99: P Assword

    Creating or Changing a Password Set up your password before using the receiver locks. MENU Main Menu Thursday, January 20 114 E! 114 E! Program Guide Themes & Search Customer Support Multimedia Enter password Locks System Setup Daily Schedule if requested Preferences Celebrity Homes Cancel...

  • Page 100: Rating Lock

    Chapter 6 Creating or Changing Ratings Locks 4. Enter a password, using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK. 5. Confirm the password by re-entering it. Select OK. All the locks you have set are now in effect. Creating or Changing Ratings Locks You can lock programs based on Motion Picture Association of America (MPAA) ratings (PG, PG 13, etc.) and expanded ratings (violence, language, etc.).

  • Page 101: Channel Lock

    Creating or Changing Channel Locks You can lock any channel, including Pay-Per-View and over-the-air channels. MENU Main Menu 114 E! 114 E! Program Guide Themes & Search Customer Support Multimedia Enter Locks System Setup Daily Schedule password Preferences Celebrity Homes Cancel 5:30 pm - 7:00 pm NR if requested...

  • Page 102: L Ocked C Hannels

    Chapter 6 Hiding Adult Content or Locked Channels 1. Press MENU and select Locks. 2. If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK. 3.

  • Page 103: Front Panel

    Locking or Unlocking the Front Panel This lock keeps anyone from using the front panel buttons unless they enter the correct password, but it does not lock the remote control buttons. This option is only available on TV1 menus. MENU Main Menu Thursday, January 20 114 E!
  • Page 104 Chapter 6 Tips Tips • If the receiver displays a message prompting you to enter a password, the receiver is locked. • If you want to unlock the receiver or any specific lock, use the password for the TV output you’re watching.
  • Page 105 Interactive TV Interacting with Your TV What you’ll find in this chapter: • HOME • USTOMER ERVICE...
  • Page 106 An important feature of your satellite TV receiver is Customer Support. This menu provides convenient access to your DISH Network account to review your statement, pay your bill, upgrade programming, and more. Make sure you connect an active phone line to your receiver.
  • Page 107 Digital Video Recording Recording and Pausing Live Programs What you’ll find in this chapter: • DVR? HAT IS • AUSING A ROGRAM • EVERSING • OTION AND • ECORDING A • LAYING A ECORDED • SING ECORD • SING ECORD •...
  • Page 108 Chapter 8 What is DVR? DVR? HAT IS The Digital Video Recorder (DVR) features let you watch TV the way you want. You can pause, reverse, or skip back through a program. Then you can continue watching TV. Also, you can record and play back programs with full digital audio and video quality, without a VCR.

  • Page 109: Frame-By-Frame

    EVERSING ORWARDING This section describes how to use the DVR buttons to move forward and back quickly while you watch TV. Press BACK once to reverse the program 4 times as fast as normal play. Press BACK twice to reverse at 15 times normal speed, three times to reverse at 60 times normal speed, and four times to reverse at 300 times normal speed.

  • Page 110: Live Program

    Chapter 8 Recording a Live Program ECORDING A Press RECORD Note: Programs recorded in HD require up to six times more storage space than programs recorded in SD. LAYING A ECORDED Press DVR SING ECORD When Record Plus is enabled, you decide which receiver output (TV1 or TV2) will usually record your events as a default location.

  • Page 111: Link.

    SING ECORD Your receiver has a timer feature called Record Link. This feature sends data (audio, video, and other commands) to an external device that you can connect to the receiver’s RCA-type outputs. MENU EXT Setup Main Menu Thursday, January 20 114 E! 114 E! 6:25 pm...
  • Page 112 Chapter 8 Recording While Watching Different Programs Make sure the receiver is in Single Mode by looking at the Single indicator on the front panel. See Switching Between Single and Dual Mode on page 15. Press GUIDE to open the Program Guide. Find a current program you want to record now. Press SELECT to tune to that program.
  • Page 113 Select OK to begin recording now or Options to customize your recording settings. If you selected Options, see Recording Options on page 60 for your choices. Repeat step 1. Press RECORD. Customize your options as described on page 60. Press DVR twice on the remote control. The My Recordings screen will open. You should see the two programs that are recording indicated by the red dot next to the listings.

  • Page 114: R Ecording O Ptions

    Chapter 8 Recording Options ECORDING PTIONS When you set up a timer, you can choose from the following options: • Stop Recording Manually—The receiver will record until you press STOP. • Extend End Time—You can extend the stop time for the recording. This option is useful for programs that might run overtime, like sporting events or awards shows.
  • Page 115 Record Future Programs Setting Up and Using Timers What you’ll find in this chapter: • IMERS AND • SING THE IMERS • SING THE AILY • ETTING P AN • ETTING • ETTING • ELETING A ECORDINGS CHEDULE UTOMATIC IMER ANUAL IMER PASS™...

  • Page 116: Ecordings

    Chapter 9 Timers and Recordings IMERS AND ECORDINGS A timer is your instruction telling the satellite receiver the programs you want to view in the future. For most Digital Video Recorder (DVR) timers, you select a specific program on a specific channel, and tell the satellite receiver how often you want to record that program.

  • Page 117: Timer Options

    • You can override a specific timer's priority with a one-time skip or by restoring it. Select a timer in the Daily Schedule, then you'll have an option to Skip or Restore for that timer (see page 65). Timer Options The Timer Options screen lets you set the following (not used on all options screens): •...

  • Page 118: Reasons Why Timers Are Skipped

    Chapter 9 Timers and Recordings Reasons Why Timers are Skipped If a timer is skipped, the reason is stated on the Timers List. • Priority—This timer had a lower priority than other events being recorded at the time. • User—A user chose to skip that timer. •...

  • Page 119: List.

    Special Considerations When Using Timers • For Locked Programs—You must enter the receiver password before you can create an automatic timer. You can create a manual timer for a locked program without entering the password. However, if you do this, when the timer starts the receiver may display only an error or password entry menu.

  • Page 120: A Utomatic T Imer

    Chapter 9 Setting Up an Automatic Timer ETTING P AN 6:30 pm 7:00 pm Tue 1/22 History's Lost The Early Writings of Thomas HIST Law & Order The Leslie Comedy Hour A&E Jeopardy! Benorama! MOMAX GUIDE Cliff Diving Jan's Fashions Polar Bears ESPN Collectible...

  • Page 121: Manual Timer

    ETTING ANUAL Select Timers then Manual Timers MENU Priority: 4 of 4 Type Timers Auto Reminder Main Menu Manual Timers Thursday, January 20 114 E! 114 E! 6:25 pm Start Early: 1min Program Guide End Late: 3min Themes & Search Customer Support Multimedia Locks...

  • Page 122: D Ish Pass™ T Imer

    Chapter 9 Setting Up a DishPASS™ Timer ETTING DishPASS lets you create timers to record programs automatically based on your search criteria. When the receiver finds programs that meet your search criteria, it will automatically set a timer to record that program. As the program guide is updated, DishPASS will continue to find and record your shows based upon your search criteria.
  • Page 123 • Adjust your search terms and method. Select Set Priority to change the priority of your DishPASS. To adjust your search, delete the unwanted DishPASS timer and try the following: — Change your DishPASS search term(s) to be more specific. —...
  • Page 124 Chapter 9 Tips • Make sure the Updates feature is enabled as described on page 96. By enabling this feature, the Program Guide will have the most up-to-date information, and can adjust or create timers accordingly. • Weekly, Daily, and Monday-Friday timers move only if the program is within one hour earlier or four hours later than the original time the timer was set up.
  • Page 125 Device Codes Scan 77 Diagnostics 116 Discrete Power On and Off 84 Dish Antenna 107 DISH Network Account 4 DISH Network Logo, Moving 8 DISH On Demand 7, 36 DishHOME 52 DishHOME Interactive TV 7 DishPASS 62, 68 Dolby Surround Sound 93...

  • Page 126: C Ontrol

    Factory Defaults 95 Fast Forwarding 55 Favorites Lists 40, 127 Finding a Program to Watch 5 Frame-By-Frame 55 Front Panel 21, 49 FWD Button 55 Hiding Adult Content 48 Highlighting Options in a Menu 22 Improving Receiver Control 72 Adjusting the Remote Antenna 73 Changing the Address for Remote Control 2 (Blue) 72 Checking the Remote Control Address 72...

  • Page 127: O Ther C Omponents

    Index Peaking Your Over-the-Air Antenna 113 Phone Line 108, 130 Phone Line Connection 108 Phone System Setup 108 Picture-In-Picture 33 Playing a Recorded Program 56 PocketDISH 7, 90 Point Dish 117 Program Guide 28 Channel Order 94 Display 94 Troubleshooting 125 Programming the Recover Button for Remote Control 2 (Blue) 82 Programming to Control a Second Satellite...
  • Page 128 Setting Up an Automatic Timer 66 Setting Up Caller ID 90 Setting Up to Display in HD 102 Setting Up Using Device Code Tables 76 Setting Up Using Device Codes Scan 77 Shared View 88 Single and Dual Modes Favorites Lists 15 Recording 15 Switching 15 Single Mode 12, 13...
  • Page 129 Index Notes Notes...
  • Page 130 Notes Notes...
  • Page 131 Index Notes Notes...
  • Page 132 Notes Notes...
  • Page 133 Troubleshooting and Device Codes What you’ll find in this chapter: • ROUBLESHOOTING • EMOTE ONTROL ABLES EVICE ODES...

  • Page 134: T Roubleshooting T Ables

    Reference Troubleshooting Tables ROUBLESHOOTING Use these tables if you have problems using the system. Look in this section for a description of the problem before calling the Customer Service Center. Many problems arise from basic misunderstandings of how the system works, especially when you are just becoming familiar with it.

  • Page 135: Message Numbers

    Message Numbers Number Possible Reason • There may be a problem with the multi-dish switch. • Heavy rain, snow, or cloud cover may be interfering with transmission of the satellite signal, or there may be other interference. • The wrong type of coaxial cable may be used in the system, or the cable run length may be too long.
  • Page 136 Reference Troubleshooting Tables Message Numbers Number Possible Reason • You may have just plugged in the receiver and it is acquiring the satellite signal or the receiver may have temporarily lost the signal. • The receiver may not be connected to an active telephone line.

  • Page 137: Changing Channels

    Message Numbers Number Possible Reason • The receiver gives you three chances to enter the correct password. If you fail to do so, the receiver “times out” and will not allow you to try again for several minutes. • You may not have connected the receiver to an active telephone line, or the telephone line may be defective.

  • Page 138: Remote Control

    Reference Troubleshooting Tables Remote Control What Is Happening You cannot find the remote control. When you press a button on the remote control, the receiver does not do what you expect. Your UHF Pro remote control does not work well from far away. When you press the remote control POWER button to turn the receiver on, the receiver front panel power light...
  • Page 139 Remote Control What Is Happening • If the receiver is in Single Mode, the TV2 indicator will not light. You use an IR extender (not a “mouse • The IR sensor on the extender that tail”), and it does not seem to work. receives the remote control signals may not be facing the remote control.

  • Page 140: Watching A Program

    Reference Troubleshooting Tables Watching A Program What Is Happening The receiver front panel power light is on, but the TV image: • is black (no picture) • is frozen • has break-ups • has snow • shows small squares of various colors The receiver front panel power light is on, and there is a picture on the...
  • Page 141 Watching A Program What Is Happening Possible Reason • There may be interference from other nearby electrical devices (such as radio towers, cellular telephones, computers, microwave ovens, radios, stereos, or TVs). A “black box” fills almost all of the • You may have turned on the TV screen.

  • Page 142: View

    Reference Troubleshooting Tables Timers What Is Happening You try to set up an event timer and the receiver displays a message noting that the program is locked. You try to set up an event timer and the receiver displays a message noting that the program is a Pay-Per-View event.

  • Page 143: Hearing A Program

    Timers What Is Happening Possible Reason You set an event timer. • The program may have The event timer misses the started a little earlier than beginning or the end of a scheduled, or it may have run program. over its scheduled ending time.
  • Page 144 Reference Troubleshooting Tables Telephone for Voice/Data/FAX What Is Happening While you are making a telephone call, you hear “clicks.” You pick up the telephone to make a call, but you do not hear a dial tone. Your computer or facsimile (FAX) machine tries to send a FAX or modem transmission, but fails.
  • Page 145 Buying a Pay-Per-View Program What Is Happening Possible Reason Someone orders a Pay-Per- • You may have been away View program without your from the receiver, and permission. someone else used it. You find that you are not able • The receiver may not be to order a Pay-Per-View connected to an active program.
  • Page 146 672 674 684 698 719 727 Daytron 526 627 652 654 658 665 670 Dell 772 773 774 Dimensia 645 650 DISH Network 742 763 Dixi 566 620 Dumont 501 627 652 Echostar 722 Electrohome 526 573 651 652 654 656...

  • Page 147: Tuner/Amplifier Codes

    Teknika 504 505 512 516 523 524 525 Harwood 681 526 534 536 541 573 644 652 653 654 Hinari 589 655 657 658 661 662 664 665 666 670 Hitachi 536 538 539 540 588 595 597 680 672 675 680 682 685 726 727 682 686 Telefunken 679 ITT 518...

  • Page 148: Tv/Dvd Combo Codes

    Reference Remote Control Device Codes DVD Player Codes Programming in AUX mode: In most cases use these codes to program in VCR mode; however, if programming in AUX mode, press 1 before entering the VCR code. Aiwa 634 694 751 Alpine 653 Apex 654 655 743 744 757 Bose 758...
  • Page 149 What you’ll find in this chapter: • IMITED ARRANTY • ESIDENTIAL • TAYING EGAL • FCC C OMPLIANCE USTOMER GREEMENT...
  • Page 150 Appendix IMITED ARRANTY This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty. What the Warranty Covers This warranty extends only to the original user of the equipment and is limited to the purchase price of each part.
  • Page 151 GREEMENT Thank you for choosing DISH Network as your television service provider. DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support. You may contact us 24 hours a...
  • Page 152 Services at any time, including without limitation during any term agreement period to which you have agreed under the terms and conditions of any other agreement with DISH Network. If a change affects you, we will provide you notice of such change and its effective date. In the event that we delete, rearrange or change any...
  • Page 153 All payments for Services must be made directly by you to us. For example, DISH Network shall have no obligation to provide Services for which payment is made by you to a third party or payment is made by a third party on your behalf.
  • Page 154 C. In addition to all other rights that DISH Network may have to disconnect your Services, DISH Network has the right to disconnect your Services at any time without providing notice to you if: (i) you fail to pay any bill in full when it is due; (ii) we receive confirmation that you have received Services, or any part of the Services, without paying for them;...
  • Page 155 You may not rent, lease, load, resell for profit or distribute any software provided in your DISH Network receiver(s), or any part thereof. Such software is licensed, not sold, to you for use only under the terms and conditions of this license agreement, and DISH Network and its suppliers reserve all rights not expressly granted to you.
  • Page 156 Under the Fair Credit Reporting Act, you have the right to notify DISH Network if you believe we have reported inaccurate information about your account to any consumer reporting agency. Please include the specific item of dispute and why you believe the information reported is in error in any such notice.

  • Page 157: Fcc C Ompliance

    Agreement to DISH Network in case of default or breach by you of this Agreement are cumulative and without prejudice to any other rights and remedies that DISH Network may have by reason of such default or breach by you at law, in equity, under contract or otherwise (all of which are expressly reserved).

  • Page 158: Over-The-Air Antenna

    If trouble is experienced with this equipment, for repair or warranty information, please contact DISH Network at 1-800- 333-DISH (3474). If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

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