Planning; Section 6.1.2, "Planning; User Acceptance Testing - Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - SYSTEM PLANNING-DEPLOYMENT-BEST PRACTICES GUIDE 10.3 30-03-2010 System Planning Manual

Standard Applications
These applications are made available to all managed devices. Typical examples of these are the
following:
Adobe* Reader
OpenOffice
®
GroupWise e-mail client
GroupWise Instant Messenger
Line of Business Applications
Different departments within the organization, such as Finance and Human Resources, might require
different application sets. Ensure that these applications deploy successfully on each build type and
that they interact with other applications.
Specialized Applications
Applications that are used by a very small numbers of users should also be tested; for example,
applications designed for people with disabilities.

User Acceptance Testing

After the ZENworks Adaptive Agent has been deployed and all policies and applications have been
tested for functionality, the next phase involves inviting representatives of the user base to test the
end-user experience. At this stage, it is valuable to receive feedback on a number of items such as:
The look and feel of the desktop
The method by which users can launch ZENworks Configuration Management delivered
applications (Start Menu, Quick Launch bar, notification area, and so forth)
Feedback received from users helps to ensure that the ZENworks-delivered desktop experience is
acceptable. Another useful result of this activity is that requirements for additional training or
marketing collateral is identified.

6.1.2 Planning

Planning deployments are an important part of a successful project. After a robust design has been
tested and evaluated in a model office environment, a number of steps should be followed before
implementing ZENworks Configuration Management in a production environment.
"Identify Groups of Users and Devices" on page 87
"Create Internal Documentation" on page 88
"Schedule Deployments" on page 89
Identify Groups of Users and Devices
An important part of any deployment is to identify which devices will be targeted and in which
order. Novell recommends that logical groupings be made in the target environment before
deploying the product. After ZENworks Adaptive Agents are deployed and represented in the
Deployment and Migration Scenarios 87