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11. Select Tools > Firmware > Download to Axcess Device, from the Main menu, to open the
Communication Settings dialog box.
12. Click Browse to navigate to the directory containing the firmware files. Once a directory
containing one or more TSK files is specified, a list of available TSK files is displayed in the
upper table in this dialog.
13. Select the desired Download TSK file from the list of available files.
14. Setup the Download device via section to match the parameters of the Master Comm Settings
dialog box for the method of communicating to the panel.
15. Click OK when done setting the parameters.
16. Click Query Online Devices to populate the on-line device list.
17. Select the target AXlink device from the list of online devices in the lower-left table.
18. Click Download to open the Confirm Communication Settings dialog, where you can review
and confirm your Comm Settings and Target Device information before the download begins.
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19. The File Transfer dialog shows the progress of the download. Click Cancel to cancel the
download.
Canceling the firmware download in mid-progress can damage the on-board
firmware.
20. Once the TSK file has been downloaded, the 10.4-inch LCD displays the message
"*Touch To Continue*".
21. Touch anywhere on the LCD to return the 10.4-inch panel to the Main page (or wait
10-seconds for the same result).
22. Reboot the touch panel by cycling power to the unit. This step completes the firmware upgrade
procedure.
Upgrading the Firmware Using SoftROM
Your PC must be connected to the PROGRAM DB9 connector on the Axcess Controller using a
Programming Cable in order to upgrade the firmware in the panel.
If power is lost during the download process, the unit powers up with the same set of code it had
prior to the download. There is a small window during which a loss of power can be catastrophic. If
power is lost between the erase of flash memory and the completion of copying the new boot code
from RAM to flash memory, the unit will not operate at all when power returns.
If you have not already installed the SoftROM program, do so by logging into the AMX.com
site and going to Dealers > Tech Center > Downloadable Files > Firmware Files. Scroll-down
the list of products to find the AXT-CA10, AXT-CV10, AXT-CG10 firmware TSK files.
10.4" Touch Panels
Click Cancel to return to the Select Axcess Firmware File dialog, to edit these settings
(if necessary).
Click OK to confirm the Comm Settings and Target Device information, and download
the selected TSK file to the specified device using the selected communications port.
Upgrading the Firmware
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