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Other contact information for retail-licensed customers:
Phone:
Fax:
E-Mail:
Web:
Technical support
Dr Solomon's Software and Network Associates are famous for their
dedication to customer satisfaction. The companies have continued this
tradition by making their sites on the World Wide Web valuable resources for
answers to technical support issues. Dr Solomon's Software encourages you to
make this your first stop for answers to frequently asked questions, for
updates to Dr Solomon's and Network Associates software, and for access to
news and virus information
World Wide Web
If you do not find what you need or do not have web access, try one of our
automated services.
Internet
CompuServe
America Online
If the automated services do not have the answers you need, contact Network
Associates at one of the following numbers Monday through Friday between
8:00
technical support plans.
For corporate-licensed customers:
Phone
Fax
For retail-licensed customers:
Phone
Fax
This guide includes a summary of the PrimeSupport plans available to Dr
Solomon's customers. To learn more about plan features and other details, see
Appendix B, "Network Associates Support Services."
(972) 308-9960
(972) 619-7485 (24-hour, Group III fax)
cust_care@nai.com
http://www.drsolomon.com/
http://www.nai.com/asp_set/services/technical_support
/tech_intro.asp
techsupport@mcafee.com
GO NAI
keyword MCAFEE
.
. and 8:00
.
. Central time to find out about Network Associates
A
M
P
M
(972) 308-9960
(972) 619-7845
(972) 855-7044
(972) 619-7845
.
Preface
User's Guide
xxiii
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