Technical Support - McAfee VIRUSSCAN 4.5 Administrator's Manual

Other contact information for retail-licensed customers:
Phone:
Fax:
E-Mail:
Web:

Technical support

McAfee and Network Associates are famous for their dedication to customer
satisfaction. The companies have continued this tradition by making their sites
on the World Wide Web valuable resources for answers to technical support
issues. McAfee encourages you to make this your first stop for answers to
frequently asked questions, for updates to McAfee and Network Associates
software, and for access to news and virus information
World Wide Web
If you do not find what you need or do not have web access, try one of our
automated services.
Internet
CompuServe
America Online
If the automated services do not have the answers you need, contact Network
Associates at one of the following numbers Monday through Friday between
8:00
technical support plans.
For corporate-licensed customers:
Phone
Fax
For retail-licensed customers:
Phone
Fax
This guide includes a summary of the PrimeSupport plans available to
McAfee customers. To learn more about plan features and other details, see
Appendix E, "Network Associates Support Services."
(972) 308-9960
(972) 619-7485 (24-hour, Group III fax)
cust_care@nai.com
http://www.mcafee.com/
http://www.nai.com/asp_set/services/technical_support
/tech_intro.asp
techsupport@mcafee.com
GO NAI
keyword MCAFEE
. . and 8:00 . . Central time to find out about Network Associates
A M P M
(972) 308-9960
(972) 619-7845
(972) 855-7044
(972) 619-7845
Preface
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Administrator's Guide xv