Troubleshooting The Hp Jetdirect Print Server; Introduction - HP 300X - JetDirect Print Server Administrator's Manual

Troubleshooting the HP Jetdirect
Print Server

Introduction

This chapter describes how to diagnose and correct problems
associated with the HP Jetdirect print server.
A flowchart guides you to the correct procedures for troubleshooting
the following:
● Printer problems
●
HP Jetdirect hardware installation and connection problems
● Network related problems
This chapter also helps you to understand your HP Jetdirect print
server configuration page.
To troubleshoot your HP Jetdirect print server, you may need the
following items:
● Your printer's user guide
●
Your printer's getting started guide
● The installation manuals for your print server
● The diagnostics tools and utilities provided with your network
software (such as the PCONSOLE or NWADMIN utility provided
with Novell NetWare software, or the ping command provided
with UNIX systems)
● A printer configuration page
Note

58 Troubleshooting the HP Jetdirect Print Server

Frequently asked questions about installing and
configuring HP Jetdirect print servers can be found
at HP online support at
http://www.hp.com/support/net_printing.
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