Netport Manager Problems - Intel PCLA4251B - Netportexpress Pro Enet EXT 10BT Single Port Setup Manual

Setup guide
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Netport Manager problems

Netport Manager won't launch
G
The PC may not have the appropriate protocols installed. Try running
Netport Manager from a different PC.
G
One or more files may not be installed correctly. Uninstall, then reinstall
Netport Manager.
G
The PC may need to be restarted. If you have just installed Netport
Manager and have not yet restarted your PC, restart now.
G
Windows NT may not have Service Pack 3 or higher installed.
NetportExpress print server is not listed in Netport Manager
G
The PC may need to be restarted. If you have just installed Netport
Manager and have not restarted your PC, restart your PC.
G
Check the activity light on the NetportExpress print server. If the light
blinks red in a pattern, the NetportExpress print server won't appear in the
list of print servers. Check the network connection or reset the print server.
For more information, see Blinking red activity light on print server on
page 21.
G
Make sure the IP address assigned to the NetportExpress print server is
valid for your network. To check this, print a test page by pressing the Test
Page or Diag button on the print server.
G
To update the list of print servers, click the Find button in Netport Manager.
G
In the NetportExpress print server Group list, select the group for the model
of the missing print server or select All.
G
Reset the print server. Wait 60 seconds and then click the Find button in
Netport Manager.
G
If the print server is on a different subnet, make sure the appropriate subnet
is in the discovery list. Open Netport Manager, click Options, click Netport
Manager Communications, and click the IP Discovery tab.
For Microsoft networks
G
Make sure the Discovery Options are enabled. From the Netport Manager
Options menu, click Netport Manager and then click the Protocols tab.
Make sure all search options are enabled in the Communications tab.
G
Make sure your workstation has NetBEUI or the TCP/IP client for
Microsoft networks installed and enabled.
22

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