Troubleshooting; Print Server Hardware Problems - Intel PCLA4251B - Netportexpress Pro Enet EXT 10BT Single Port Setup Manual

Troubleshooting

This section lists the most common causes for top technical problems.
You also can check the following resources:
G Troubleshooting in the Online Guide contents (HTML version on the CD,
or Windows version in the Intel NetportExpress Print Server program
group).
G Customer Support, see page 29 for more information.

Print server hardware problems

Blinking red activity light on print server
G On NetportExpress 10/100 or 10 print servers only, reset the print server by
pressing the Reset button. On NetportExpress PRO print servers,
disconnect and reconnect the print server's power source.
G If the activity light continues to blink red, use the chart below to interpret
the blinks. For some errors, the lights will blink in a three-digit pattern. If
this happens, record the pattern, and contact your vendor or Intel customer
support.
Blinks Cause
Solid or 1 Unit failure. Contact your vendor or Intel customer support.
2 Firmware failure. Initiate an emergency firmware update. See firmware
in the Online Guide index.
3-6 Unit failure. Contact your vendor or Intel Customer Support.
7 Network interface failure. Replace the network cable or attach the print
server to a different network location.
Activity light is off
There is no power to the unit. Check the power source and cable connections.
What does the LAN light on the print server mean?
NetportExpress 10/100 and 10 print servers only: The LAN light (on the back of
the single-port models and the side of the three-port models) is solid when the
print server is connected to the network and blinks while transmitting and
receiving. For NetportExpress 10/100 print servers, the 100 light is on when the
print server is connected to a 100Mbps network.
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