Printer Receives A Blank Fax; Received Fax Has Poor Print Quality; Caller Id Information Is Not Displayed; Fax Error - Lexmark 20R1000 - X 6650 Color Inkjet Fax Manual

4
Press the arrow buttons until Dialing and Sending appears, and then press
5
Press the arrow buttons until Dial Method appears, and then press
6
Press the arrow buttons until Behind PBX appears, and then press

Printer receives a blank fax

These are possible causes and solutions. Try one or more of the following:
C
HECK ORIGINAL DOCUMENT
Ask the sender to verify the original document was loaded correctly.
C
HECK INK
Check the ink levels, and install a new print cartridge if necessary.
C
HECK CARTRIDGES
1
Remove the print cartridges.
2
Make sure the sticker and tape have been removed.
1
3
Reinsert the print cartridges.

Received fax has poor print quality

These are possible solutions. Try one or more of the following:
R
EVIEW CHECKLIST FOR SENDER
•
Check that the quality of the original document is satisfactory.
•
Resend the fax. There may have been a problem with the quality of the telephone line connection.
• Increase the fax scan resolution.
C
HECK INK
Check the ink levels, and install a new print cartridge if necessary.
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to save the setting.
2
Troubleshooting
D
ECREASE THE TRANSMISSION SPEED
1 From the printer control panel, press
2 Press the arrow buttons until Fax Setup appears, and then press
3
Press the arrow buttons until Dialing and Sending appears, and then press
4
Press the arrow buttons until Max Send Speed appears, and then press
5 Press the arrow buttons to select a lower transmission speed, and then press
6
Resend the fax.
7
If the problem persists, repeat step 1 through step 5 to resend the fax at successively lower
transmission speeds.
Note: 2400 bps is the lowest transmission speed.
Notes:
•
The lower the transmission speed, the longer it will take your fax to print.
• This solution will reduce the speed for future faxes until you reset the transmission speed.

Caller ID information is not displayed

C ID
ALLER PATTERN MAY NOT BE SET CORRECTLY
The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending
on the country or region you live in and the telecommunications company you subscribe to, you may
need to switch the pattern for the printer to display Caller ID information. For more information, see
the instructions for setting up Caller ID.

Fax Error

The fax machines have stopped communicating.
Resend the fax. There may have been a problem with the quality of the telephone line connection.

Fax Mode Unsupported

The fax machine of the recipient does not support legal-size paper, color, or the resolution of the fax you
are sending.
These are possible solutions. Try one or more of the following:
R
EFORMAT THE DOCUMENT ON LETTER
31
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-
SIZE PAPER
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