Lexmark 20R1000 - X 6650 Color Inkjet Fax Manual
Fax guide
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Troubleshooting
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Summary of Contents for Lexmark 20R1000 - X 6650 Color Inkjet
- Page 1 5600-6600 Series Fax Guide 2008 www.lexmark.com...
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Page 3: Table Of Contents
Contents Setting up to fax while behind a PBX ......................24 Managing faxes...............................24 Setting up a fax footer ............................24 Introduction................4 Printing fax activity reports..........................24 Finding information about the printer.....................4 Printing the Fax Settings List..........................24 Blocking junk faxes..............................24 Understanding the parts of the printer......6 Blocking unwanted changes to fax settings....................25 Understanding the parts of the printer....................6 Ordering cartridges...............26... -
Page 4: Introduction
• Canada: 1-800-539-6275 Note: For additional information about – Support in English: Monday– Publications contacting Lexmark, see the printed Friday (8:00 AM–11:00 PM ET), warranty that came with your printer. Saturday (Noon–6:00 PM ET) See the – Support in French: Monday–... -
Page 5: Limited Warranty
To view the limitations and conditions Warranty information varies of this limited warranty, see the by country or region. See the Lexmark International, Inc. Statement of Limited Warranty printed warranty that came furnishes a limited warranty included with this printer, or set forth with your printer. -
Page 6: Understanding The Parts Of The Printer
Understanding the parts of the printer Use the Automatic Document Feeder (ADF) tray Load original documents in the ADF. Recommended for scanning, copying, or faxing Understanding the parts of the printer multiple-page documents. Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF. - Page 7 Use the LINE Port Connect the printer to an active telephone line to send and receive faxes. The printer must be connected to a telephone line to receive incoming fax calls. Note: Do not connect additional devices to the LINE port, and do not connect a DSL (digital subscriber line), ISDN (integrated services digital network), or cable modem to the printer.
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Page 8: Fax Setup
Fax Setup Fax Guide Note: Your printer model may not come with this publication. Quick Setup sheet Getting the printer ready to fax Print cartridges CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up Stick-on overlays for your language this product or make any electrical or cabling connections, such as the power supply cord or Remove tape and packing material from all areas of the printer. - Page 9 Place the stick-on overlays on the recessed areas of the printer control panel, and then press down on Load paper, and then pull up the paper adjustment lever to adjust the paper guides. The paper guides the stick-on overlays. should rest against the edges of the paper. Extend the paper exit tray.
- Page 10 Set the date and time. If the printer does not automatically turn on, press Using the keypad of the printer control panel, enter the month, day, and year, and then press to save. Enter the time, and then press to save. Press the arrow buttons to choose a time format, and then press to save.
- Page 11 Open the color cartridge foil, and then remove the cartridge from the pack. If a black print cartridge is included in the box contents, open the black cartridge foil, and then remove the cartridge from the pack. If a storage unit is included, remove the color cartridge from the storage unit. Note: You may need to purchase a black print cartridge separately.
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Page 12: Using An Rj11 Adapter
Using an RJ11 adapter Close the printer. Country/region • United Kingdom • Italy • • Ireland Sweden • • Finland Netherlands • • Norway France • • Denmark Portugal To connect your printer to an answering machine or other telecommunications equipment, use the telephone line adapter included in the box with the printer. - Page 13 If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect Country/region the equipment: • • Saudi Arabia Israel Remove the plug from the EXT port on the back of the printer. • • United Arab Emirates Hungary •...
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Page 14: Choosing A Fax Connection
Choosing a fax connection Connect your telecommunications equipment directly to the EXT port on the back of the printer. You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem. If problems occur, see “Setup troubleshooting” on page 27. Note: The printer is an analog device that works best when directly connected to the wall jack. -
Page 15: Connecting Directly To A Telephone Wall Jack
Connect one telephone cord into the LINE port of the printer, and then plug it into an active Connect a third telephone cord from the answering machine to the EXT port of the printer. telephone wall jack. Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. -
Page 16: Connecting Directly To A Telephone Wall Jack In Germany
Connecting directly to a telephone wall jack in Germany If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack. Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. -
Page 17: Connecting To A Computer With A Modem
Connecting to a computer with a modem Connect a second telephone cord from the computer modem to the EXT port of the printer. Connect the printer to a computer with a modem to send faxes from the software application. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see the related topic, “Using an RJ11 adapter.”... -
Page 18: Using A Digital Phone Service
Remove the protective plug from the EXT port of the printer. Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer. Using a digital phone service The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. -
Page 19: Using Fax
Using Fax Place the original document facedown on the scanner glass in the upper left corner. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. -
Page 20: Loading Original Documents Into The Automatic Document Feeder
Loading original documents into the Automatic The document feeds into the ADF. Document Feeder You can load up to 25 sheets of an original document into the Automatic Document Feeder (ADF) for scanning, copying, and faxing. You can load A4-, letter-, or legal-size paper into the ADF. Notes: •... -
Page 21: Sending A Fax
Sending a fax • When using the scanner glass, close the top cover to avoid dark edges on the scanned image. From the printer control panel, press Dialtone. Sending a fax using the printer control panel You can now hear the dial tone of the telephone line. Note: The Dialtone button will be active only when the fax modem is idle, or when the printer is not Make sure the printer is on and is connected to a working phone line. -
Page 22: Receiving A Fax
Receiving a fax with an answering machine If necessary, repeat step 8 and then press until a maximum of 30 fax numbers have been entered. Make sure that Auto Answer is on. Press to start scanning the document. Make sure you have set the number of times the telephone rings before receiving a fax automatically. Note: At the designated time, the fax numbers are dialed and the fax is sent to all of the designated fax When a telephone ring is detected, the answering machine picks up the call. -
Page 23: Setting Up A Dialing Prefix
Use the keypad to enter the name of the person associated with the fax number in the Enter Name From the printer control panel, press field, and then press to save the entry. Press the arrow buttons until Fax Setup appears, and then press Repeat steps b through d to add additional entries as needed. -
Page 24: Managing Faxes
Setting up to fax while behind a PBX Printing fax activity reports If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) You can print reports of faxes sent and/or received. telephone system. -
Page 25: Blocking Unwanted Changes To Fax Settings
Press the arrow buttons until Turn On/Off appears, and then press Press the arrow buttons until On appears, and then press to save the setting. To add each fax number you want to block: From the printer control panel, press Press the arrow buttons until Fax Setup appears, and then press Press the arrow buttons until Fax Blocking appears, and then press Press the arrow buttons until Add appears, and then press... -
Page 26: Ordering Cartridges
Ordering cartridges Ordering print cartridges Lexmark 5600-6600 Series models (except Lexmark 5690 and Lexmark 6690) Item Part number Average cartridge standard page yield is up to Black cartridge Black cartridge High yield black cartridge 36XLA 36XL High yield black cartridge Page yield values available at www.lexmark.com/pageyields. -
Page 27: Troubleshooting
Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support. RESS POWER BUTTON To open the Lexmark Service Center, use one of these methods: Make sure the printer is on by pressing Method 1... -
Page 28: Removing And Reinstalling The Software
Follow the instructions on the computer screen to install the software. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest When the installation is completed, enable the security software again. -
Page 29: Fax Troubleshooting
Fax troubleshooting ERIFY DIAL TONE • Place a test call to the telephone number to which you want to send a fax to make sure that it is Cannot send or receive a fax working correctly. • If the telephone line is being used by another device, wait until the other device is finished before These are possible solutions. -
Page 30: Can Send But Not Receive Faxes
Can send but not receive faxes Can receive but not send faxes These are possible causes and solutions. Try one or more of the following: These are possible solutions. Try one or more of the following: OAD PAPER HECK MODE SELECTION Load paper to print any faxes that have been stored in the printer. -
Page 31: Printer Receives A Blank Fax
ECREASE THE TRANSMISSION SPEED Press the arrow buttons until Dialing and Sending appears, and then press Press the arrow buttons until Dial Method appears, and then press From the printer control panel, press Press the arrow buttons until Behind PBX appears, and then press to save the setting. -
Page 32: Remote Fax Error
• This solution will reduce the speed for future faxes until you reset the transmission speed. OWER THE SCAN RESOLUTION Phone Line Busy From the printer control panel, press Press until Quality appears. These are possible causes and solutions. Try one or more of the following: Press the arrow buttons until a lower quality appears, and then press HANGE REDIAL SETTINGS The printer automatically redials three times at two-minute intervals. -
Page 33: No Answer
• If the telephone line is being used by another device, wait until the other device is finished before HECK PHONE LINE sending the fax. If the telephone line is being used by another device, wait until the other device is finished before sending the fax. -
Page 34: Notices
For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to the Internet, you can contact Lexmark by mail: Lexmark International, Inc. Bldg 004-2/CSC 740 New Circle Road NW Lexington, KY 40550 ©...