Dell Diagnostics Main Menu - Dell Dimension DMC Owner's Manual

Dell desktop computer owner's manual
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Dell Diagnostics Main Menu

After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the
1
option you want.
NOTE:
The Service Tag for your computer is located at the top of each test screen.
Option
Express
Test
Extended
Test
Custom
Test
Symptom
Tree
If a problem is encountered during a test, a message displaying the error code and a
2
description of the problem appear. Write down the error code and problem description and
follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell (see page 90).
If you run a test from the Custom Test or Symptom Tree option, click the applicable tab
3
described in the following table for more information.
Tab
Results
Errors
Help
Configuration
Parameters
Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and
4
restart the computer, close the Main Menu screen.
44
Advanced Troubleshooting
Function
Performs a quick test of devices. This test typically takes 10 to 20 minutes and
requires no interaction on your part. Run Express Test first to increase the
possibility of tracing the problem quickly.
Performs a thorough check of devices. This test typically takes an hour or more and
requires you to answer questions periodically.
Tests a specific device. You can customize the tests you want to run.
Lists the most common symptoms encountered and allows you to select a test
based on the symptom of the problem you are having.
Function
Displays the results of the test and any error conditions encountered.
Displays error conditions encountered, error codes, and problem description.
Describes the test and may indicate requirements for running the test.
Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains your configuration information for all devices from
system setup, memory, and various internal tests and displays it in the device list
in the left pane of the screen. The device list may not display the names of all the
components installed on your computer or all devices attached to your computer.
Allows you to customize the test by changing the test settings.

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