Dell Diagnostics; Starting The Dell Diagnostics - Dell Dimension DMC Owner's Manual

Light Pattern
A B C D
= yellow
= green
= off

Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Solving Problems" (see
page 19) and run the Dell Diagnostics before you contact Dell for technical assistance. Running
the Dell Diagnostics may help you resolve the problem without contacting Dell. If you do contact
Dell, the test results can provide important information for Dell's service and support personnel.
The Dell Diagnostics allows you to:
• Perform express, extended, or custom tests on one or all devices
• Select tests based on a symptom of the problem you are having
• Choose how many times a test is run
• Display test results
• Suspend testing if an error is detected
• Access online help information that describes the tests and devices
• Receive status messages that tell you whether tests completed successfully
• Receive error messages if problems are detected

Starting the Dell Diagnostics

NOTICE:
Only use the Dell Diagnostics to test your Dell™ computer. Using this program with other
computers can result in error messages.
Shut down and restart the computer.
1
When the DELL™ logo appears, press <F12> immediately.
2
If you wait too long and the Microsoft
3
see the Windows desktop. Then shut down your computer through the Start menu and try
again.
When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.
4
When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 44).
5
Problem Description
The computer is in a normal operating
condition after POST.
®
Windows
Suggested Resolution
None.
®
logo appears, continue to wait until you
Advanced Troubleshooting
43