A Program Stops Responding; A Program Crashes Repeatedly; A Program Is Designed For An Earlier Microsoft ® Windows ® Operating System; A Solid Blue Screen Appears - Dell Dimension DMC Owner's Manual

Dell desktop computer owner's manual
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A program stops responding

E
ND THE PROGRAM
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click Applications.
3
Click the program that is no longer responding.
4
Click End Task.

A program crashes repeatedly

NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
C
HECK THE SOFTWARE DOCUMENTATION
information that may help you solve the problem. Ensure that you properly installed and
configured the program. If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Microsoft
R
UN THE
P
ROGRAM
C
OMPATIBILITY
Windows XP provides a Program Compatibility Wizard that configures a program so it runs in an
environment similar to non-Windows XP operating system environments.
1
Click the Start button, point to All Programs
Wizard.
2
In the welcome screen, click Next.
3
Follow the instructions on the screen.

A solid blue screen appears

T
URN THE COMPUTER OFF
— If the computer does not respond to a keystroke or a proper shutdown,
press the power button for at least 8 to 10 seconds until the computer turns off. Press the power
button again to restart the computer. The chkdsk program automatically runs during the start-up
process. Follow the instructions on the screen.

Other software problems

C
H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E
M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N
— Many software manufacturers maintain websites with
®
Windows
W
IZARD
Accessories, and then click Program Compatibility
®
operating system
Solving Problems
27

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