Other Technical Problems; General Hardware Problems - Dell Dimension DMC Owner's Manual

ACK UP YOUR FILES IMMEDIATELY
B
the drive's documentation for instructions.
NSURE THAT YOU HAVE NOT MADE AN ERROR WHILE ENTERING DATA
E
ensure that the values or characters you are entering are valid.
HECK FOR VIRUSES
C
R ESTART THE COMPUTER
your computer through the Start menu instead of by pressing the power button. Otherwise, you
may lose data.
C HECK FOR COMPATIBILITY
• Ensure that the program is compatible with the operating system installed on your computer and
that your computer meets the minimum hardware requirements needed to run the software. See
the software documentation for information.
• If necessary, uninstall and then reinstall the program.
NSURE THAT YOU PROPERLY INSTALLED AND CONFIGURED THE PROGRAM
E
for information. If necessary, uninstall and then reinstall the program.

Other technical problems

O TO THE
G D
and troubleshooting questions.The support website offers several different tools to help you, such
as Dell Forum—a chat room where you can communicate with other Dell customers about their
computers and gain access to technical support through e-mail. See "Dell Technical Support Policy
(U.S. Only)" on page 88 for a description of the hardware and software support provided by Dell.
ALL ELL — If you cannot solve your problem using the Dell Support website or e-mail service, call
C D
Dell for technical assistance (see page 90). See "Dell Technical Support Policy (U.S. Only)" on
page 88 for a description of the hardware and software support provided by Dell.

General hardware problems

If your computer exhibits one or more of the following symptoms, a device conflict may exist:
• Your computer locks up, particularly while using a specific device.
• A recently added device does not work.
• A sound card emits noise or demonstrates other problems.
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Solving Problems
— If your computer has a CD-RW drive or a zip drive installed, see
— Use a virus-scanning program to check the hard drive, floppy disks, or CDs.
— Save and close any open files, exit any open programs, and then shut down
—
ELL UPPORT WEBSITE — Go to support.dell.com for help with general usage, installation,
S
— See the program documentation to
— See the software documentation