Drive Problems - Dell XPS 140M Owner's Manual

Tab
Configuration
Parameters
4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and
Utilities CD, remove the CD.
5 When the tests are complete, close the test screen to return to the Main Menu screen. To exit
the Dell Diagnostics and restart the computer, close the Main Menu screen.

Drive Problems

CAUTION:
Product Information Guide
E
N S U R E T H A T
click My Computer. If the floppy, CD, or DVD drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows
from recognizing the drive.
T
E S T T H E D R I V E
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is
defective.
• Insert a bootable floppy disk and restart the computer.
C
L E A N T H E D R I V E O R D I S K
E
N S U R E T H A T T H E
C
H E C K T H E C A B L E C O N N E C T I O N S
C
H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S
Incompatibilities" on page 99.
R D
U N T H E E L L
80
Solving Problems
Function
Displays your hardware configuration for the selected
device.
The Dell Diagnostics obtains configuration information
for all devices from the system setup program, memory,
and various internal tests, and it displays the information
in the device list in the left pane of the screen. The
device list may not display the names of all the
components installed on your computer or all devices
attached to your computer.
Allows you to customize the test by changing the test
settings.
Before you begin any of the procedures in this section, follow the safety instructions in the
.
® ®
M W
I C R O S O F T I N D O W S
—
See "Cleaning Your Computer" on page 141.
—
CD
I S S N A P P E D O N T O T H E S P I N D L E
See "Dell Diagnostics" on page 77.
D —
I A G N O S T I C S
—
R E C O G N I Z E S T H E D R I V E
(See "Resolving Software and Hardware
—
Click the Start button and