Solving Problems
Dell™ Latitude™ X1 User's Guide
Drive Problems
E-Mail, Modem, and Internet Problems
Error Messages
IEEE 1394 Device Problems
Keyboard Problems
Lockups and Software Problems
Memory Problems
Network Problems
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Fill out the
Diagnostics Checklist
Ensure that Microsoft® Windows
not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
Test the drive —
Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
l
Insert a bootable floppy disk and restart the computer.
l
Clean the drive or disk —
Ensure that the CD is snapped onto the spindle
Check the cable connections
Check for hardware incompatibilities
Run the Dell Diagnostics —
CD and DVD drive problems
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
Problems writing to a CD/DVD-RW drive
Close other programs —
occurs. Try closing all programs before you write to the CD/DVD-RW.
Turn off Standby mode in Windows before writing to a CD/DVD-RW disc —
in the Windows Help and Support Center for information on
Change the write speed to a slower rate —
Hard drive problems
Downloaded from LpManual.com Manuals
CompactFlash Card Problems
Power Problems
Printer Problems
Scanner Problems
Sound and Speaker Problems
Touch Pad or Mouse Problems
Video and Display Problems
as you complete these checks.
®
recognizes the drive —
Click the Start button and click My Computer. If the floppy, CD, or DVD drive, is
See
"Cleaning Your
Computer."
See
"Using the Dell
Diagnostics."
The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error
power management
See the help files for your CD or DVD creation software.
See
"Power
Management" or search for the keyword standby
modes.