Touch Pad or Mouse Problems
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H E C K T H E T O U C H P A D S E T T I N G S
1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2 Click Mouse.
3 Try adjusting the settings.
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H E C K T H E M O U S E C A B L E
damage, and firmly reconnect the cable.
If you are using a mouse extension cable, disconnect it and connect the mouse directly to the
computer.
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O V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E
1 Shut down the computer.
2 Disconnect the mouse.
3 Turn on the computer.
4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and
open it.
If the touch pad operates correctly, the mouse may be defective.
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E I N S T A L L T H E T O U C H P A D D R I V E R
Video and Display Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
If the display is blank
NOTE:
If you are using a program that requires a higher resolution than your computer supports, it is
recommended that you attach an external monitor to your computer.
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—
H E C K T H E B A T T E R Y
be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the
computer.
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E S T T H E E L E C T R I C A L O U T L E T
another device, such as a lamp.
C
AC
H E C K T H E
A D A P T E R
ensure that the light is on.
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O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T
power strips, and the extension cable to verify that the computer turns on.
A
D J U S T T H E P O W E R P R O P E R T I E S
Support Center. To access the Help and Support Center, see page 13.
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Shut down the computer. Disconnect the mouse cable, check it for
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See "Reinstalling Drivers and Utilities" on page 97.
—
.
If you are using a battery to power your computer, the battery charge may
Ensure that the electrical outlet is working by testing it with
—
Check the AC adapter cable connections. If the AC adapter has a light,
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Search for the keyword standby in the Windows Help and
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,
C H E C K T H E T O U C H P A D
Bypass power protection devices,
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Solving Problems
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