Table of Contents
Advertisement
T
ROUBLESHOOTING
Solutions for Common Problems
Basic Troubleshooting
Network problems are often caused by cabling errors, conflicts
with other devices installed in the same computer, or software that
has been configured incorrectly. If you encounter a problem, use
the checklists and guidelines in this section to try and identify the
problem before contacting SMC Technical Support.
Network Card Installation Problems
If your computer cannot find the EZ Card or the network driver
does not install correctly, check the following items.
•
Make sure the card is securely seated in the PCI slot. Check for
any hardware problems, such as physical damage to the card's
edge connector.
•
Try the card in another PCI busmaster slot. If all fails, test with
another EZ Card that is known to operate correctly.
•
Check for resource conflict in the PCI configuration. Refer to
the section "PCI Compatibility" in this chapter.
•
If there are other network cards in the computer, they may be
causing conflict. Remove all other cards from the computer and
test the EZ Card separately.
•
Check for a defective computer or PCI bus by trying the
network card in another computer that is known to operate
correctly.
•
Make sure your computer is using the latest BIOS available.
28
Advertisement
Table of Contents
Troubleshooting
