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Check the following troubleshooting items before contacting SMC
Technical Support.
Adapter Installation Problems
If your computer cannot find the EZ Connect Wireless CardBus
Adapter or the network driver does not install correctly, check the
following:
•
Make sure the adapter is securely seated in the CardBus slot.
When you insert the wireless adapter into the notebook's slot,
a click should be heard if the adapter is properly inserted.
Check for any hardware problems, such as physical damage to
the card's connector.
•
Try the card in another CardBus slot. If this also fails, test your
computer with another SMC2735W wireless card that is known
to operate correctly.
•
When operating under Windows NT, make sure a CardBus
adapter and socket services driver is installed in your computer.
Also check for resource conflicts using the Windows NT
Diagnostics utility.
•
Make sure your computer is using the latest BIOS.
•
If there are other network adapters in the computer, they may
be causing conflict, remove all other adapters from the
computer and test the wireless adapter separately.
•
Check for a defective computer or CardBus slot by trying the
adapter in another computer that is known to operate correctly.
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