Troubleshooting - VDO MS 3100 Owner's Manual

TROUBLESHOOTING

There may be times when you suspect that your navigation system is not functioning
as you expect it to. Before calling for service please read the operating instructions
and check the following list. You may find that an apparent malfunction can easily be
rectified.
Symptoms
System does not start. Nothing on
the display.
After some time of normal
operation, the system switches off.
System does not react on key
presses when the remote control is
not in its holder.
System reacts very slowly to data
entries or calculates very slowly.
Only "Stand-by" can be selected in
the main control menu after
switching on the ignition.
"Guidance" option can not be
selected from the main control
menu.
Number of received satellites in info
screen "i3 System info" is zero.
Guidance advice not audible.
Display shows "Please insert CD" or
"Please insert correct CD"
Map CD is ejected unintentionally
without pressing the W key.
Not possible to store address in the
address book.
Guidance is not precise.
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Possible cause / Remedy
Switch on the ignition.
Ignition is already switched on:
System is in stand-by mode.
Press one of the keys on the remote control.
Monitor connector is not locked correctly.
Slide the monitor onto the support (connector) until it clicks into
position correctly.
At extreme high or low temperatures the built-in protection circuit
switches off the system automatically.
Operation of the system is resumed as soon as the temperature
returns to a normal level.
Batteries are empty.
Replace the batteries,
or
put the remote control into the holder.
You are in a very densely digitized area. The navigation system has
to read a large amount of data from the CD-ROM.
Wait a few seconds until the system has initialized (options
appear in highlighted letters).
Make sure that you entered a destination address.
Make sure the GPS aerial is not covered by any objects.
Drive outdoors, if you are in a garage, a car park or a tunnel.
Make sure that the volume is not set to minimum.
Make sure that the voice messages are activated in the "System
settings – Volume" menu ("¦: On" ).
Make sure that an appropriate CD is inserted with the printed
side facing up in the navigation computer.
The CD might be dirty.
Try to clean the CD with a special CD cleaning fluid.
Address book is full.
Delete one or more entries no longer required.
Inaccuracy of a max. of 30 m is possible.
If you frequently discover greater inaccuracy, contact an
authorized service centre.
The navigation system indicates the distance to the next turn as the
distance to the centre of the junction (especially for extensive
junctions or crossroads).