Table 31-1 Troubleshooting The Start-Up Of Your Zywall; Problems Starting Up The Zywall - ZyXEL Communications ZYWALL 10W User Manual

This chapter covers potential problems and possible remedies. After each problem description,
some instructions are provided to help you to diagnose and to solve the problem. Please see our

31.1 Problems Starting Up the ZyWALL

Table 31-1 Troubleshooting the Start-Up of your ZyWALL

PROBLEM
None of the Make sure that you have the power cord connected to the ZyWALL and plugged in.
LEDs turn on
Replace the fuse if it is burnt out.
when you turn
on the
If the error persists, you may have a hardware problem. In this case, you should contact
ZyWALL.
your vendor.
Cannot 1. Check to see if the ZyWALL is connected to your computer's console port.
access the
2. Check to see if the
ZyWALL via
communications program is
the console
configured correctly. The
port.
communications software
should be configured as
follows:
Troubleshooting
ZyWALL 10~100 Series Internet Security Gateway
included disk for further information. DMZ applies to the ZyWALL 100.
CORRECTIVE ACTION
VT100 terminal emulation
9600 bps is the default speed on leaving the factory. Try
other speeds in case the speed has been changed.
No parity, 8 data bits, 1 stop bit, data flow set to none.
Chapter 31
Troubleshooting
31-1