Chapter 38 Troubleshooting; Problems Starting Up The Zyxel Device; Problems With The Lan; Table 133 Troubleshooting Starting Up Your Zyxel Device - ZyXEL Communications P-793H User Manual

This chapter covers potential problems and the corresponding remedies.

38.1 Problems Starting Up the ZyXEL Device

Table 133 Troubleshooting Starting Up Your ZyXEL Device

PROBLEM
None of the
LEDs turn on
when I turn on
the ZyXEL
Device.

38.2 Problems with the LAN

Table 134 Troubleshooting the LAN

PROBLEM
The LAN LEDs
do not turn on.
I cannot access
the ZyXEL
Device from the
LAN.

Chapter 38 Troubleshooting

CORRECTIVE ACTION
Make sure that the ZyXEL Device's power adaptor is connected to the ZyXEL Device
and plugged in to an appropriate power source. Make sure that the ZyXEL Device and
the power source are both turned on.
Turn the ZyXEL Device off and on.
If the error persists, you may have a hardware problem. In this case, you should
contact your vendor.
CORRECTIVE ACTION
Check your Ethernet cable connections (refer to the Quick Start Guide for details).
Check for faulty Ethernet cables.
Make sure your computer's Ethernet Card is working properly.
Make sure that the IP address and the subnet mask of the ZyXEL Device and your
computer(s) are on the same subnet.
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H A P T E R
Troubleshooting
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