Sip Is Deactivated - Cisco ASR1004 - ASR 1004 Modular Expansion Base Hardware Installation Manual

Troubleshooting the Hardware

SIP is Deactivated

Table 7-1
Table 7-1 Possible Problems and Solutions for a Deactivated SIP
SIP Is Deactivated
Possible Problem
SPA is not fully seated in the
SIP
SPA DSP is out of service
SPA is not supported on the
SIP
SPA is not at the minimum
hardware revision level
SPA is misconfigured
Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Hardware Installation Guide
7-2
describes the possible problems and solutions for a deactivated SIP.
Observations and Comments
Output of the show diag slot
command
SPA STATUS LED is off
Output of the show hw-module
subslot all oir command
indicates 'out of service' as
Operational state for a SPA-DSP.
SPA STATUS LED is off
Error message indicating the
SPA is not supported
Output of the show diag slot
command
SIP STATUS LED is off
Error message indicating the
SPA is not at the minimum
FPGA revision level
Output of the show hw-module
subslot fpd command
Output of the show diag slot
command
SPA STATUS LED is off
Chapter 7
Solutions
Follow this procedure:
1. Remove the SPA from the SIP.
Inspect the SIP and the SPA. Verify there are no bent
2.
pins or parts and that there is nothing lodged in the two
devices that could prevent a good connection.
3. Insert the SPA in the SIP by sliding the SPA all the way
into the SIP until the SPA is firmly seated in the SPA
interface connector. When fully seated in the SIP, the
SPA might be slightly behind the SIP faceplate.
Refer Table 7-3 for solutions and details regarding the
hardware-based out-of-service states.
Install a SPA supported on the SIP.
Follow the FPD upgrade process to update the FPGA.
For more information about performing FPD upgrades,
refer to the "Upgrading Field-Programmable Devices"
chapter in the Cisco ASR 1000 Series Aggregation Services
Routers SIP and SPA Software Configuration Guide.
Refer to the configuration section of the SPA installation
and configuration guide. Also, refer to the Cisco IOS
software configuration documentation listed in the
"Related Documentation" section on page
Troubleshooting the Installation
xiii.
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