Troubleshooting Chart - Sharp CD-CH1500 Operation Manual

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Troubleshooting Chart

Many potential "problems" can be resolved by the owner without calling a service tech-
nician.
If something is wrong with this product, check the following before calling your autho-
rized SHARP dealer or service center.
General
Symptom
The clock is not on time.
When a button is pressed, the unit
does not respond.
No sound is heard.
CD player
Symptom
Playback does not start.
Is the disc loaded upside-down?
Playback stops in the middle or is
Does the disc satisfy the standards?
not performed properly.
Is the disc distorted or scratched?
Playback sounds are skipped, or
Is the unit located near excessive vibrations?
stopped in the middle of a track.
Is the disc very dirty?
Has condensation formed inside the
unit?
Cassette deck
Symptom
Cannot record.
Cannot record tracks with proper
sound quality.
Cannot erase completely.
Sound skipping.
Cannot hear treble.
Sound fluctuation.
Cannot remove the tape.
Possible cause
Did a power failure occur?
Reset the clock. (Refer to page 15.)
Set this unit to the power stand-by
mode and then turn it back on.
If the unit still malfunctions, reset it.
(Refer to page 30.)
Is the volume level set to "0"?
Are the headphones connected?
Are the speaker wires disconnected?
Possible cause
Possible cause
Is the erase-protection tab removed?
Is it a normal tape?
(You cannot record on a metal or CrO
2
tape.)
Is there any slack? Is the tape stretched?
Are the capstan, pinch rollers, or heads
dirty?
If a power failure occurs during playback,
the heads remain engaged with the tape.
Do not open the compartment forcibly.
Wait until electricity resumes.
Tuner
Symptom
Radio makes unusual noise con-
secutively.
Remote control
Symptom
The remote control does not op-
erate.
Condensation
Sudden temperature changes, storage or op-
eration in an extremely humid environment may
cause condensation inside the cabinet (CD
pickup, tape heads, etc.) or on the transmitter
on the remote control.
Condensation can cause the unit to malfunction.
If this happens, leave the power on with no disc
(or cassette) in the unit until normal playback is
possible (about 1 hour). Wipe off any conden-
sation on the transmitter with a soft cloth before
operating the unit.
Possible cause
Is the unit placed near the TV or com-
puter?
Is the FM/AM loop antenna placed prop-
erly?
Move the AC power cord away from the
antenna if located near.
Possible cause
Is the AC power cord of the unit plugged
in?
Is the battery polarity correct?
Are the batteries dead?
Is the distance or angle incorrect?
Does the remote control sensor receive
strong light?
29

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