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Troubleshooting the printer
Multicolored spots
appear on prints.
Smudges, smears, and
fingerprints have caused
irregularly shaped and
colored areas to appear
on the print. (See image
1 at the end of this
guide.)
Printer initializes, but
does not enter the
READY state.
Edges of transparency
material curl on dense
prints.
Paper does not feed.
Printer does not respond
when you press buttons.
4-10
• Clean the printer and the surrounding
• Move the printer away from ventilation
Fingerprints or other
Handle media and ribbon carefully and as
oils have contaminated
described in Chapter 2 of this guide.
the paper or ribbon.
Use only KODAK EKTATHERM XLS
XTRALIFE color ribbon.
• Disconnect and reconnect the interface
• Restart the printer.
If the problem persists, service is required.
• Put prints in transparency sleeves.
• Try using the Printer Driver or Export
• Look at the paper. Remove sheets with
• Reduce the size of the stack of media in
• Make sure that the blue stiffener sheet is
You may have
pressed invalid
buttons.
area.
ducts or open doors.
cable.
Module's Mirror option, which will change
the way that ink is applied to the page.
irregularities.
the paper tray.
at the bottom of the paper tray.
1. Make sure the cover is closed.
2. Reinsert the paper tray.
3. Restart the printer.
4. Make sure the printer is in READY mode.
October 1997
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