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5
Removal and replacement procedures for
Customer Self-Repair parts
This chapter provides removal and replacement procedures for Customer Self-Repair parts.
NOTE:
The Customer Self-Repair program is not available in all locations. Installing a part that is not
supported by the Customer Self-Repair program can void your warranty. Check your warranty to
determine whether Customer Self-Repair is supported in your location.
Component replacement procedures
To remove and replace computer components, use these procedures.
NOTE:
Details about your computer, including model, serial number, product key, and length of
warranty, are on the service tag at the bottom of your computer.
NOTE:
HP continually improves and changes product parts. For complete and current information
about supported parts for your computer, go to https://partsurfer.hp.com/partsurfer/, select your
country or region, and then follow the on-screen instructions.
Make special note of each screw size and location during removal and replacement.
Preparation for disassembly
To remove and replace computer components, use these procedures:
See
Removal and replacement procedures preliminary requirements on page 33
procedures.
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
Bottom cover
To remove the bottom cover, use this procedure and illustration.
42
Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
for initial safety
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