Table of Contents
Advertisement
Service Functions User's Guide). To
determine the cause of the problem see
'VUC PIP Display Examples" on
page 3-30.
This ends the procedure.
VLlC-PIP13
The I/O processor sensed that a disk unit is not
operational.
1
Perform the following:
a. Look at the Data display characters for
Function 19 You can find these Data
display characters by either:
• Looking at the information for Func-
tion 19 on the Problem Summary
Form, which was filled out earlier.
• Selecting Function 19 and pressing
Enter on the control panel. The 8
characters of the system reference
code (SRC) are displayed.
b. Record these 8 characters for future
reference.
2
Perform the following:
a. Go to Chapter 2, "Unit Reference
Codes" on page 2-1.
b. Do not use the data recorded for Func-
tion 11-2 as the SRC to determine what
you should do for this problem.
Instead, use the data recorded for
Function 19
This ends the procedure.
VLlC-PIP14
An I/O processor indicated a device or I/O
processor error to the system.
The information obtained in this step should be
saved for use by your next level of support.
1
Look at the Data display characters for
Function 13 and Function 15 on the
Problem Summary Form.
3-28
AS/400
9401 Service Information
Function 13 of the SRC contains the
address of the I/O processor that reported
the error. The address is the 4 rightmost
characters of Function 13.
Function 15 of the SRC contains error infor-
mation for the failing device or I/O
processor. The 4 leftmost characters are
the device or feature identifier and the 4
rightmost characters are the unit reference
code.
2
Perform the following:
a. Select IPL type A, mode M (see
"Selecting IPL and Mode" on
page 5-2).
b. Select Function 03 (Start IPL).
c. Press Enter on the control panel to
perform an IPL to DST.
Does a display appear on the console (see
'VUC PIP Display Examples" on
page 3-30)?
Yes
No
~
Go to step 4 of this procedure.
3
Save the information you get in this step for
use by your next level of support.
Perform the following:
a. Copy the main storage dump to tape
(see "Copying Main Storage Dump to
Tape or Diskette" in the Service Func-
tions User's Guide).
b. Print the system error log for the mag-
netic storage subsystem.
c. Copy the I/O processor dump from disk
to tape or diskette. Use the instructions
for the dump to tape or diskette func-
tion (see "Copying the lOP Storage
Dump to Tape or Diskette" in the
Service Functions User's Guide).
Note: You need two tapes for these
dumps: one for the main storage dump
and one for the lOP dump.
d. After the dumps have been copied to
tape, continue the IPL to the AS/400
Main Menu.
4
Does the same reference code that sent
you to this procedure occur?
Advertisement
Chapters
Table of Contents
