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Step 1: Configure Settings on Test Network
1.
Connect the device to your test network and discover it using Designer.
2.
Initialize the device if necessary. Open the device and go to Settings > Network > 802.1X.
3.
Choose your EAP method from the menu.
4.
Enter any required credentials and load any necessary certificates.
5.
Press Save to save the 802.1X settings to the device.
6.
Enable 802.1X and select Reboot later.
Step 2: Connect to a Credentialed Network
1.
Connect your device to the credentialed network.
2.
Ensure that Designer is connected to the credentialed network.
3.
Go to Settings > Network > 802.1X and enable 802.1X. Reboot the device for the 802.1X settings to take effect.
4.
If the device doesn't appear in Designer after the reboot, reconnect to the test network and check all 802.1X settings for
the selected EAP method.
Turn Off or Clear 802.1X Settings
You can turn off 802.1X settings temporarily, or clear them from the device. Open the device and go to Settings > Network
> 802.1X
•
Disable: Click the 802.1X switch to turn off 802.1X settings. Click the switch again to enable 802.1X.
•
Clear: Click Clear 802.1X settings to remove 802.1X settings from the device.
Note: Resetting to factory default clears all 802.1X settings.
Change 802.1X Settings
You may need to change a device's 802.1X settings if the enterprise's 802.1X settings are changing. The best way to do this is
to change the 802.1X settings on the devices, and then make changes to the authentication server.
To change device settings:
1.
While still connected to the credentialed network, find the device in Designer and go to Settings > Network >
802.1X.
2.
Make changes and click Save.
3.
Make any changes to the authentication server.
4.
Reboot your devices. The devices should connect to the credentialed network with the updated 802.1X settings.
Troubleshooting 802.1X Setup Issues
If the device doesn't appear in Designer on the credentialed network, there's a problem with the device's 802.1X settings. To
troubleshoot, take the device off the credentialed network and connect it to the test network. You can make any necessary
changes to the 802.1X settings, and then reconnect to the credentialed network.
If you attempt to enable 802.1X on a device, but the authentication fails, you will see this notification:
If this occurs, check with your system administrator.
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Table of Contents
Troubleshooting
