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Cooktop
PROBLEM
Some pans make
crackling or clicking
noises.
The cooktop makes
a low humming noise
when used on a high
heat setting (especially
PowerBoost).
Fan noise coming from
the cooktop.
The heat setting will not
increase. The display
flashes and the cooktop
beeps when I try to
increase the heat.
Pans do not become hot
and
appears in the
display.
P
flashes in the display
when you are trying to set
PowerBoost.
The cooktop or a cooking
zone has turned itself off
unexpectedly, a tone
sounds and an error code
is displayed (typically Er
following by two digits).
72
TROUBLESHOOTING
POSSIBLE CAUSES
This may be caused by the
construction of your
cookware (layers of different
metals vibrating differently).
This is caused by the
technology of induction
cooking.
A cooling fan built into
your cooktop has come on
to prevent the electronics
from overheating. It may
continue to run even after
you've turned the cooktop
off.
Other cooking zones are
in use and cooktop is at
maximum power.
The cooktop cannot detect
the pan because it is not
suitable for induction
cooking.
The cooktop cannot detect
the pan because it is too
small for the cooking zone or
not properly centred on it.
PowerBoost is temporarily
unavailable because the
cooktop needs to protect
itself from overheating.
Technical fault.
WHAT TO DO
This is normal for induction
cookware and does not
indicate a fault.
This is normal, but the
noise should quieten down
or disappear completely
when you decrease the
heat setting.
This is normal and needs
no action. Do not switch
the power to the cooktop
off at the wall while the
fan is running.
Reduce the heat setting
for other cooking zones.
See section 'Using multiple
cooking zones.'
Use cookware suitable for
induction cooking. See
section 'Choosing the right
cookware'.
Centre the pan and make
sure that its base matches
the size of the cooking
zone.
Allow the cooktop to cool
down.
Please note down the error
letters and numbers,
switch the power to the
cooktop off at the wall, and
contact your Authorised
Service Centre or Customer
Care with the error code
information.
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