Dell Inspiron 14 5440 Owner's Manual
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Dell Inspiron 14 5440 Owner's Manual

Dell Inspiron 14 5440 Owner's Manual

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Inspiron 14 5440
Owner's Manual
Regulatory Model: P185G
Regulatory Type: P185G001/P185G002
January 2024
Rev. A00

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Summary of Contents for Dell Inspiron 14 5440

  • Page 1 Inspiron 14 5440 Owner's Manual Regulatory Model: P185G Regulatory Type: P185G001/P185G002 January 2024 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2021-2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Views of Inspiron 14 5440..................... 7 Right......................................7 Left......................................7 Top......................................9 Front......................................10 Bottom....................................11 Service Tag...................................11 Battery charge and status light .............................12 Chapter 2: Set up your Inspiron 14 5440..................13 Chapter 3: Specifications of Inspiron 14 5440................15 Dimensions and weight..............................
  • Page 4 After working inside your computer........................30 BitLocker..................................30 Recommended tools................................. 30 Screw list....................................31 Major components of Inspiron 14 5440........................33 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........36 Base cover..................................36 Removing the base cover for computers shipped with a plastic chassis............36 Installing the base cover for computers shipped with a plastic chassis............
  • Page 5 Installing the heat sink for computers shipped with an aluminum chassis - Discrete.........73 Power-adapter port................................74 Removing the power-adapter port for computers shipped with a plastic chassis........74 Installing the power-adapter port for computers shipped with a plastic chassis........75 Removing the power-adapter port for computers shipped with an aluminum chassis......
  • Page 6 Clearing BIOS (System Setup) and System passwords..................158 Chapter 9: Troubleshooting....................... 159 Handling swollen rechargeable Li-ion batteries......................159 Locate the Service Tag or Express Service Code of your Dell computer ............159 Dell SupportAssist Pre-boot System Performance Check diagnostics.............. 160 Running the SupportAssist Pre-Boot System Performance Check.............. 160 Built-in self-test (BIST)..............................

  • Page 7: Chapter 1: Views Of Inspiron 14 5440

    Views of Inspiron 14 5440 Right Figure 1. Right view 1. SD-card slot Reads from and writes to the SD card. The computer supports the following card types: ● Secure Digital (SD) ● Secure Digital High Capacity (SDHC) ● Secure Digital Extended Capacity (SDXC 2.
  • Page 8 5. USB 3.2 Gen 1 (5 Gbps) Type-C port Data only Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps. NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device. Views of Inspiron 14 5440...

  • Page 9: Top

    NOTE: Configure the fingerprint reader to register your fingerprint and enable access. 3. Touchpad Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click. Views of Inspiron 14 5440...

  • Page 10: Front

    Turns on when the camera is in use. 5. Right microphone Provides digital sound input for audio recording and voice calls. NOTE: Computers that are shipped with plastic chassis have only one microphone. 6. Display Displays the data, videos, and photos. Views of Inspiron 14 5440...

  • Page 11: Bottom

    Base Resource at www.dell.com/support. 4. Left speaker Provide audio output. Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Views of Inspiron 14 5440...

  • Page 12: Battery Charge And Status Light

    Figure 7. Service Tag location Battery charge and status light The following table lists the battery charge and status light behavior of your Inspiron 14 5440. Table 1. Battery charge and status light behavior  Power Source LED Behavior System Power State...

  • Page 13: Chapter 2: Set Up Your Inspiron 14 5440

    Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, search in the Knowledge Base Resource at www.dell.com/support. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell Technologies recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
  • Page 14 This software delivers intelligent features that automatically fine-tune your computer for the best possible audio, power, and performance. Get the most out of your Dell device with intelligent, personalized technology from MyDell. Following are the key features of MyDell: ●...

  • Page 15: Chapter 3: Specifications Of Inspiron 14 5440

    The weight of your computer depends on the configuration that is ordered and manufacturing variability. Processor The following table lists the details of the processors that are supported for your Inspiron 14 5440. Table 5. Processor  Description Option one Option two...

  • Page 16: Chipset

    10 MB Integrated graphics Intel Graphics Intel Graphics Intel Graphics Intel Graphics Chipset The following table lists the details of the chipset that is supported for your Inspiron 14 5440. Table 6. Chipset  Description Values Chipset Integrated in the processor Processor ●...

  • Page 17: Memory

    ● Windows 11 Pro ● Windows 11 Pro National Academic ● Ubuntu Linux 22.04 LTS, 64-bit Memory The following table lists the memory specifications of your Inspiron 14 5440. Table 7. Memory specifications  Description Values Memory slots Two-SODIMM slots Memory type...

  • Page 18: Internal Slots

    M.2 cards, search in the Knowledge Base Resource at www.dell.com/support. Wireless module The following table lists the Wireless Local Area Network (WLAN) modules that are supported on your Inspiron 14 5440. Table 10. Wireless module specifications  Description Option one...

  • Page 19: Audio

    Your for example Inspiron 14 5440 supports the following storage configuration: ● One M.2 2230 solid-state drive The primary drive of your, Inspiron 14 5440 varies with the storage configuration. For computers with a M.2 drive, the M.2 drive is the primary drive Table 12.

  • Page 20: Keyboard

    The maximum capacity supported by the media-card reader varies depending on the standard of the media card that is installed on your computer. Keyboard The following table lists the keyboard specifications of your Inspiron 14 5440. Table 14. Keyboard specifications  Description...

  • Page 21: Camera

    For example, if you press 2, 2 is displayed; if you press Shift and 2, @ is displayed. Camera The following table lists the camera specifications of your Inspiron 14 5440. Table 16. Camera specifications  Description...

  • Page 22: Touchpad

    For more information about touchpad gestures available on Windows, see the Microsoft Knowledge Base article at support.microsoft.com. Power adapter The following table lists the power adapter specifications of your Inspiron 14 5440. Table 18. Power adapter specifications  Description Values Type 65 W AC adapter, 4.5 mm barrel...

  • Page 23: Display

    If your battery charge is completely depleted, connect the power adapter, turn on your computer, and then restart your computer to reduce the power consumption. Display The following table lists the display specifications of your Inspiron 14 5440. Table 20. Display specifications  Description...

  • Page 24: Fingerprint Reader

    3.20 W 4.40 W Anti-glare vs glossy finish Anti-glare Anti-glare Fingerprint reader The following table lists the fingerprint-reader specifications of your Inspiron 14 5440. NOTE: The fingerprint reader is on the power button. Table 21. Fingerprint reader specifications  Description Values...

  • Page 25: Gpu-Integrated

    13th Generation Intel Core i5 processor Intel Iris Xe Graphics Shared system memory Intel Core 5/7 processors GPU—Discrete The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your Inspiron 14 5440. Table 23. GPU—Discrete  Controller Memory size Memory type...

  • Page 26: Dell Support Policy

    ComfortView mode can be enabled and configured using the Dell CinemaColor application. ComfortView mode complies with TÜV Rheinland's requirement for low blue light displays. Low blue light: Dell ComfortView software technology reduces harmful blue light emissions to make extended screen time easy on your eyes.

  • Page 27: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 28: Safety Precautions

    Ensure that your computer is shut down and the AC adapter is disconnected. a. Hold the <B> key on the keyboard and press the power button for 3 seconds or until the Dell logo appears on the screen. b. Press any key to continue.

  • Page 29: Esd Field Service Kit

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. Two recognized types of ESD damage are catastrophic and intermittent failures.

  • Page 30: Transporting Sensitive Components

    It is recommended to use the traditional wired ESD grounding wrist strap and protective anti-static mat always when servicing Dell products. In addition, it is critical to keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.

  • Page 31: Screw List

    Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, and the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.
  • Page 32 Table 26. Screw list (continued) Component Screw type Quantity Screw image I/O board M2.5x4 M2x3 Wireless-card bracket M2x3 Solid-state drive M2x3 M2x1.8 Power-adapter port for M2.5x4 computers that are shipped with a plastic chassis Power-adapter port for M2.5x4.5 computers that are shipped with an aluminum chassis Heat sink for computers that Captive...

  • Page 33: Major Components Of Inspiron 14 5440

    Major components of Inspiron 14 5440 The following image shows the major components of Inspiron 14 5440. Figure 9. Major components for computers that are shipped with a plastic chassis 1. Base cover 2. Battery 3. Heat sink 4. Memory 5.
  • Page 34 8. Palm-rest and keyboard assembly 9. Display assembly 10. Power button 11. I/O board 12. Fan 13. Solid-state drive 14. Wireless card 15. Power adapter port Figure 10. Major components for computers that are shipped with an aluminum chassis 1. Base cover 2.
  • Page 35 15. Power adapter port NOTE: Dell provides a list of components and their part numbers for the original computer configuration purchased. These parts are available according to warranty coverage purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 36: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Base cover Removing the base cover for computers shipped with a plastic chassis...
  • Page 37 Figure 11. Removing the base cover Removing and installing Customer Replaceable Units (CRUs)

  • Page 38: Installing The Base Cover For Computers Shipped With A Plastic Chassis

    Figure 12. Removing the base cover Steps 1. Remove the six screws (M2x4) that secure the base cover to the palm-rest and keyboard assembly. 2. Loosen the two captive screws that secure the base cover to the palm-rest and keyboard assembly. NOTE: Upon loosening the captive screws, the base cover opens up creating a gap between the base cover and the palm-rest assembly at the hinges.
  • Page 39 Figure 13. Installing base cover Removing and installing Customer Replaceable Units (CRUs)

  • Page 40: Removing The Base Cover For Computers Shipped With An Aluminum Chassis

    Figure 14. Installing the base cover Steps 1. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly. 2. Snap the base cover into place. 3. Tighten the two captive screws that secure the base cover to the palm-rest and keyboard assembly. 4.
  • Page 41 Figure 15. Removing the base cover Removing and installing Customer Replaceable Units (CRUs)

  • Page 42: Installing The Base Cover For Computers Shipped With An Aluminum Chassis

    Figure 16. Removing the base cover Figure 17. Disconnect the battery cable Steps 1. Loosen the two captive screws that secure the base cover to the palm-rest and keyboard assembly. NOTE: Upon loosening the captive screws, the base cover opens up creating a gap between the base cover and the palm-rest assembly at the hinges.
  • Page 43 Figure 18. Installing the base cover Removing and installing Customer Replaceable Units (CRUs)

  • Page 44: Memory Module

    Figure 19. Installing the base cover Steps 1. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly. 2. Snap the base cover into place. 3. Tighten the two captive screws that secure the base cover to the palm-rest and keyboard assembly. 4.

  • Page 45: Installing The Memory Module For Computers Shipped With A Plastic Chassis

    Figure 20. Removing the memory module Steps 1. Carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops-up. 2. Remove the memory module from the memory-module slot on the system board. Installing the memory module for computers shipped with a plastic chassis Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 46: Removing The Memory Module For Computers Shipped With An Aluminum Chassis

    Figure 21. Installing the memory module Steps 1. Align the notch on the memory module with the tab on the memory-module slot on the system board. 2. Slide the memory module into the memory-module slot on the system board. 3. Press down on the memory module till the securing clips click, locking the memory module in place. Next steps 1.

  • Page 47: Installing The Memory Module For Computers Shipped With An Aluminum Chassis

    Figure 22. Removing the memory module Steps 1. Lift the Mylar to access the memory module. 2. Carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops-up. 3. Remove the memory module from the memory-module slot on the system board. Installing the memory module for computers shipped with an aluminum chassis Prerequisites...
  • Page 48 Figure 23. Installing the memory module Steps 1. Lift the Mylar to access the memory-module slot. 2. Align the notch on the memory module with the tab on the memory-module slot on the system board. 3. Slide the memory module into the memory-module slot on the system board. 4.

  • Page 49: Solid-State Drive

    Solid-state drive Removing the M.2 2230 solid-state drive for computers shipped with a plastic chassis Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information, see step 6 in, Before working inside your computer.

  • Page 50: Installing The M.2 2230 Solid-State Drive For Computers Shipped With A Plastic Chassis

    Installing the M.2 2230 solid-state drive for computers shipped with a plastic chassis Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task NOTE: The support card configuration on the M.2 card slot is: ●...

  • Page 51: Removing The M.2 2230 Solid-State Drive For Computers Shipped With An Aluminum Chassis

    Removing the M.2 2230 solid-state drive for computers shipped with an aluminum chassis Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information, see step 6 in, Before working inside your computer.

  • Page 52: Wireless Card

    About this task NOTE: The support card configuration on the M.2 card slot is: ● M.2 2230 solid-state drive + M.2 2230 solid-state drive mounting bracket The following image indicates the location of the M.2 2230 solid-state drive and provides a visual representation of the installation procedure.
  • Page 53 NOTE: Ensure that your computer is in Service Mode. For more information, see step 6 in, Before working inside your computer. 2. Remove the base cover for computers shipped with a plastic chassis. About this task The following image indicates the location of the wireless card and provides a visual representation of the removal procedure. Figure 28.

  • Page 54: Installing The Wireless Card For Computers Shipped With A Plastic Chassis

    Installing the wireless card for computers shipped with a plastic chassis Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the wireless card and provides a visual representation of the installation procedure. Figure 29.

  • Page 55: Removing The Wireless Card For Computers Shipped With An Aluminum Chassis

    Table 27. Antenna-cable color scheme  Connectors on the Antenna-cable color Silkscreen marking wireless card △ (white triangle) Main White MAIN Auxiliary Black ▲ (black triangle) 2. Align the notch on the wireless card with the tab on the M.2 wireless-card slot on the system board. 3.

  • Page 56: Installing The Wireless Card For Computers Shipped With An Aluminum Chassis

    Figure 30. Removing the wireless card Steps 1. Remove the screw (M2x3) that secures the wireless-card bracket to the wireless card and system board. 2. Lift the wireless-card bracket off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4.
  • Page 57 Figure 31. Installing the wireless card Steps 1. Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card that is supported by your computer. Table 28. Antenna-cable color scheme  Connectors on the Antenna-cable color Silkscreen marking wireless card...

  • Page 58: System Fan

    System fan Removing the system fan for computers shipped with a plastic chassis Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information, see step 6 in, Before working inside your computer.

  • Page 59: Removing The System Fan For Computers Shipped With An Aluminum Chassis

    About this task The following image indicates the location of the system fan and provides a visual representation of the installation procedure. Figure 33. Installing the fan Steps 1. Place the fan on the palm-rest and keyboard assembly. 2. Align the screw holes on the fan with the screw holes on the palm-rest and keyboard assembly. 3.

  • Page 60: Installing The System Fan For Computers Shipped With An Aluminum Chassis

    Figure 34. Removing the fan Steps 1. Disconnect the fan cable (FN1) from the system board. 2. Remove the two screws (M2x4) that secure the fan to the palm-rest and keyboard assembly. 3. Lift the fan off the palm-rest and keyboard assembly. Installing the system fan for computers shipped with an aluminum chassis Prerequisites...
  • Page 61 Figure 35. Installing the fan Steps 1. Place the system fan on the palm-rest and keyboard assembly. 2. Align the screw holes on the system fan with the screw holes on the palm-rest and keyboard assembly. 3. Replace the two screws (M2x4) that secure the fan to the palm-rest and keyboard assembly. 4.

  • Page 62: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a rechargeable Li-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 63: Installing The 41 W Battery For Computers Shipped With A Plastic Chassis

    Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, Before working inside your computer. 2. Remove the base cover for computers shipped with a plastic chassis.

  • Page 64: Removing The 54 W Battery For Computers Shipped With A Plastic Chassis

    Steps 1. Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. 2. Replace the three screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3. Connect the battery cable to the connector (BATT1) on the system board. 4.

  • Page 65: Installing The 54 W Battery For Computers Shipped With A Plastic Chassis

    Figure 38. Removing the battery Steps 1. Peel the tape that secures the battery cable to the system board and disconnect the battery cable from the connector (BATT1) on the system board. 2. Remove the five screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3.

  • Page 66: Removing The 54 W Battery For Computers Shipped With An Aluminum Chassis

    Steps 1. Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. 2. Replace the five screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3. Connect the battery cable to the connector (BATT1) on the system board and adhere the tape that secures the battery cable to the battery.

  • Page 67: Installing The 54 W Battery For Computers Shipped With An Aluminum Chassis

    Figure 40. Removing the battery Steps 1. Peel the tape that secures the battery cable to the system board and disconnect the battery cable from the connector on the system board. 2. Remove the five screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3.

  • Page 68: Disconnecting The Battery Cable

    Figure 41. Installing the battery Steps 1. Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. 2. Replace the five screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3.

  • Page 69: Connecting The Battery Cable

    Figure 42. Disconnecting the battery cable Steps 1. Unroute the battery cable from the routing guides on the battery. 2. Open the latch and disconnect the battery cable from the connector on the battery. CAUTION: DO NOT pull the battery cable to disconnect it from the battery, it may damage the battery or the battery cable.

  • Page 70: Heat Sink

    Figure 43. Connecting the battery cable Steps 1. Connect the battery cable to the connector on the battery and close the latch. 2. Route the battery cable through the routing guides on the battery. Next steps 1. Install the 54 W battery for computers shipped with a plastic chassis, or the 54 W battery for computers shipped with an aluminum...

  • Page 71: Installing The Heat Sink For Computers Shipped With A Plastic Chassis - Uma

    NOTE: For maximum cooling of the processor, do not touch the heat transfer areas on the heat sink. The oils in your skin can reduce the heat transfer capability of the thermal grease. The following image indicates the location of the battery and provides a visual representation of the removal procedure. Figure 44.

  • Page 72: Removing The Heat Sink For Computers Shipped With An Aluminum Chassis - Discrete

    Steps 1. Place the heat sink on the system board. 2. Align the screw holes on the heat sink with the screw holes on the system board. 3. In sequential order (1 > 2 > 3 > 4) tighten the four captive screws that secure the heat sink to the system board. Next steps 1.

  • Page 73: Installing The Heat Sink For Computers Shipped With An Aluminum Chassis - Discrete

    Figure 46. Removing the heat sink Steps 1. In reverse sequential order (7 > 6 > 5 > 4 > 3 > 2 > 1), loosen the seven captive screws that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the heat sink for computers shipped with an aluminum chassis - Discrete CAUTION:...

  • Page 74: Power-Adapter Port

    Figure 47. Installing the heat sink Steps 1. Place the heat sink on the system board. 2. Align the screw holes on the heat sink with the screw holes on the system board. 3. In sequential order (1 > 2 > 3 > 4 > 5 > 6 > 7) tighten the seven captive screws that secure the heat sink to the system board.

  • Page 75: Installing The Power-Adapter Port For Computers Shipped With A Plastic Chassis

    About this task CAUTION: Removing the battery resets the BIOS setup settings to default. It is recommended that you note the BIOS setup settings before removing the battery. The following image indicates the location of the power-adapter port and provides a visual representation of the removal procedure.

  • Page 76: Removing The Power-Adapter Port For Computers Shipped With An Aluminum Chassis

    Figure 49. Installing the power adapter port Steps 1. Place the power-adapter port in its slot on the palm-rest and keyboard assembly. 2. Connect the power-adapter cable to the connector (DC IN1) on the system board. 3. Adhere the tape that secures the power-adapter cable to the system board. 4.

  • Page 77: Installing The Power-Adapter Port For Computers Shipped With An Aluminum Chassis

    The following image indicates the location of the power-adapter port and provides a visual representation of the removal procedure. Figure 50. Removing the power adapter port Steps 1. Remove the two screws (M2.5x4.5) that secure the right hinge to the palm-rest and keyboard assembly. 2.

  • Page 78: I/O Board

    Figure 51. Installing the power adapter port Steps 1. Place the power-adapter port in its slot on the palm-rest and keyboard assembly. 2. Connect the power-adapter cable to the connector (DC IN1) on the system board. 3. Adhere the tape that secures the power-adapter cable to the system board. 4.

  • Page 79: Installing The I/O Board For Computers Shipped With A Plastic Chassis

    About this task The following image indicates the location of the I/O board and provides a visual representation of the removal procedure. Figure 52. Removing the I/O board Steps 1. Remove the two screws (M2.5x4) that secure the left display hinge to the palm-rest and keyboard assembly. 2.

  • Page 80: Removing The I/O Board For Computers Shipped With An Aluminum Chassis

    Steps 1. Place the I/O board on the palm-rest and keyboard assembly. 2. Align the screw holes on the I/O board with the screw holes on the palm-rest and keyboard assembly. 3. Replace the screw (M2x3) that secure the I/O board to the palm-rest and keyboard assembly. 4.

  • Page 81: Installing The I/O Board For Computers Shipped With An Aluminum Chassis

    Figure 54. Removing the I/O board Steps 1. Remove the two screws (M2.5x4.5) that secure the left display hinge to the palm-rest and keyboard assembly. 2. Rotate the left display hinge to an angle of 90 degrees. 3. Lift the latch and disconnect the power-button with fingerprint reader cable from the I/O board. NOTE: This step is only applicable to computers shipped with the optional fingerprint reader.

  • Page 82: Power Button With Fingerprint Reader

    Figure 55. Installing the I/O board Steps 1. Place the I/O board on the palm-rest and keyboard assembly. 2. Align the screw holes on the I/O board with the screw holes on the palm-rest and keyboard assembly. 3. Replace the screw (M2x3) that secure the I/O board to the palm-rest and keyboard assembly. 4.

  • Page 83: Installing The Power-Button With Fingerprint Reader For Computers Shipped With A Plastic Chassis

    About this task NOTE: This procedure is applicable only for computers that are shipped without the optional fingerprint reader. The following image indicates the location of the power-button and provides a visual representation of the removal procedure. Figure 56. Removing the power-button Steps 1.

  • Page 84: Removing The Power-Button With Fingerprint Reader For Computers Shipped With An Aluminum Chassis

    The following image indicates the location of the power-button and provides a visual representation of the installation procedure. Figure 57. Installing the power-button with fingerprint reader Steps 1. Place the power-button into its slot on the palm-rest and keyboard assembly. 2.

  • Page 85: Installing The Power-Button With Fingerprint Reader For Computers Shipped With An Aluminum Chassis

    2. Remove the base cover for computers shipped with an aluminum chassis. 3. Remove the I/O board for computers shipped with an aluminum chassis. About this task NOTE: This procedure is applicable only for computers that are shipped without the optional fingerprint reader. The following image indicates the location of the power-button and provides a visual representation of the removal procedure.
  • Page 86 About this task NOTE: This procedure is applicable only when you are installing a power-button without the optional fingerprint reader. The following image indicates the location of the power-button with fingerprint reader and provides a visual representation of the installation procedure. Figure 59.

  • Page 87: Touchpad

    Touchpad Removing the touchpad for computers shipped with a plastic chassis CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, Before working inside your computer.

  • Page 88: Installing The Touchpad For Computers Shipped With A Plastic Chassis

    Steps 1. Lift the latch and disconnect the touchpad cable from the connector (TP1) on the system board. 2. Lift the latch and disconnect the touchpad cable from the connector on the touchpad. 3. Lift the touchpad cable off the palm-rest and keyboard assembly. 4.
  • Page 89 Steps 1. Place the touchpad into its slot on the palm-rest and keyboard assembly. 2. Align the screw holes on the touchpad with the screw holes on the palm-rest and keyboard assembly. 3. Replace the two screws (M2x1.8) and the four screws (M1.6x2.5) that secure the touchpad to the palm-rest and keyboard assembly.

  • Page 90: Removing The Touchpad For Computers Shipped With An Aluminum Chassis

    Removing the touchpad for computers shipped with an aluminum chassis CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, Before working inside your computer.

  • Page 91: Installing The Touchpad For Computers Shipped With An Aluminum Chassis

    2. Lift the latch and disconnect the touchpad cable from the connector on the touchpad. 3. Lift the touchpad cable off the palm-rest and keyboard assembly. 4. Remove the one screw (M2x2.5) and the four screws (M2x2) that secure the touchpad to the palm-rest and keyboard assembly.

  • Page 92: Speakers

    2. Align the screw holes on the touchpad with the screw holes on the palm-rest and keyboard assembly. 3. Replace the single screw (M2x2.5) and the four screws (M2x2) that secure the touchpad to the palm-rest and keyboard assembly. 4. Place the touchpad cable on the palm-rest and keyboard assembly. 5.

  • Page 93: Installing The Speakers For Computers Shipped With A Plastic Chassis

    Figure 64. Removing the speakers Steps 1. Lift the latch and disconnect the keyboard-backlight cable from the connector (KBBL1) on the system board. 2. Lift the latch and disconnect the keyboard cable from the connector (KB1) on the system board. 3.
  • Page 94 About this task The following image indicates the location of the speakers and provides a visual representation of the installation procedure. Figure 65. Installing the speakers Steps 1. Using the alignment posts and rubber grommets, place the speakers on the slots of the palm-rest and keyboard assembly. NOTE: Ensure that the rubber grommets on the speakers are threaded through the alignment posts and the four rubber grommets are seated into the slot and installed on the speakers properly .

  • Page 95: Removing The Speakers For Computers Shipped With An Aluminum Chassis

    Next steps 1. Install the 41W battery for computers shipped with a plastic chassis, or the 54W battery for computers shipped with a plastic chassis. 2. Install the base cover for computers shipped with a plastic chassis. 3. Follow the procedure in After working inside your computer.

  • Page 96: Installing The Speakers For Computers Shipped With An Aluminum Chassis

    Steps 1. Lift the latch and disconnect the keyboard-backlight cable from the connector (KBBL1) on the system board. 2. Lift the latch and disconnect the keyboard cable from the connector (KB1) on the system board. 3. Lift the latch and disconnect the touchpad cable from the connector (TP1) on the system board. 4.
  • Page 97 About this task The following image indicates the location of the speakers and provides a visual representation of the installation procedure. Figure 67. Installing the speakers Steps 1. Using the alignment posts and rubber grommets, place the speakers on the slots of the palm-rest and keyboard assembly. NOTE: Ensure that the rubber grommets on the speakers are threaded through the alignment posts and the four rubber grommets are seated into the slot and installed on the speakers properly .

  • Page 98: Display Assembly

    Next steps 1. Install the wireless card for computers shipped with an aluminum chassis. 2. Install the 54 W battery for computers shipped with an aluminum chassis. 3. Install the base cover for computers shipped with an aluminum chassis. 4. Follow the procedure in After working inside your computer.

  • Page 99: Installing The Display Assembly For Computers Shipped With A Plastic Chassis

    Figure 69. Removing the display assembly Steps 1. Remove the two screws (M2.5x4) that secure the left display hinge to the palm-rest and keyboard assembly. 2. Remove the two screws (M2.5x4) that secure the right display hinge to the palm-rest and keyboard assembly. 3.
  • Page 100 Figure 70. Installing the display assembly Figure 71. Replacing the screws Removing and installing Field Replaceable Units (FRUs)

  • Page 101: Removing The Display Assembly For Computers Shipped With An Aluminum Chassis

    Steps 1. Place the display assembly on a clean and flat surface. 2. Place the palm-rest and keyboard assembly on the display assembly. 3. Rotate to close the left and right hinges. 4. Align the screw holes on the display hinges with the screw holes on the palm-rest and keyboard assembly. 5.
  • Page 102 Figure 72. Removing the screws Figure 73. Removing the display assembly Removing and installing Field Replaceable Units (FRUs)

  • Page 103: Installing The Display Assembly For Computers Shipped With An Aluminum Chassis

    Steps 1. Remove the two screws (M2.5x4.5) that secure the left display hinge to the palm-rest and keyboard assembly. 2. Remove the two screws (M2.5x4.5) that secure the right display hinge to the palm-rest and keyboard assembly. 3. Peel the tape that secures the display-cable connector latch to the system board. 4.
  • Page 104 Figure 74. Installing the display assembly Figure 75. Replacing the screws Removing and installing Field Replaceable Units (FRUs)

  • Page 105: Display Bezel

    Steps 1. Place the display assembly on a clean and flat surface. 2. Place the palm-rest and keyboard assembly on the display assembly. 3. Rotate to close the left and right hinges. 4. Align the screw holes on the display hinges with the screw holes on the palm-rest and keyboard assembly. 5.
  • Page 106 Figure 76. Removing the display bezel Steps 1. Place the display assembly on a clean, flat surface and gently open the display hinges to at least 90 degrees. 2. Using a plastic scribe, pry open the left display-hinge cap from its right side and pry open the right display-hinge cap from its left side.

  • Page 107: Installing The Display Bezel For Computers Shipped With A Plastic Chassis

    5. Lift and remove the display bezel from the display assembly. Installing the display bezel for computers shipped with a plastic chassis CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: The display-hinge caps are a part of the display bezel.
  • Page 108 Figure 77. installing the display bezel Steps 1. Place the display assembly on a clean and flat surface. 2. Align and place the display bezel on the display assembly. 3. Starting from the top corner, press on the display bezel and work around the entire bezel until it clicks onto the display assembly.

  • Page 109: Display Panel

    Display panel Removing the display panel for computers shipped with a plastic chassis CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover for computers shipped with a plastic chassis.
  • Page 110 Figure 79. Removing the display panel Steps 1. Place the display back-cover and antenna assembly on a clean and flat surface. 2. Remove the six screws (M2.5x2.5) that secure the display panel to the display back-cover and antenna assembly. 3. Holding the display hinge, gently bend the bottom corner of the display back-cover and antenna assembly to release the right and left display hinges.

  • Page 111: Installing The Display Panel For Computers Shipped With A Plastic Chassis

    Installing the display panel for computers shipped with a plastic chassis CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: The display panel is assembled with the display brackets and display hinges as a single service part.
  • Page 112 Figure 80. Installing the display panel Removing and installing Field Replaceable Units (FRUs)

  • Page 113: Display Cable

    Figure 81. Installing the screws Steps 1. Place the display panel and display assembly on a clean and flat surface. NOTE: Ensure that all cables are properly seated in their routing channels. 2. Connect the display cable to the connector on the display panel and close the latch. 3.
  • Page 114 Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover for computers shipped with a plastic chassis. 3. Remove the M.2 2230 solid-state drive for computers shipped with a plastic chassis. 4. Remove the wireless card for computers shipped with a plastic chassis.

  • Page 115: Installing The Display Cable For Computers Shipped With A Plastic Chassis

    Installing the display cable for computers shipped with a plastic chassis CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the display cable and provides a visual representation of the installation procedure.

  • Page 116: Camera

    Next steps 1. Install the display panel for computers shipped with a plastic chassis. 2. Install the display bezel for computers shipped with a plastic chassis. 3. Install the display assembly for computers shipped with a plastic chassis. 4. Install the wireless card for computers shipped with a plastic chassis.

  • Page 117: Installing The Camera For Computers Shipped With A Plastic Chassis

    2. Using a plastic scribe, gently pry the camera off the display back-cover and antenna assembly. 3. Remove the camera module from the display assembly. Installing the camera for computers shipped with a plastic chassis CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 118: Display Back-Cover And Antenna Assembly

    Display back-cover and antenna assembly Removing the display back-cover and antenna assembly CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover for computers shipped with a plastic chassis.

  • Page 119: Installing The Display Back-Cover And Antenna Assembly

    Steps After performing the Prerequisites, you are left with the display back-cover and antenna assembly. Installing the display back-cover and antenna assembly CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the display back-cover and antenna assembly and provides a visual representation of the installation procedure.

  • Page 120: System Board

    6. Install the M.2 2230 solid-state drive for computers shipped with a plastic chassis. 7. Install the base cover for computers shipped with a plastic chassis. 8. Follow the procedure in After working inside your computer. System board Removing the system board for computers shipped with a plastic chassis CAUTION: The information in this section is intended for authorized service technicians only.
  • Page 121 Figure 88. Connectors on the system board 1. Fan-cable connector (FN1) 2. M.2 wireless-card connector 3. Display-cable connector (LCD) 4. Power port connector (DC IN1) 5. Memory module connector 6. Keyboard-backlight cable connector (KBBL1) 7. Keyboard-cable connector (KB1) 8. Battery-cable connector (BATT1) 9.
  • Page 122 Figure 89. Removing the screws Figure 90. Removing the cable connectors Removing and installing Field Replaceable Units (FRUs)
  • Page 123 Figure 91. Removing the system board Steps 1. Remove the two screws (M2.5x4) that secure the right hinge to the system board. 2. Rotate and open the right hinge. 3. Peel the tape that secures the I/O-board connector (IOBD1) latch to the system board. 4.

  • Page 124: Installing The System Board For Computers Shipped With A Plastic Chassis

    Installing the system board for computers shipped with a plastic chassis CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image indicates the connectors on your system board.
  • Page 125 Figure 93. Installing the system board Figure 94. Replacing the USB Type-C bracket Removing and installing Field Replaceable Units (FRUs)
  • Page 126 Figure 95. Replacing the cable connectors Figure 96. Replacing the hinge screws Steps 1. Align the screw holes on the system board with the screw holes on the palm-rest and keyboard assembly. 2. Replace the two screws (M2x2) that secure the system board to the palm-rest and keyboard assembly. 3.

  • Page 127: Removing The System Board For Computers Shipped With An Aluminum Chassis

    9. Connect the keyboard-backlight cable to the connector (KBBL1) system board and close the latch. 10. Rotate to close the right hinge. 11. Replace the two screws (M2.5x4) to secure the right hinge to the system board. Next steps 1. Install the display assembly for computers shipped with a plastic chassis.
  • Page 128 Figure 97. Connectors on the system board 1. Fan-cable connector (FN1) 2. M.2 wireless-card connector 3. Display-cable connector (LCD) 4. Power port connector (DC IN1) 5. Memory module connector 6. Keyboard-backlight cable connector (KBBL1) 7. Keyboard-cable connector (KB1) 8. Battery-cable connector (BATT1) 9.
  • Page 129 Figure 98. Removing the hinge screws Figure 99. Removing the cable connectors Removing and installing Field Replaceable Units (FRUs)
  • Page 130 Figure 100. Removing the system board Steps 1. Remove the two screws (M2.5x4.5) that secure the right hinge to the system board. 2. Rotate and open the right hinge. 3. Peel the tape that secures the I/O-board connector (IOBD1) latch to the system board. 4.

  • Page 131: Installing The System Board For Computers Shipped With An Aluminum Chassis

    Installing the system board for computers shipped with an aluminum chassis CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image indicates the connectors on your system board.
  • Page 132 Figure 102. Installing the system board Figure 103. Replacing the USB Type-C bracket Removing and installing Field Replaceable Units (FRUs)
  • Page 133 Figure 104. Replacing the cable connectors Figure 105. Replacing the hinge screws Steps 1. Align the screw holes on the system board with the screw holes on the palm-rest and keyboard assembly. 2. Replace the two screws (M2x2) that secure the system board to the palm-rest and keyboard assembly. 3.

  • Page 134: Palm-Rest And Keyboard Assembly

    9. Connect the keyboard-backlight cable to the connector (KBBL1) system board and close the latch. 10. Rotate to close the right hinge. 11. Replace the two screws (M2.5x4.5) to secure the right hinge to the system board. Next steps 1. Install the display assembly for computers shipped with an aluminum chassis.

  • Page 135: Installing The Palm-Rest And Keyboard Assembly For Computers Shipped With A Plastic Chassis

    Figure 106. Removing the palm-rest and keyboard assembly Steps After performing the steps in the pre-requisites, you are left with the palm-rest and keyboard assembly. Installing the palm-rest and keyboard assembly for computers shipped with a plastic chassis CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 136: Removing The Palm-Rest And Keyboard Assembly

    Figure 107. Installing the palm-rest and keyboard assembly Steps Place the palm-rest and keyboard assembly on a clean and flat surface. Next steps 1. Install the system board for computers shipped with a plastic chassis. 2. Install the display assembly for computers shipped with a plastic chassis.
  • Page 137 NOTE: Ensure that your computer is in Service Mode. For more information see, Before working inside your computer. 2. Remove the base cover for computers shipped with an aluminum chassis. 3. Remove the 54 W battery for computers shipped with an aluminum chassis.

  • Page 138: Installing The Palm-Rest And Keyboard Assembly For Computers Shipped With An Aluminum Chassis

    Installing the palm-rest and keyboard assembly for computers shipped with an aluminum chassis CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the palm-rest and keyboard assembly and provides a visual representation of the installation procedure.
  • Page 139 10. Install the wireless card for computers shipped with an aluminum chassis. 11. Install the 54W battery for computers shipped with an aluminum chassis. 12. Install the base cover for computer shipped with an aluminum chassis. 13. Follow the procedure in After working inside your computer.

  • Page 140: Chapter 7: Software

    ● Windows 11 Pro ● Windows 11 Pro National Academic ● Ubuntu Linux 22.04 LTS, 64-bit Drivers and downloads When troubleshooting, downloading, or installing drivers, it is recommended that you read the Dell Knowledge Base article, Drivers and Downloads FAQs 000123347. Software...

  • Page 141: Chapter 8: Bios Setup

    BIOS Setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items that are listed in this section may or may not be displayed.

  • Page 142: System Setup Options

    Depending on your computer and its installed devices, the items that are listed in this section may or may not be displayed. Table 30. System setup options—Overview menu  Overview Inspiron 14 5440 BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer.
  • Page 143 The computer stops booting to the operating system when a component is not authenticated during the boot process. Secure Boot can be enabled in BIOS setup or using management interfaces like Dell Command|Configure, but can only be disabled from BIOS setup.
  • Page 144 Table 31. System setup options—Boot Configuration menu (continued) Boot Configuration For additional security, Dell Technologies recommends keeping the Secure Boot option enabled to ensure that the UEFI firmware validates the operating system during the boot process. NOTE: For Secure Boot to be enabled, the computer is required to be in UEFI boot mode and the Enable Legacy Option ROMs option is required to be turned off.
  • Page 145 Table 32. System setup options—Integrated Devices menu (continued) Integrated Devices NOTE: Depending on the configuration ordered, the microphone setup option may not be available. Enable Internal Speaker Enables the internal speaker. By default, the Enable Intenal Speaker option is enabled. USB Configuration Enable External USB Ports Enables the external USB ports.
  • Page 146 Table 34. System setup options—Display menu (continued) Display Brightness on AC power Enables to set the screen brightness when the computer is running on AC power. By default, the screen brightness is set to 100 when the computer is running on AC power.
  • Page 147 USB Wake Support Wake on Dell USB-C Dock When enabled, connecting a Dell USB-C Dock wakes the computer from Standby, Hibernate, and Power Off. By default, the Wake on Dell USB-C Dock option is enabled. Block Sleep Enables or disables the computer from entering Sleep (S3) mode in the operating system.
  • Page 148 By default, the Start Data Wipe option is disabled. Absolute Absolute Software provides various cyber security solutions, some requiring software preloaded on Dell computers and integrated into the BIOS. To use these features, you must enable the Absolute BIOS setting and contact Absolute for configuration and activation.
  • Page 149 Password prompt. ● The computer password is not prompted when the computer resumes from standby mode. Dell Technologies recommends using the computer password in situations where it is likely that a computer may be lost or stolen. M.2 PCIe SSD-0 The M.2 PCIe SSD-0 Password can be set to prevent unauthorized access of the...
  • Page 150 BIOS passwords. You can modify the minimum and maximum length of the passwords and require passwords to contain certain character classes (upper case, lower case, digit, special character). Dell Technologies recommends setting the minimum password length to at least eight characters. Upper Case Letter The Upper Case Letter field enforces stricter rules for administrator and system passwords.
  • Page 151 This gives an administrator control over the BIOS settings but enables an end user to provide their own password. By default, the Allow Non-Admin Password Changes option is enabled. For additional security, Dell Technologies recommends keeping the Allow Non- Admin Password Changes option enabled. Admin Setup Lockout...
  • Page 152 Allows you to control the automatic boot flow for SupportAssist System Resolution Console and for Dell operating system Recovery Tool. By default, the Dell Auto OS Recovery Threshold value is set to 2. Table 40. System setup options—System Management menu ...
  • Page 153 Table 41. System setup options—Keyboard menu (continued) Keyboard Lock Mode By default, the Lock Mode Secondary option is enabled. With this option, the F1-F12 keys scan the code for their secondary functions. Keyboard Illumination Configures the operating mode of the keyboard illumination feature. By default, the Bright option is selected.
  • Page 154 This option is not available when the virtualization setting for IOMMU is disabled (VT-d/AMD Vi). By default, the Enable Pre-Boot DMA Support option is enabled. For additional security, Dell Technologies recommends keeping the Enable Pre- Boot DMA Support option enabled. NOTE: This option is provided only for compatibility purposes, since some older hardware is not DMA capable.

  • Page 155: Updating The Bios

    Updating the BIOS Updating the BIOS in Windows Steps 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse for your computer model.

  • Page 156: Updating The Bios Using The Usb Drive In Windows

    Time Boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 157: System And Setup Password

    7. The computer will restart after the BIOS update is completed. System and setup password Table 46. System and setup password  Password type Description System password Password that you must enter to log in to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.

  • Page 158: Clearing Bios (System Setup) And System Passwords

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information about how to reset Windows or application passwords, see the documentation accompanying Windows or your application.

  • Page 159: Chapter 9: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 160: Dell Supportassist Pre-Boot System Performance Check Diagnostics

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and launched by the BIOS internally. The embedded system diagnostics provides options for particular devices or device groups allowing you to: ●...

  • Page 161: Lcd Power Rail Test (L-Bist)

    LCD Built-in Self-Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and computer settings.

  • Page 162: System-Diagnostic Lights

    System-diagnostic lights This section lists the system-diagnostic lights of your Inspiron 14 5440. Table 48. System-diagnostic lights  Blinking pattern Amber White Problem description Suggested resolution TPM detection failure Replace the system board. Unrecoverable SPI Flash Replace the system board. Failure EC unable to program i-Fuse Replace the system board.

  • Page 163: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 164: Backup Media And Recovery Options

    Backup media and recovery options It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple options for recovering the Windows operating system on your Dell computer. For more information, see...

  • Page 165: Chapter 10: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 49. Self-help resources  Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...

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