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3-3. Using Apple CarPlay and Android Auto
Symptom
Apple CarPlay or An-
droid Auto does not
start.
When an Apple Car-
Play/Android Auto con-
nection is established
and a video is being
played, the video is not
displayed, but audio is
output through the sys-
tem.
Audio is not outputted.
136
Confirm that Siri is enabled.
The smartphone linking function cannot be used
with a charging-only USB cable.
Use a cable capable of transferring data. Some
cables may not be supported.
Recommended USB cable requirements are
listed below.
●
iPhone: Use an official Apple USB cable or a
USB cable that has been Apple MFi certified.
●
Android: Use a cable that is 1.8 m or shorter,
and do not use an extension cable.
●
Use a cable displaying the USB logo
If the smartphone linking function worked previ-
ously but no longer works, replacing the USB
cable may resolve the issue.
After checking all of the above, connect Apple
CarPlay or Android Auto.
As the system is not designed to play video
through Apple CarPlay/Android Auto, this is not
a malfunction.
The volume of the multimedia system may be
muted or set too low. Increase the volume on
the multimedia system.
Make sure Apple supported apps are used for
Apple CarPlay and Google supported apps are
used for Android Auto. Playing music from web
browser will lead to no or improper audio out-
put.
Solution
.
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