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Limited Warranty
Rinnai brings you peace of mind with a:
5-year firebox warranty
Rinnai Electric Fires warranty summary
FIREBOX
1
Parts
5 years
All terms of the warranty, subject to the conditions below, are effective from the date of first purchase
from an authorised Rinnai dealer. Proof of purchase will be required at the time of any warranty
claim. This warranty is only valid within the country of purchase. Any warranty claim must be made
within a reasonable time of discovery of the potential fault or defect.
The firebox is the metal outer casing that surrounds the fire. All other parts of the fire will be covered by a two year limited
1
warranty.
General warranty terms
All Rinnai appliances meet or exceed the safety standards required by New Zealand gas and
electrical regulations. The company is constantly improving its products and as such, specifications
are subject to change or variation without notice.
For the purposes of the Consumer Guarantees Act 1993, Rinnai only guarantees the availability of
repair facilities and spare parts for the express warranty period recorded in the table above.
This warranty does not limit any consumer rights or guarantees that may apply under the
Consumer Guarantees Act 1993. If the product is acquired for the purposes of a business, the
provisions of the Consumer Guarantees Act 1993 do not apply and no other warranties (either
express or implied by law) apart from those stated in the warranty will apply.
Warranty terms and conditions
1. All Rinnai appliances must be installed, commissioned, serviced, repaired and removed in
accordance with the manufacturer's installation instructions, local regulations, and building
codes by persons authorised to do so.
2. All appliances must be operated and maintained in accordance with the manufacturer's
operating instructions.
3. Servicing of the product is to be carried out by a Rinnai authorised service centre.
4. The warranty applies only to the components supplied by Rinnai. It does not apply to
components supplied by others, such as electrical switches, electrical cables, fuses, but is not
limited to these.
5. Where a failed component is replaced under warranty, the balance of the original warranty will
remain effective.
6. Rinnai reserves the right to transfer functional components from defective appliances if they
are suitable.
18 | Electric fires operation and installation guide 17904-B
Labour
2 years
ALL OTHER PARTS
Parts
2 years
Labour
2 years
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