If The Scanner Is Not Properly Connected - Visioneer PaperPort OneTouch Installation Manual

4 O T S
NE OUCH CANNER
I G
NSTALLATION UIDE
2. Choose About from the shortcut menu.
A dialog box confirms that the scanner is properly connected.
3. Click OK to close the dialog box. Your scanner is ready to scan.
I S I N
F THE CANNER S OT
If the scanner icon on the Windows taskbar has a red "X" through it, the scanner is not properly
connected.
Check for one of these possible problems:
■ Is a cable loose or not plugged in securely? Inspect all cable connections. Make sure all the cables
are plugged in securely.
■
Is the scanner's locking tab in the locked position? Slide the locking tab to the unlocked position.
If you tried to scan with the scanner locked, you must restart your computer after unlocking the
scanner.
■
Did you restart the computer after installing the software? If you didn't restart the computer, it
may not have loaded all of the software files. Try restarting your computer.
Please see the Readme file in the PaperPort directory on your computer's hard drive. The Readme file
contains additional information that may help you diagnose problems connecting the scanner. Also see
"Installation Troubleshooting" on page 34 of this Guide for more information.
Note: The scanning lamp under the scanner's glass needs to warm up before you can scan. A status
message lets you know when the lamp is ready. The lamp then remains ready so you don't have to wait
for it to warm up each time you want to scan. To conserve electricity and prolong the life of the
scanner, you can set the length of time for the lamp to remain lit before powering down. See "Setting
Preferences" on page 13.
To connect the scanner:
1. After checking for all the above problems, right-click the scanner icon with the red X over it.
The shortcut menu appears.
P C
ROPERLY ONNECTED