Memory Modules - HP ZBook 17 G5 Maintenance And Service Manual

Memory modules

NOTE: Primary and expansion memory is installed in a side-by-side configuration in the bottom of the
computer.
If only one memory module is installed, it must be installed in the socket labeled '1'.
Description
4 GB, 2666 MHz, 1.2 v, DDR4
8 GB, 2666 MHz, 1.2 v, DDR4
16 GB, 2666 MHz, 1.2 v, DDR4
16 GB, 2666 MHz, 1.2 v, DDR4, ECC
8 GB, 2666 MHz, 1.2 v, DDR4, ECC shared
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION:
various system problems.
To update BIOS:
1. Navigate to www.hp.com.
2. Click Support & Drivers > click Drivers & Software.
3. In the Enter a product name/number box, type the computer model information, and then click Search.
4. Click the link for the computer model.
5. Select the operating system, and then click Next.
6. Under Step 2: Select a Download, click the BIOS link.
7. Click the link for the most recent BIOS.
8. Click the Download button, and then follow the on-screen instructions.
Before removing the memory module, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the any smart cards and memory cards.
5. Remove the bottom cover (see
6. Remove the battery (see
7. Remove the memory modules (see
8. Remove the ODD (see
9. Remove the SSDs (see
86 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Failure to update the computer to the latest BIOS prior to installing new memory may result in
Service door on page
Battery on page
ODD on page
Solid-state drive (SSD) on page
41).
43).
Memory modules on page
48).
46).
Spare part number
L10598-850
937236-850
937438-850
L24981-001
L24983-001
51).