Page 1 Products Solutions Services BA01746D/06/EN/02.19 71443479 2019-07-01 Valid as of version 01.01.zz (Device firmware) Operating Instructions Proline Promass X 300 PROFINET Coriolis flowmeter...
Page 2 • The manufacturer reserves the right to modify technical data without prior notice. Your Endress+Hauser Sales Center will supply you with current information and updates to these instructions. Endress+Hauser...
Page 3: Table Of Contents
Proline Promass X 300 PROFINET Table of contents Table of contents About this document ....6 Installation ..... . . 21 Document function .
Page 4 Table of contents Proline Promass X 300 PROFINET 8.3.9 Changing the parameters ..10.5.13 Configuring the partial filled pipe 8.3.10 User roles and related access detection ....
Page 5 13.2 Measuring and test equipment ... 223 13.3 Endress+Hauser services ....223 Repair ......224 14.1 General notes .
Page 6: About This Document
About this document Proline Promass X 300 PROFINET About this document Document function These Operating Instructions contain all the information that is required in various phases of the life cycle of the device: from product identification, incoming acceptance and storage, to mounting, connection, operation and commissioning through to troubleshooting, maintenance and disposal.
Page 7: Tool Symbols
Proline Promass X 300 PROFINET About this document Symbol Meaning Light emitting diode is on. Light emitting diode is flashing. 1.2.4 Tool symbols Symbol Meaning Flat blade screwdriver Allen key Open-ended wrench 1.2.5 Symbols for certain types of information Symbol...
Page 8: Documentation
• W@M Device Viewer (www.endress.com/deviceviewer): Enter the serial number from nameplate • Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the 2D matrix code (QR code) on the nameplate Detailed list of the individual documents along with the documentation code →...
Page 9: Safety Instructions
Proline Promass X 300 PROFINET Safety instructions Safety instructions Requirements for the personnel The personnel for installation, commissioning, diagnostics and maintenance must fulfill the following requirements: ‣ Trained, qualified specialists must have a relevant qualification for this specific function and task.
Page 10: Workplace Safety
Verification for borderline cases: ‣ For special fluids and fluids for cleaning, Endress+Hauser is glad to provide assistance in verifying the corrosion resistance of fluid-wetted materials, but does not accept any warranty or liability as minute changes in the temperature, concentration or level of contamination in the process can alter the corrosion resistance properties.
Page 11: Product Safety
It meets general safety standards and legal requirements. It also complies with the EU directives listed in the device-specific EU Declaration of Conformity. Endress+Hauser confirms this by affixing the CE mark to the device.
Page 12: Protecting Access Via A Password
Safety instructions Proline Promass X 300 PROFINET 2.7.2 Protecting access via a password Different passwords are available to protect write access to the device parameters or access to the device via the WLAN interface. • User-specific access code Protect write access to the device parameters via the local display, Web browser or operating tool (e.g.
Page 13: Access Via Service Interface (Cdi-Rj45)
Proline Promass X 300 PROFINET Safety instructions The device and status information can be hidden on the login page. This prevents unauthorized access to the information. For detailed information on device parameters, see: The "Description of Device Parameters" document →  257.
Page 14: Product Description
Product description Proline Promass X 300 PROFINET Product description The device consists of a transmitter and a sensor. The device is available as a compact version: The transmitter and sensor form a mechanical unit. Product design N ic te r e rg ö...
Page 15: Incoming Acceptance And Product
Technical Documentation present? • If one of the conditions is not satisfied, contact your Endress+Hauser Sales Center. • Depending on the device version, the CD-ROM might not be part of the delivery! The Technical Documentation is available via the Internet or via the Endress+Hauser Operations App, see the "Product identification"...
Page 16: Transmitter Nameplate
 8 sections • The W@M Device Viewer: enter the serial number from the nameplate (www.endress.com/deviceviewer) • The Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the 2-D matrix code (QR code) on the nameplate. 4.2.1...
Page 17: Sensor Nameplate
Proline Promass X 300 PROFINET Incoming acceptance and product identification 4.2.2 Sensor nameplate Order code: Ser. no.: Ext. ord. cd.: Date: A0029199  3 Example of a sensor nameplate Name of the sensor Manufacturing location Order code Serial number (ser. no.) Extended order code (Ext.
Page 18: Symbols On Measuring Device
Incoming acceptance and product identification Proline Promass X 300 PROFINET 4.2.3 Symbols on measuring device Symbol Meaning WARNING! This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in serious or fatal injury. Reference to documentation Refers to the corresponding device documentation.
Page 19: Storage And Transport
Proline Promass X 300 PROFINET Storage and transport Storage and transport Storage conditions Observe the following notes for storage: ‣ Store in the original packaging to ensure protection from shock. ‣ Do not remove protective covers or protective caps installed on process connections.
Page 20: Measuring Devices With Lifting Lugs
Storage and transport Proline Promass X 300 PROFINET 5.2.2 Measuring devices with lifting lugs CAUTION Special transportation instructions for devices with lifting lugs ‣ Only use the lifting lugs fitted on the device or flanges to transport the device. ‣...
Page 21: Installation
Proline Promass X 300 PROFINET Installation Installation Installation conditions No special measures such as supports are necessary. External forces are absorbed by the construction of the device. 6.1.1 Mounting position Mounting location A0028772 To prevent measuring errors arising from accumulation of gas bubbles in the measuring tube, avoid the following mounting locations in the pipe: •...
Page 22 Installation Proline Promass X 300 PROFINET Ø orifice plate, pipe restriction [mm] [in] [mm] [in] 8.27 8.27 8.27 Orientation The direction of the arrow on the sensor nameplate helps you to install the sensor according to the flow direction (direction of medium flow through the piping).
Page 23: Environment And Process Requirements
If operating outdoors: Avoid direct sunlight, particularly in warm climatic regions. You can order a weather protection cover from Endress+Hauser. →  226. System pressure It is important that cavitation does not occur, or that gases entrained in the liquids do not outgas.
Page 24 Installation Proline Promass X 300 PROFINET Thermal insulation In the case of some fluids, it is important to keep the heat radiated from the sensor to the transmitter to a low level. A wide range of materials can be used for the required insulation.
Page 25: Special Mounting Instructions
Proline Promass X 300 PROFINET Installation Heating options If a fluid requires that no heat loss should occur at the sensor, users can avail of the following heating options: • Electrical heating, e.g. with electric band heaters • Via pipes carrying hot water or steam •...
Page 26 Installation Proline Promass X 300 PROFINET RUPTURE DISK A0029944 Rupture disk label Rupture disk with 1/2" NPT internal thread with 1" width across flat Transportation guard For information on the dimensions: see the "Mechanical construction" section of the "Technical Information" document Zero point adjustment All measuring devices are calibrated in accordance with state-of-the-art technology.
Page 27: Mounting The Measuring Device
Proline Promass X 300 PROFINET Installation SW 2.5 5 (0.2) min. 15 (0.6) A0029800 Cover borehole for the securing screw Securing screw to lock the cover Mounting the measuring device 6.2.1 Required tools For sensor For flanges and other process connections: Corresponding mounting tools 6.2.2...
Page 28: Turning The Transmitter Housing
Installation Proline Promass X 300 PROFINET 2. Install the measuring device or turn the transmitter housing so that the cable entries do not point upwards.  A0029263 6.2.4 Turning the transmitter housing To provide easier access to the connection compartment or display module, the transmitter housing can be turned.
Page 29: Post-Installation Check
Proline Promass X 300 PROFINET Installation – – – 3 mm A0030035 1. Depending on the device version: Loosen the securing clamp of the connection compartment cover. 2. Unscrew the connection compartment cover. 3. Turn the display module to the desired position: max. 8 × 45° in each direction.
Page 30: Electrical Connection
Electrical connection Proline Promass X 300 PROFINET Electrical connection NOTICE The measuring device does not have an internal circuit breaker. ‣ For this reason, assign the measuring device a switch or power-circuit breaker so that the power supply line can be easily disconnected from the mains.
Page 31 Proline Promass X 300 PROFINET Electrical connection Relay output Standard installation cable is sufficient. Current input 0/4 to 20 mA Standard installation cable is sufficient. Status input Standard installation cable is sufficient. Cable diameter • Cable glands supplied: M20 × 1.5 with cable ⌀ 6 to 12 mm (0.24 to 0.47 in) •...
Page 32 Electrical connection Proline Promass X 300 PROFINET Max. cable length for use in Non-hazardous area, Cross-section Ex Zone 2, Class I, Division 2 Ex Zone 1, Class I, Division 1 0.34 mm (22 AWG) 80 m (270 ft) 0.50 mm...
Page 33: Terminal Assignment
Proline Promass X 300 PROFINET Electrical connection 7.1.3 Terminal assignment Transmitter: supply voltage, input/outputs The terminal assignment of the inputs and outputs depends on the individual order version of the device. The device-specific terminal assignment is documented on an adhesive label in the terminal cover.
Page 34: Connecting The Measuring Device
Electrical connection Proline Promass X 300 PROFINET 2. If the measuring device is supplied without cable glands: Provide suitable cable gland for corresponding connecting cable. 3. If the measuring device is supplied with cable glands: Observe requirements for connecting cables →  30.
Page 35 Proline Promass X 300 PROFINET Electrical connection 4. Remove the display module holder. N ic N ic te r te r e rg ö ff e rg ö ff iz e iz e te n te n s io ri r...
Page 36 Electrical connection Proline Promass X 300 PROFINET Connecting the supply voltage and additional inputs/outputs 10 (0.4) mm (in) – A0033983 1. Push the cable through the cable entry . To ensure tight sealing, do not remove the sealing ring from the cable entry.
Page 37 Proline Promass X 300 PROFINET Electrical connection Removing a cable 3 (0.12) A0029598  7 Engineering unit mm (in) 1. To remove a cable from the terminal, use a flat-blade screwdriver to push the slot between the two terminal holes 2.
Page 38: Integrating The Transmitter Into A Network
Electrical connection Proline Promass X 300 PROFINET 7.2.2 Integrating the transmitter into a network This section only presents the basic options for integrating the device into a network. For information on the procedure to follow to connect the transmitter correctly →  34.
Page 39 Proline Promass X 300 PROFINET Electrical connection Integrating into a ring topology The device is integrated via the terminal connection for signal transmission (output 1) and the connection to the service interface (CDI-RJ45). Note the following when connecting: • Recommended cable: CAT5e, CAT6 or CAT7, with shielded connector (e.g. brand: YAMAICHI ;...
Page 40: Connecting The Remote Display And Operating Module Dkx001
Electrical connection Proline Promass X 300 PROFINET 7.2.3 Connecting the remote display and operating module DKX001 The remote display and operating module DKX001 is available as an optional extra →  226. • The measuring device is always supplied with a dummy cover when the remote display and operating module DKX001 is ordered directly with the measuring device.
Page 41: Special Connection Instructions
Proline Promass X 300 PROFINET Electrical connection Special connection instructions 7.4.1 Connection examples PROFINET A0028767  8 Connection example for PROFINET Control system (e.g. PLC) Ethernet switch Observe cable specifications Device plug Transmitter PROFINET: MRP (Media Redundancy Protocol) A0027544 Control system (e.g. PLC) Ethernet switch Observe cable specifications →...
Page 42 Electrical connection Proline Promass X 300 PROFINET PROFINET: system redundancy S2 A0039553  9 Connection example for system redundancy S2 Control system 1 (e.g. PLC) Synchronization of control systems Control system 2 (e.g. PLC) Industrial Ethernet Managed Switch Transmitter Current output 4-20 mA 4...20 mA...
Page 43 Proline Promass X 300 PROFINET Electrical connection Pulse/frequency output 12345 A0028761  12 Connection example for pulse/frequency output (passive) Automation system with pulse/frequency input (e.g. PLC) Power supply Transmitter: Observe input values →  234 Switch output A0028760  13 Connection example for switch output (passive) Automation system with switch input (e.g.
Page 44: Hardware Settings
Electrical connection Proline Promass X 300 PROFINET Current input A0028915  15 Connection example for 4 to 20 mA current input Power supply Terminal box External measuring device (to read in pressure or temperature, for instance) Transmitter Status input A0028764 ...
Page 45 Proline Promass X 300 PROFINET Electrical connection Setting the device name using the DIP switches The last part of the device name can be set using DIP switches 1-8. The address range is between 1 and 254 (factory setting: serial number of the device )
Page 46: Activating The Default Ip Address
Electrical connection Proline Promass X 300 PROFINET 5. Reconnect the device to the power supply.  The configured device address is used once the device is restarted. Setting the device name via the automation system DIP switches 1-8 must all be set to OFF (factory setting) or all be set to ON to be able to set the device name via the automation system.
Page 47: Post-Connection Check
Proline Promass X 300 PROFINET Electrical connection 4. Firmly tighten the cable glands. 5. To ensure that moisture does not enter the cable entry: Route the cable so that it loops down before the cable entry ("water trap").  A0029278 6.
Page 48: Operation Options
Operation options Proline Promass X 300 PROFINET Operation options Overview of operation options A0034513 Local operation via display module Computer with Web browser (e.g. Internet Explorer) or with operating tool (e.g. FieldCare, DeviceCare, AMS Device Manager, SIMATIC PDM) Field Xpert SFX350 or SFX370...
Page 49: Structure And Function Of The Operating Menu
Proline Promass X 300 PROFINET Operation options Structure and function of the operating menu 8.2.1 Structure of the operating menu For an overview of the operating menu for experts: "Description of Device Parameters" document supplied with the device→  257...
Page 50: Operating Philosophy
Operation options Proline Promass X 300 PROFINET 8.2.2 Operating philosophy The individual parts of the operating menu are assigned to certain user roles (operator, maintenance etc.). Each user role contains typical tasks within the device lifecycle. For custody transfer, once the device has been put into circulation or sealed, its operation is restricted.
Page 51: Display
Proline Promass X 300 PROFINET Operation options Menu/parameter User role and tasks Content/meaning Expert function-oriented Tasks that require detailed Contains all the parameters of the device and makes it possible to access knowledge of the function of the these parameters directly using an access code. The structure of this menu is...
Page 52: Navigation View
Operation options Proline Promass X 300 PROFINET Display area In the display area, each measured value is prefaced by certain symbol types for further description: Measured values Symbol Meaning Mass flow • Volume flow • Corrected volume flow • Density •...
Page 53 Proline Promass X 300 PROFINET Operation options Navigation path The navigation path - displayed at the top left in the navigation view - consists of the following elements: • In the submenu: Omission symbol for Name of current Display symbol for menu operating menu levels in •...
Page 54: Editing View
Operation options Proline Promass X 300 PROFINET Wizard Parameters within a wizard  No display symbol exists for parameters in submenus. Locking Symbol Meaning Parameter locked When displayed in front of a parameter name, indicates that the parameter is locked.
Page 55 Proline Promass X 300 PROFINET Operation options Text editor Xxxxxxx A B C D E F G H I J K M N O P Q R S T U V W A0034114  19 For entering text in parameters (e.g. tag name)
Page 56: Operating Elements
Operation options Proline Promass X 300 PROFINET Controlling data entries Symbol Meaning Move entry position Reject entry Confirm entry Delete character immediately to the left of the entry position Delete character immediately to the right of the entry position Clear all the characters entered 8.3.4...
Page 57: Opening The Context Menu
Proline Promass X 300 PROFINET Operation options Operating key(s) Meaning Escape key combination (press keys simultaneously) In a menu, submenu • Pressing the key briefly: • Exits the current menu level and takes you to the next higher level. • If help text is open, closes the help text of the parameter.
Page 58: Navigating And Selecting From List
Operation options Proline Promass X 300 PROFINET 8.3.6 Navigating and selecting from list Different operating elements are used to navigate through the operating menu. The navigation path is displayed on the left in the header. Icons are displayed in front of the individual menus.
Page 59: Calling Up Help Text
Proline Promass X 300 PROFINET Operation options The direct access code consists of a 5-digit number (at maximum) and the channel number, which identifies the channel of a process variable: e.g. 00914-2. In the navigation view, this appears on the right-hand side in the header of the selected parameter.
Page 60: User Roles And Related Access Authorization
Operation options Proline Promass X 300 PROFINET Ent. access code Invalid or out of range input value Min:0 Max:9999 A0014049-EN For a description of the editing view - consisting of the text editor and numeric editor - with symbols →  54, for a description of the operating elements →  56 8.3.10...
Page 61: Enabling And Disabling The Keypad
Proline Promass X 300 PROFINET Operation options 2. Enter the access code.  The -symbol in front of the parameters disappears; all previously write- protected parameters are now re-enabled. 8.3.12 Enabling and disabling the keypad lock The keypad lock makes it possible to block access to the entire operating menu via local operation.
Page 62: Prerequisites
Operation options Proline Promass X 300 PROFINET 8.4.2 Prerequisites Computer hardware Hardware Interface CDI-RJ45 WLAN Interface The computer must have an RJ45 The operating unit must have a interface. WLAN interface. Connection Standard Ethernet cable with RJ45 Connection via Wireless LAN.
Page 63: Establishing A Connection
Proline Promass X 300 PROFINET Operation options Measuring device: Via CDI-RJ45 service interface Device CDI-RJ45 service interface Measuring device The measuring device has an RJ45 interface. Web server Web server must be enabled; factory setting: ON  For information on enabling the Web server →  67...
Page 64 Operation options Proline Promass X 300 PROFINET 4. If a 2nd network card is not used, close all the applications on the notebook.  Applications requiring Internet or a network, such as e-mail, SAP applications, Internet or Windows Explorer. 5. Close any open Internet browsers.
Page 65: Logging On
Proline Promass X 300 PROFINET Operation options 2. Enter the IP address of the Web server in the address line of the Web browser: 192.168.1.212  The login page appears. 2 3 4 A0029417 Picture of device Device name Device tag...
Page 66: User Interface
Operation options Proline Promass X 300 PROFINET 8.4.5 User interface A0029418 Function row Local display language Navigation area Header The following information appears in the header: • Device name • Device tag • Device status with status signal →  160 •...
Page 67: Disabling The Web Server
Proline Promass X 300 PROFINET Operation options Navigation area If a function is selected in the function bar, the submenus of the function open in the navigation area. The user can now navigate through the menu structure. Working area Depending on the selected function and the related submenus, various actions can be performed in this area: •...
Page 68: Access To The Operating Menu Via The Operating Tool
Operation options Proline Promass X 300 PROFINET 3. If no longer needed: Reset modified properties of the Internet protocol (TCP/IP) →  63. If communication with the Web server was established via the default IP address 192.168.1.212, DIP switch No. 10 must be reset (from ON → OFF). Afterwards, the IP address of the device is active again for network communication.
Page 69 Proline Promass X 300 PROFINET Operation options A0033719  22 Options for remote operation via PROFINET network: ring topology Automation system, e.g. Simatic S7 (Siemens) Computer with Web browser (e.g. Internet Explorer) for accessing the integrated device Web server or computer with operating tool (e.g.
Page 70 Operation options Proline Promass X 300 PROFINET A0034570 Transmitter with integrated WLAN antenna Transmitter with external WLAN antenna LED lit constantly: WLAN reception is enabled on measuring device LED flashing: WLAN connection established between operating unit and measuring device Computer with WLAN interface and Web browser (e.g. Microsoft Internet Explorer, Microsoft Edge) for accessing the integrated device Web server or with operating tool (e.g.
Page 71: Fieldcare
FieldCare Function scope FDT-based plant asset management tool from Endress+Hauser. It can configure all smart field devices in a system and helps you manage them. By using the status information, it is also a simple but effective way of checking their status and condition.
Page 72: Devicecare
DeviceCare Function scope Tool to connect and configure Endress+Hauser field devices. The fastest way to configure Endress+Hauser field devices is with the dedicated "DeviceCare" tool. Together with the device type managers (DTMs) it presents a convenient, comprehensive solution. For details, see Innovation Brochure IN01047S...
Page 73 Proline Promass X 300 PROFINET Operation options Source for device description files See information →  74 Endress+Hauser...
Page 74: System Integration
System integration Proline Promass X 300 PROFINET System integration Overview of device description files 9.1.1 Current version data for the device Firmware version 01.01.zz • On the title page of the Operating instructions • On the transmitter nameplate • Firmware version Diagnostics →...
Page 75: Device Master File (Gsd)
Proline Promass X 300 PROFINET System integration Device master file (GSD) In order to integrate field devices into a bus system, the PROFINET system needs a description of the device parameters, such as output data, input data, data format and data volume.
Page 76: Cyclic Data Transmission
System integration Proline Promass X 300 PROFINET Cyclic data transmission 9.3.1 Overview of the modules The following tables shows which modules are available to the measuring device for cyclic data exchange. Cyclic data exchange is performed with an automation system.
Page 77 Proline Promass X 300 PROFINET System integration Selection: input variable Slot Input variables • Mass flow • Volume flow • Corrected volume flow • Density • Reference density • Temperature • Electronic temperature • Oscillation frequency 1 to 14 • Frequency fluctuation •...
Page 78 System integration Proline Promass X 300 PROFINET Application-specific Input module Transmit compensation values from the automation system to the measuring device. The Application-specific Input module cyclically transmits compensation values, including the status, from the automation system to the measuring device. The compensation value is depicted in the first four bytes in the form of a floating point number as per the IEEE 754 standard.
Page 79 Proline Promass X 300 PROFINET System integration Selection: device function Slot Device function Status (meaning) Empty pipe detection • 0 (device function not active) 1 to 14 • 1 (device function active) Low flow cut off Data structure Input data of Digital Input...
Page 80 System integration Proline Promass X 300 PROFINET Totalizer module The Totalizer module consists of the Totalizer Value, Totalizer Control and Totalizer Mode submodules. Totalizer Value submodule Transmit transmitter value from the device to the automation system. Totalizer modules cyclically transmit a selected totalizer value, along with the status, from the measuring device to the automation system via the Totalizer Value submodule.
Page 81 Proline Promass X 300 PROFINET System integration Selection: totalizer configuration Slot Sub-slot Value Control totalizer Balancing 15…17 Balance the positive flow Balance the negative flow Data structure of output data (Totalizer Mode submodule) Byte 1 Configuration variable Analog Output module Transmit compensation values from the automation system to the measuring device.
Page 82 System integration Proline Promass X 300 PROFINET Data structure Output data of Analog Output Byte 1 Byte 2 Byte 3 Byte 4 Byte 5 Byte 6 Byte 7 Measured value: floating point number (IEEE 754) Status Unit code Status coding →  84 Failsafe mode A failsafe mode can be defined for using the compensation values.
Page 83 Proline Promass X 300 PROFINET System integration Heartbeat Verification module Receive discrete output values from the automation system and transmit discrete input values from the measuring device to the automation system. The Heartbeat Verification module receives discrete output data from the automation system and transmits discrete input data from the measuring device to the automation system.
Page 84: Status Coding
System integration Proline Promass X 300 PROFINET Assigned device functions Slot Input variables Selection of the liquid type Data structure Concentration output data Byte 1 Control variable Liquid type Enum code Sucrose in water Glucose in water Fructose in water...
Page 85: Factory Setting
Proline Promass X 300 PROFINET System integration Status Coding (hex) Meaning UNCERTAIN - Initial value 0x4F A pre-defined value is output until a correct measured value is available again or until remedial measures have been carried out that change this status.
Page 86: Startup Configuration
System integration Proline Promass X 300 PROFINET 9.3.5 Startup configuration If startup configuration is enabled, the configuration of the most important device parameters is taken from the automation system and used. The following configuration is taken from the automation system.
Page 87: System Redundancy S2
Proline Promass X 300 PROFINET System integration System redundancy S2 A redundant layout with two automation systems is necessary for processes that are in continuous operation. If one system fails the second system guarantees continued, uninterrupted operation. The measuring device supports S2 system redundancy and can communicate with both automation systems simultaneously.
Page 88: Commissioning
Commissioning Proline Promass X 300 PROFINET Commissioning 10.1 Function check Before commissioning the measuring device: ‣ Make sure that the post-installation and post-connection checks have been performed. • "Post-installation check" checklist→  29 • "Post-connection check" checklist →  47 10.2...
Page 89: Configuring The Measuring Device
Proline Promass X 300 PROFINET Commissioning 10.5 Configuring the measuring device • The Setup menu with its guided wizards contains all the parameters needed for standard operation. • Navigation to the Setup menu X X X X X X X 20.50...
Page 90: Defining The Tag Name
Commissioning Proline Promass X 300 PROFINET ‣ Relay output 1 to n →  111 ‣ Display →  114 ‣ Low flow cut off →  118 ‣ Partially filled pipe detection →  119 ‣ →  120 Advanced setup 10.5.1...
Page 91 Proline Promass X 300 PROFINET Commissioning Corrected volume unit →  91 Density unit →  91 Reference density unit →  91 Temperature unit →  92 →  92 Pressure unit Parameter overview with brief description Parameter Description...
Page 92: Displaying The Communication
Commissioning Proline Promass X 300 PROFINET Parameter Description Selection Factory setting Temperature unit Select temperature unit. Unit choose list Country-specific: • °C Result • °F The selected unit applies for: • Electronic temperature parameter (6053) • Maximum value parameter (6051) •...
Page 93 Proline Promass X 300 PROFINET Commissioning Parameter Description User interface / User entry Factory setting Subnet mask Displays the subnet mask. 4 octet: 0 to 255 (in the 255.255.255.0 particular octet) If the DHCP client is switched off and write access is enabled, the Subnet mask can also be entered.
Page 94 Commissioning Proline Promass X 300 PROFINET 10.5.4 Selecting and setting the medium The Select medium wizard submenu contains parameters that must be configured in order to select and set the medium. Navigation "Setup" menu → Select medium ‣ Medium selection →...
Page 95: Interface
Proline Promass X 300 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry / User interface Select medium – Select medium type. • Liquid Liquid • Gas Select gas type The Gas option is selected in Select measured gas type.
Page 96: Configuring The Current Input
Commissioning Proline Promass X 300 PROFINET Navigation "Setup" menu → I/O configuration ‣ I/O configuration →  96 I/O module 1 to n terminal numbers →  96 I/O module 1 to n information I/O module 1 to n type →...
Page 97 Proline Promass X 300 PROFINET Commissioning Navigation "Setup" menu → Current input ‣ Current input 1 to n →  97 Terminal number →  97 Signal mode 0/4 mA value →  97 20 mA value →  97 Current span →...
Page 98: Configuring The Status Input
Commissioning Proline Promass X 300 PROFINET 10.5.7 Configuring the status input The Status input submenu guides the user systematically through all the parameters that have to be set for configuring the status input. Navigation "Setup" menu → Status input ‣...
Page 99 Proline Promass X 300 PROFINET Commissioning Signal mode →  99 Assign current output 1 to n →  100 Current span →  101 0/4 mA value →  101 →  101 20 mA value Fixed current →  101 Damping output 1 to n →...
Page 100 Commissioning Proline Promass X 300 PROFINET Parameter Prerequisite Description User interface / Factory setting Selection / User entry Assign current output 1 to n – Select process variable for • Off Mass flow current output. • Mass flow • Volume flow • Corrected volume flow •...
Page 101 Proline Promass X 300 PROFINET Commissioning Parameter Prerequisite Description User interface / Factory setting Selection / User entry • Index suspended bubbles Current span – Select current range for • 4...20 mA NAMUR Country-specific: process value output and (3.8...20.5 mA) • 4...20 mA NAMUR upper/lower level for alarm •...
Page 102: Configuring The Pulse/Frequency
Commissioning Proline Promass X 300 PROFINET 10.5.9 Configuring the pulse/frequency/switch output The Pulse/frequency/switch output wizard guides you systematically through all the parameters that can be set for configuring the selected output type. Navigation "Setup" menu → Advanced setup → Pulse/frequency/switch output ‣...
Page 103 Proline Promass X 300 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Operating mode – Define the output as a pulse, • Pulse Pulse frequency or switch output. • Frequency • Switch Terminal number –...
Page 104 Commissioning Proline Promass X 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Failure mode The Pulse option is selected in Define output behavior in • Actual value No pulses the Operating mode alarm condition. • No pulses parameter (→  102) and a...
Page 105 Proline Promass X 300 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Operating mode – Define the output as a pulse, • Pulse Pulse frequency or switch output. • Frequency • Switch Terminal number –...
Page 106 Commissioning Proline Promass X 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign frequency output The Frequency option is Select process variable for • Off selected in the Operating frequency output. • Mass flow mode parameter (→  102).
Page 107 Proline Promass X 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry • Index suspended bubbles Minimum frequency value The Frequency option is Enter minimum frequency. 0.0 to 10 000.0 Hz 0.0 Hz selected in the Operating mode parameter (→  102)
Page 108 Commissioning Proline Promass X 300 PROFINET Configuring the switch output Navigation "Setup" menu → Pulse/frequency/switch output ‣ Pulse/frequency/switch output 1 to n Operating mode →  108 Terminal number →  108 Signal mode →  108 →  109...
Page 109 Proline Promass X 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry Switch output function The Switch option is selected Select function for switch • Off in the Operating mode output. • On parameter. • Diagnostic behavior • Limit •...
Page 110 Commissioning Proline Promass X 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign limit • The Switch option is Select process variable for limit • Mass flow Mass flow selected in the Operating function. • Volume flow mode parameter.
Page 111: 10.5.10 Configuring The Relay Output
Proline Promass X 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign status • The Switch option is Select device status for switch • Partially filled pipe Partially filled pipe selected in the Operating output. detection detection mode parameter.
Page 112 Commissioning Proline Promass X 300 PROFINET Assign status →  113 Switch-off value →  114 Switch-on value →  114 Failure mode →  114 Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Relay output function –...
Page 113 Proline Promass X 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign limit The Limit option is selected in Select process variable for limit • Mass flow Mass flow the Relay output function function. • Volume flow parameter.
Page 114: 10.5.11 Configuring The Local Display
Commissioning Proline Promass X 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Switch-off value In the Relay output function Enter measured value for the Signed floating-point Country-specific: parameter, the Limit option is switch-off point. number • 0 kg/h selected.
Page 115 Proline Promass X 300 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry Format display A local display is provided. Select how measured values • 1 value, max. size 1 value, max. size are shown on the display.
Page 116 Commissioning Proline Promass X 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting entry Value 1 display A local display is provided. Select the measured value that • Mass flow Mass flow is shown on the local display. • Volume flow •...
Page 117 Proline Promass X 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry • Application specific output 1 • Index inhomogeneous medium • Application specific output 0 • Index suspended bubbles 0% bargraph value 1 A local display is provided.
Page 118: 10.5.12 Configuring The Low Flow Cut Off
Commissioning Proline Promass X 300 PROFINET 10.5.12 Configuring the low flow cut off The Low flow cut off wizard systematically guides the user through all the parameters that must be set to configure low flow cut off. Navigation "Setup" menu → Low flow cut off ‣...
Page 119: 10.5.13 Configuring The Partial Filled Pipe
Proline Promass X 300 PROFINET Commissioning 10.5.13 Configuring the partial filled pipe detection The Partial filled pipe detection wizard guides you systematically through all parameters that have to be set for configuring the monitoring of the pipe filling. Navigation "Setup" menu → Partially filled pipe detection ‣...
Page 120: Advanced Settings
Commissioning Proline Promass X 300 PROFINET 10.6 Advanced settings The Advanced setup submenu together with its submenus contains parameters for specific settings. Navigation to the "Advanced setup" submenu X X X X X X X 20.50 0104-1 Main menu Display language English Display/operat.
Page 121: Using The Parameter To Enter The Access Code
Proline Promass X 300 PROFINET Commissioning ‣ WLAN settings →  129 ‣ Concentration ‣ Heartbeat setup ‣ Configuration backup →  131 ‣ →  133 Administration 10.6.1 Using the parameter to enter the access code Navigation "Setup" menu → Advanced setup...
Page 122: Carrying Out A Sensor Adjustment
Commissioning Proline Promass X 300 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Corrected volume flow calculation – Select reference density for • Fixed reference Calculated reference calculating the corrected density density volume flow.
Page 123: Configuring The Totalizer
Proline Promass X 300 PROFINET Commissioning Parameter overview with brief description Parameter Description Selection Factory setting Installation direction Set sign of flow direction to match the • Flow in arrow direction Flow in arrow direction direction of the arrow on the sensor.
Page 124 Commissioning Proline Promass X 300 PROFINET Parameter overview with brief description Parameter Description Selection Factory setting Assign process variable Select process variable for totalizer. • Volume flow Volume flow • Mass flow • Corrected volume flow • Total mass flow •...
Page 125: Carrying Out Additional Display Configurations
Proline Promass X 300 PROFINET Commissioning 10.6.5 Carrying out additional display configurations In the Display submenu you can set all the parameters associated with the configuration of the local display. Navigation "Setup" menu → Advanced setup → Display ‣ Display Format display →...
Page 126 Commissioning Proline Promass X 300 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry Format display A local display is provided. Select how measured values • 1 value, max. size 1 value, max. size are shown on the display.
Page 127 Proline Promass X 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry Value 1 display A local display is provided. Select the measured value that • Mass flow Mass flow is shown on the local display. • Volume flow •...
Page 128 Commissioning Proline Promass X 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting entry • Application specific output 1 • Index inhomogeneous medium • Application specific output 0 • Index suspended bubbles 0% bargraph value 1 A local display is provided.
Page 129: Wlan Configuration
Proline Promass X 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry Display language A local display is provided. Set display language. • English English • Deutsch (alternatively, the • Français ordered language is • Español preset in the device) •...
Page 130 Commissioning Proline Promass X 300 PROFINET Navigation "Setup" menu → Advanced setup → WLAN settings ‣ WLAN settings →  130 WLAN →  130 WLAN mode SSID name →  130 Network security →  131 Security identification →  131 User name →...
Page 131: Configuration Management
Proline Promass X 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry / User interface Network security – Select the security type of the • Unsecured WPA2-PSK WLAN network. • WPA2-PSK • EAP-PEAP with MSCHAPv2 • EAP-PEAP MSCHAPv2 no server authentic.
Page 132 Commissioning Proline Promass X 300 PROFINET Navigation "Setup" menu → Advanced setup → Configuration backup ‣ Configuration backup →  132 Operating time →  132 Last backup Configuration management →  132 Backup state →  132 Comparison result →...
Page 133: Using Parameters For Device Administration
Proline Promass X 300 PROFINET Commissioning Options Description Compare The device configuration saved in the device memory is compared with the current device configuration of the HistoROM backup. Clear backup data The backup copy of the device configuration is deleted from the memory of the device.
Page 134: Simulation
Commissioning Proline Promass X 300 PROFINET Using the parameter to reset the access code Navigation "Setup" menu → Advanced setup → Administration → Reset access code ‣ Reset access code Operating time →  134 Reset access code →  134...
Page 135 Proline Promass X 300 PROFINET Commissioning Navigation "Diagnostics" menu → Simulation ‣ Simulation Assign simulation process variable →  136 Process variable value →  136 Status input simulation 1 to n →  136 Input signal level 1 to n →...
Page 136 Commissioning Proline Promass X 300 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry / User interface Assign simulation process variable – Select a process variable for • Off the simulation process that is • Mass flow activated.
Page 137 Proline Promass X 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry / User interface Frequency output simulation 1 to n In the Operating mode Switch the simulation of the • Off parameter, the Frequency frequency output on and off. • On option is selected.
Page 138: Protecting Settings From Unauthorized
Commissioning Proline Promass X 300 PROFINET 10.8 Protecting settings from unauthorized access The following write protection options exist in order to protect the configuration of the measuring device from unintentional modification: • Protect access to parameters via access code →  138 •...
Page 139: Write Protection Via Write Protection
Via Web browser, FieldCare, DeviceCare (via CDI-RJ45 service interface), fieldbus For a reset code, contact your Endress+Hauser service organization. 1. Navigate to the Reset access code parameter (→  134). 2. Enter the reset code.
Page 140 Commissioning Proline Promass X 300 PROFINET A0029630 Setting the write protection (WP) switch on the main electronics module to the ON position enables hardware write protection.  In the Locking status parameter the Hardware locked option is displayed →  141. In addition, on the local display the -symbol appears in front of the parameters in the header of the operational display and in the navigation view.
Page 141: Operation
Proline Promass X 300 PROFINET Operation Operation 11.1 Reading the device locking status Device active write protection: Locking status parameter Operation → Locking status Function scope of the "Locking status" parameter Options Description None The access status displayed in the Access status parameter applies →  60. Only appears on local display.
Page 142: Measured Variables" Submenu
Operation Proline Promass X 300 PROFINET 11.4.1 "Measured variables" submenu The Measured variables submenu contains all the parameters needed to display the current measured values for each process variable. Navigation "Diagnostics" menu → Measured values → Measured variables ‣ Measured variables →...
Page 143: Totalizer
Proline Promass X 300 PROFINET Operation Parameter Prerequisite Description User interface Reference density – Displays the reference density that is Signed floating-point currently calculated. number Dependency The unit is taken from the Reference density unit parameter (→  91). Temperature –...
Page 144: Input Values" Submenu
Operation Proline Promass X 300 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry / User interface Assign process variable – Select process variable for • Volume flow Volume flow totalizer. • Mass flow • Corrected volume flow •...
Page 145: Output Values
Proline Promass X 300 PROFINET Operation Navigation "Diagnostics" menu → Measured values → Input values → Current input 1 to n ‣ Current input 1 to n →  145 Measured values 1 to n →  145 Measured current 1 to n...
Page 146 Operation Proline Promass X 300 PROFINET ‣ Pulse/frequency/switch output →  146 1 to n ‣ Relay output 1 to n →  147 Output values of current output The Value current output submenu contains all the parameters needed to display the current measured values for every current output.
Page 147: Adapting The Measuring Device To The Process
Proline Promass X 300 PROFINET Operation Parameter overview with brief description Parameter Prerequisite Description User interface Output frequency 1 to n In the Operating mode parameter, the Displays the value currently measured 0.0 to 12 500.0 Hz Frequency option is selected.
Page 148: Function Scope Of The "Control Totalizer" Parameter
Operation Proline Promass X 300 PROFINET Navigation "Operation" menu → Totalizer handling ‣ Totalizer handling →  148 Control Totalizer 1 to n →  148 Preset value 1 to n Reset all totalizers →  148 Parameter overview with brief description...
Page 149: Showing Data Logging
Proline Promass X 300 PROFINET Operation 11.7 Showing data logging The Extended HistoROM application package must be enabled in the device (order option) for the Data logging submenu to appear. This contains all the parameters for the measured value history.
Page 150 Operation Proline Promass X 300 PROFINET Data logging status →  152 Entire logging duration →  152 ‣ Display channel 1 ‣ Display channel 2 ‣ Display channel 3 ‣ Display channel 4 Endress+Hauser...
Page 151 Proline Promass X 300 PROFINET Operation Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry / User interface Assign channel 1 The Extended HistoROM Assign process variable to • Off application package is logging channel. • Mass flow available.
Page 152 Operation Proline Promass X 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting entry / User interface • Index inhomogeneous medium • Application specific output 0 • Index suspended bubbles Assign channel 2 The Extended HistoROM Assign process variable to Picklist, see Assign application package is logging channel.
Page 153: Diagnostics And Troubleshooting
Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostics and troubleshooting 12.1 General troubleshooting For local display Error Possible causes Solution Local display dark and no output Supply voltage does not match the Apply the correct supply voltage . signals value indicated on the nameplate.
Page 154 Diagnostics and troubleshooting Proline Promass X 300 PROFINET For access Error Possible causes Solution No write access to parameters Hardware write protection enabled Set the write protection switch on main electronics module to the OFF position →  139. No write access to parameters Current user role has limited access 1.
Page 155: Diagnostic Information Via Light Emitting
Proline Promass X 300 PROFINET Diagnostics and troubleshooting Error Possible causes Solution Not connecting to Web server, No WLAN network available • Check if WLAN reception is FieldCare or DeviceCare present: LED on display module is lit blue • Check if WLAN connection is...
Page 156 Diagnostics and troubleshooting Proline Promass X 300 PROFINET 1 2 3 4 5 A0029629 Supply voltage Device status Flashing/network status Port 1 active: PROFINET Port 2 active: PROFINET and service interface (CDI) Color Meaning Supply voltage Supply voltage is off or too low.
Page 157: Diagnostic Information On Local Display
Proline Promass X 300 PROFINET Diagnostics and troubleshooting 12.3 Diagnostic information on local display 12.3.1 Diagnostic message Faults detected by the self-monitoring system of the measuring device are displayed as a diagnostic message in alternation with the operational display. Operational display in alarm condition...
Page 158 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic behavior Symbol Meaning Alarm • Measurement is interrupted. • Signal outputs and totalizers assume the defined alarm condition. • A diagnostic message is generated. Warning Measurement is resumed. The signal outputs and totalizers are not affected. A diagnostic message is generated.
Page 159: Calling Up Remedial Measures
Proline Promass X 300 PROFINET Diagnostics and troubleshooting 12.3.2 Calling up remedial measures X X X X X X X X X X X X X X 20.50 S801 Supply voltage Menu Diagnostic list Diagnostics 1 S801 Supply voltage Diagnostics 2...
Page 160: Calling Up Remedy Information
Diagnostics and troubleshooting Proline Promass X 300 PROFINET A0031056 Status area with status signal Diagnostic information Remedy information with Service ID In addition, diagnostic events which have occurred can be shown in the Diagnostics menu: • Via parameter →  216 •...
Page 161: Calling Up Remedy Information
Proline Promass X 300 PROFINET Diagnostics and troubleshooting Xxxxxx/…/…/ Device name: Xxxxxxx Mass flow: kg/h 12.34 Device tag: Xxxxxxx Volume flow: 12.34 m /h ³ Status signal: Function check (C) Xxxxxx Diagnostics 1: C485 Simu... Remedy information: Deactivate... Failure (F)
Page 162: Adapting The Diagnostic Information
Diagnostics and troubleshooting Proline Promass X 300 PROFINET 12.6 Adapting the diagnostic information 12.6.1 Adapting the diagnostic behavior Each item of diagnostic information is assigned a specific diagnostic behavior at the factory. The user can change this assignment for specific diagnostic information in the Diagnostic behavior submenu.
Page 163 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Supported status information Status Coding (hex) BAD - Maintenance alarm 0x24 BAD - Process related 0x28 BAD - Function check 0x3C UNCERTAIN - Initial value 0x4F UNCERTAIN - Maintenance demanded 0x68 UNCERTAIN - Process related...
Page 164 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Measured value status (fixed assignment) Diagnostic behavior Device diagnosis Quality Coding Category (configurable) (fixed assignment) Quality Substatus (hex) (NE107) Logbook entry only GOOD 0x80 to 0x8E – – Diagnostic information 302 Measured value status (fixed assignment)
Page 165: Overview Of Diagnostic Information
Proline Promass X 300 PROFINET Diagnostics and troubleshooting 12.7 Overview of diagnostic information • The amount of diagnostic information and the number of measured variables affected increase if the measuring device has one or more application packages. • All of the measured variables affected in the entire Promass instrument family are always listed under "Measured variables affected".
Page 166 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 046 Sensor limit exceeded 1. Inspect sensor 2. Check process condition Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 167 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 062 Sensor connection faulty 1. Check or replace sensor electronic module (ISEM) 2. If available: Check connection cable between sensor and transmitter Measured variable status 3. Replace sensor...
Page 168 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 082 Data storage 1. Check module connections 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 169 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 083 Memory content 1. Restart device 2. Restore HistoROM S-DAT backup (' D evice reset' parameter) Measured variable status 3. Replace HistoROM S-DAT Quality Quality substatus...
Page 170 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 140 Sensor signal asymmetrical 1. Check or replace sensor electronic module (ISEM) 2. If available: Check connection cable between sensor and transmitter Measured variable status [from the factory] 3.
Page 171 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 144 Measurement error too high 1. Check or change sensor 2. Check process conditions Measured variable status [from the factory] Quality Good Quality substatus Coding (hex)
Page 172: Diagnostic Of Electronic
Diagnostics and troubleshooting Proline Promass X 300 PROFINET 12.7.2 Diagnostic of electronic Diagnostic information Remedy instructions Short text 201 Device failure 1. Restart device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 173 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 242 Software incompatible 1. Check software 2. Flash or change main electronics module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 174 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 252 Modules incompatible 1. Check electronic modules 2. Check if correct modules are available (e.g. NEx, Ex) Measured variable status 3. Replace electronic modules Quality Quality substatus...
Page 175 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 262 Sensor electronic connection faulty 1. Check or replace connection cable between sensor electronic module (ISEM) and main electronics Measured variable status 2. Check or replace ISEM or main electronics...
Page 176 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 270 Main electronic failure Change main electronic module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior Alarm Influenced measured variables •...
Page 177 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 271 Main electronic failure 1. Restart device 2. Change main electronic module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal...
Page 178 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 272 Main electronic failure 1. Restart device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 179 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 273 Main electronic failure Change electronic Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior Alarm Influenced measured variables •...
Page 180 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 276 I/O module 1 to n faulty 1. Restart device 2. Change I/O module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 181 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 302 Device verification active Device verification active, please wait. Measured variable status Quality Good Quality substatus Function check Coding (hex) 0xBC to 0xBF Status signal Diagnostic behavior...
Page 182 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 311 Electronic failure 1. Do not reset device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal...
Page 183 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 332 Writing in HistoROM backup failed Replace user interface board Ex d/XP: replace transmitter Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 184 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 372 Sensor electronic (ISEM) faulty 1. Restart device 2. Check if failure recurs Measured variable status 3. Replace sensor electronic module (ISEM) Quality Quality substatus Maintenance alarm...
Page 185 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 373 Sensor electronic (ISEM) faulty 1. Transfer data or reset device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 186 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 375 I/O- 1 to n communication failed 1. Restart device 2. Check if failure recurs Measured variable status 3. Replace module rack inclusive electronic modules Quality...
Page 187 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 382 Data storage 1. Insert T-DAT 2. Replace T-DAT Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 188 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 383 Memory content 1. Restart device 2. Delete T-DAT via ' R eset device' parameter Measured variable status 3. Replace T-DAT Quality Quality substatus Maintenance alarm...
Page 189: Diagnostic Of Configuration
Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 387 HistoROM data faulty Contact service organization Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior Alarm Influenced measured variables •...
Page 190 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 331 Firmware update failed 1. Update firmware of device 2. Restart device Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal...
Page 191 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 410 Data transfer 1. Check connection 2. Retry data transfer Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 192 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 412 Processing download Download active, please wait Measured variable status Quality Uncertain Quality substatus Initial value Coding (hex) 0x4C to 0x4F Status signal Diagnostic behavior Warning Influenced measured variables •...
Page 193 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 437 Configuration incompatible 1. Restart device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 194 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 438 Dataset 1. Check data set file 2. Check device configuration Measured variable status 3. Up- and download new configuration Quality Uncertain Quality substatus Maintenance demanded...
Page 195 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 442 Frequency output 1 to n 1. Check process 2. Check frequency output settings Measured variable status [from the factory] Quality Good Quality substatus Coding (hex)
Page 196 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 453 Flow override Deactivate flow override Measured variable status Quality Good Quality substatus Function check Coding (hex) 0xBC to 0xBF Status signal Diagnostic behavior Warning Influenced measured variables •...
Page 197 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 484 Failure mode simulation Deactivate simulation Measured variable status Quality Quality substatus Function check Coding (hex) 0x3C to 0x3F Status signal Diagnostic behavior Alarm Influenced measured variables •...
Page 198 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 485 Measured variable simulation Deactivate simulation Measured variable status Quality Good Quality substatus Function check Coding (hex) 0xBC to 0xBF Status signal Diagnostic behavior Warning Influenced measured variables •...
Page 199 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 491 Current output 1 to n simulation Deactivate simulation Measured variable status Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior Warning Influenced measured variables –...
Page 200 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 494 Switch output simulation 1 to n Deactivate simulation switch output Measured variable status Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 201 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 520 I/O 1 to n hardware configuration invalid 1. Check I/O hardware configuration 2. Replace wrong I/O module Measured variable status 3. Plug the module of double pulse output on correct slot...
Page 202: Diagnostic Of Process
Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 537 Configuration 1. Check IP addresses in network 2. Change IP address Measured variable status Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal...
Page 203 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 830 Sensor temperature too high Reduce ambient temp. around the sensor housing Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 204 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 831 Sensor temperature too low Increase ambient temp. around the sensor housing Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 205 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 832 Electronic temperature too high Reduce ambient temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 206 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 833 Electronic temperature too low Increase ambient temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 207 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 834 Process temperature too high Reduce process temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 208 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 835 Process temperature too low Increase process temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 209 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 842 Process limit Low flow cut off active! 1. Check low flow cut off configuration Measured variable status [from the factory] Quality Good Quality substatus Coding (hex)
Page 210 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 882 Input signal 1. Check input configuration 2. Check external device or process conditions Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 211 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 910 Tubes not oscillating 1. Check electronic 2. Inspect sensor Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 212 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 912 Medium inhomogeneous 1. Check process cond. 2. Increase system pressure Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 213 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 913 Medium unsuitable 1. Check process conditions 2. Check electronic modules or sensor Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 214 Diagnostics and troubleshooting Proline Promass X 300 PROFINET Diagnostic information Remedy instructions Short text 942 API density out of specification 1. Check process density with selected API commodity group 2. Check API related parameters Measured variable status [from the factory]...
Page 215 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 944 Monitoring failed Check process conditions for Heartbeat Monitoring Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal...
Page 216: Pending Diagnostic Events
Diagnostics and troubleshooting Proline Promass X 300 PROFINET 12.8 Pending diagnostic events The Diagnostics menu allows the user to view the current diagnostic event and the previous diagnostic event separately. To call up the measures to rectify a diagnostic event: •...
Page 217: 12.10 Event Logbook
Proline Promass X 300 PROFINET Diagnostics and troubleshooting / ../Diagnose list Diagnostics F273 Main electronic Diagnostics 2 Diagnostics 3 A0014006-EN  31 Taking the example of the local display To call up the measures to rectify a diagnostic event: • Via local display →  159 •...
Page 218: 12.10.2 Filtering The Event Logbook
Diagnostics and troubleshooting Proline Promass X 300 PROFINET 12.10.2 Filtering the event logbook Using the Filter options parameter you can define which category of event message is displayed in the Events list submenu. Navigation path Diagnostics → Event logbook → Filter options Filter categories •...
Page 219: 12.11 Resetting The Measuring Device
Proline Promass X 300 PROFINET Diagnostics and troubleshooting Info number Info name I1457 Measurement error verification failed I1459 I/O module verification failed I1460 HBSI verification failed I1461 Sensor verification failed I1462 Sensor electronic module verific. failed I1512 Download started I1513...
Page 220: 12.12 Device Information
Diagnostics and troubleshooting Proline Promass X 300 PROFINET Options Description Restart device The restart resets every parameter whose data are in the volatile memory (RAM) to the factory setting (e.g. measured value data). The device configuration remains unchanged. Restore S-DAT backup Restore the data that are saved on the S-DAT.
Page 221 Proline Promass X 300 PROFINET Diagnostics and troubleshooting Parameter Description User interface Factory setting Device name Shows the name of the transmitter. Promass 300/500 –  The name can be found on the nameplate of the transmitter. Order code Shows the device order code.
Page 222: 12.13 Firmware History
"Manufacturer' s information" document. The manufacturer' s information is available: • In the Download Area of the Endress+Hauser web site: www.endress.com → Downloads • Specify the following details: • Product root: e.g. 8X3B The product root is the first part of the order code: see the nameplate on the device.
Page 223: Maintenance
13.2 Measuring and test equipment Endress+Hauser offers a wide variety of measuring and test equipment, such as W@M or device tests. Your Endress+Hauser Sales Center can provide detailed information on the services.
Page 224: Repair
• The measuring devices have a modular design. • Spare parts are grouped into logical kits with the associated Installation Instructions. • Repairs are carried out by Endress+Hauser Service or by appropriately trained customers. • Certified devices can only be converted to other certified devices by Endress+Hauser Service or at the factory.
Page 225: Disposing Of The Measuring Device
Proline Promass X 300 PROFINET Repair WARNING Danger to persons from process conditions. ‣ Beware of hazardous process conditions such as pressure in the measuring device, high temperatures or aggressive fluids. 2. Carry out the mounting and connection steps from the "Mounting the measuring device"...
Page 226: Accessories
Various accessories, which can be ordered with the device or subsequently from Endress +Hauser, are available for the device. Detailed information on the order code in question is available from your local Endress+Hauser sales center or on the product page of the Endress+Hauser website: www.endress.com.
Page 227: Communication-Specific Accessories
Accessories Description Applicator Software for selecting and sizing Endress+Hauser measuring devices: • Choice of measuring devices for industrial requirements • Calculation of all the necessary data for identifying the optimum flowmeter: e.g. nominal diameter, pressure loss, flow velocity and accuracy.
Page 228: System Components
Accessories Proline Promass X 300 PROFINET 15.4 System components Accessories Description Memograph M graphic The Memograph M graphic data manager provides information on all the relevant data manager measured variables. Measured values are recorded correctly, limit values are monitored and measuring points analyzed. The data are stored in the 256 MB internal memory and also on a SD card or USB stick.
Page 229: Technical Data
Proline Promass X 300 PROFINET Technical data Technical data 16.1 Application The measuring device is suitable for flow measurement of liquids and gases only. Depending on the version ordered, the measuring device can also measure potentially explosive, flammable, poisonous and oxidizing media.
Page 230: Input
Technical data Proline Promass X 300 PROFINET 16.3 Input Measured variable Direct measured variables • Mass flow • Density • Temperature Calculated measured variables • Volume flow • Corrected volume flow • Reference density Measuring range Measuring range for liquids Measuring range full scale values ...
Page 231 • Operating pressure to increase accuracy (Endress+Hauser recommends the use of a pressure measuring device for absolute pressure, e.g. Cerabar M or Cerabar S) •...
Page 232 Technical data Proline Promass X 300 PROFINET Input signal level • Low signal: DC –3 to +5 V • High signal: DC 12 to 30 V Assignable functions • Off • Reset the individual totalizers separately • Reset all totalizers •...
Page 233: Output
Proline Promass X 300 PROFINET Technical data 16.4 Output Output signal PROFINET Standards In accordance with IEEE 802.3 Current output 0/4 to 20 mA Current output 0/4 to 20 mA Current range Can be set to: • 4 to 20 mA (passive) •...
Page 234 Technical data Proline Promass X 300 PROFINET Damping Configurable: 0.07 to 999 s Assignable measured • Mass flow variables • Volume flow • Corrected volume flow • Density • Reference density • Temperature • Electronics temperature • Oscillation frequency 0 •...
Page 235 Proline Promass X 300 PROFINET Technical data Assignable measured • Mass flow variables • Volume flow • Corrected volume flow • Density • Reference density • Temperature • Electronics temperature • Oscillation frequency 0 • Oscillation damping 0 • Signal asymmetry •...
Page 236 Technical data Proline Promass X 300 PROFINET Maximum switching • DC 30 V, 0.1 A capacity (passive) • AC 30 V, 0.5 A Assignable functions • Off • On • Diagnostic behavior • Limit value • Mass flow • Volume flow •...
Page 237 Proline Promass X 300 PROFINET Technical data Pulse/frequency/switch output Pulse output Failure mode Choose from: • Actual value • No pulses Frequency output Failure mode Choose from: • Actual value • 0 Hz • Defined value (f 2 to 12 500 Hz)
Page 238 Technical data Proline Promass X 300 PROFINET Light emitting diodes (LED) Status information Status indicated by various light emitting diodes The following information is displayed depending on the device version: • Supply voltage active • Data transmission active • Device alarm/error has occurred •...
Page 239: Power Supply
Proline Promass X 300 PROFINET Technical data Supported functions • Identification & Maintenance Simple device identification via: • Control system • Nameplate • Measured value status The process variables are communicated with a measured value status • Blinking feature via the onsite display for simple device identification and assignment •...
Page 240: Performance Characteristics
Technical data Proline Promass X 300 PROFINET terminals Spring-loaded terminals: Suitable for strands and strands with ferrules. Conductor cross-section 0.2 to 2.5 mm (24 to 12 AWG). Cable entries • Cable gland: M20 × 1.5 with cable ⌀ 6 to 12 mm (0.24 to 0.47 in) •...
Page 241 Proline Promass X 300 PROFINET Technical data Zero point stability Zero point stability [mm] [in] [kg/h] [lb/min] 5.03 5.03 5.03 Flow values Flow values as turndown parameter depending on nominal diameter. SI units 1:10 1:20 1:50 1:100 1:500 [mm] [kg/h]...
Page 242 Technical data Proline Promass X 300 PROFINET Mass flow (gases) ±0.25 % o.r. Density (liquids) ±0.00025 g/cm Temperature ±0.25 °C ± 0.0025 · T °C (±0.45 °F ± 0.0015 · (T–32) °F) Response time The response time depends on the configuration (damping).
Page 243 Proline Promass X 300 PROFINET Technical data Influence of medium The table below shows the effect on accuracy of mass flow due to a difference between pressure calibration pressure and process pressure. o.r. = of reading It is possible to compensate for the effect by: •...
Page 244: Installation
Technical data Proline Promass X 300 PROFINET 16.7 Installation "Mounting requirements" →  21 16.8 Environment Ambient temperature →  23→  23 range Temperature tables Observe the interdependencies between the permitted ambient and fluid temperatures when operating the device in hazardous areas.
Page 245: Process
Proline Promass X 300 PROFINET Technical data 16.9 Process Medium temperature range –50 to +180 °C (–58 to +356 °F) Dependency of ambient temperature on medium temperature A0031121  33 Exemplary representation, values in the table below. Ambient temperature range...
Page 246 Technical data Proline Promass X 300 PROFINET applications involving high gas pressures, and particularly in applications in which the process pressure is greater than 2/3 of the sensor housing burst pressure. If there is a need to drain the leaking medium into a discharge device, the sensor should be fitted with a rupture disk.
Page 247: 16.10 Mechanical Construction
Proline Promass X 300 PROFINET Technical data • The minimum recommended full scale value is approx. 1/20 of the maximum full scale value • In most applications, 20 to 50 % of the maximum full scale value can be considered ideal •...
Page 248 Technical data Proline Promass X 300 PROFINET Materials Transmitter housing Order code for "Housing": • Option A "Aluminum, coated": aluminum, AlSi10Mg, coated • Option L "Cast, stainless": cast, stainless steel, 1.4409 (CF3M) similar to 316L Window material Order code for "Housing": •...
Page 249: 16.11 Operability
Proline Promass X 300 PROFINET Technical data Accessories Protective cover Stainless steel, 1.4404 (316L) External WLAN antenna • Antenna: ASA plastic (acrylic ester-styrene-acrylonitrile) and nickel-plated brass • Adapter: Stainless steel and nickel-plated brass • Cable: Polyethylene • Plug: Nickel-plated brass •...
Page 250 Technical data Proline Promass X 300 PROFINET Display elements • 4-line, illuminated, graphic display • White background lighting; switches to red in event of device errors • Format for displaying measured variables and status variables can be individually configured • Permitted ambient temperature for the display: –20 to +60 °C (–4 to +140 °F) The readability of the display may be impaired at temperatures outside the temperature range.
Page 251 Proline Promass X 300 PROFINET Technical data Cable entry Corresponds to the choice of transmitter housing, order code for "Electrical connection". Connecting cable →  31 Dimensions Information on the dimensions: "Mechanical construction" section of the "Technical Information" document. Remote operation →...
Page 252 Technical data Proline Promass X 300 PROFINET A device that has a WLAN interface (can be ordered as an option) is required for the WLAN connection: order code for "Display; operation", option G "4-line, illuminated; touch control + WLAN". The device acts as an Access Point and enables communication by computer or a mobile handheld terminal.
Page 253: 16.12 Certificates And Approvals
Proline Promass X 300 PROFINET Technical data Data backup Automatic • The most important device data (sensor and transmitter) are automatically saved in the DAT modules • If the transmitter or measuring device is replaced: once the T-DAT containing the...
Page 254 The device meets the legal requirements of the applicable EU Directives. These are listed in the corresponding EU Declaration of Conformity along with the standards applied. Endress+Hauser confirms successful testing of the device by affixing to it the CE mark. Ex approval The devices are certified for use in hazardous areas and the relevant safety instructions are provided in the separate "Safety Instructions"...
Page 255 Proline Promass X 300 PROFINET Technical data Testing of welded connections Option Test standard Component ISO 23277 AL2x (PT) ASME ASME NORSOK Measuring tube Process connection ISO 10675-1 AL1 (RT, DR) B31.3 VIII Div.1 M-601 Appx. 4+8 VT, PT VT, RT...
Page 256: 16.13 Application Packages
The application packages can be ordered with the device or subsequently from Endress+Hauser. Detailed information on the order code in question is available from your local Endress+Hauser sales center or on the product page of the Endress+Hauser website: www.endress.com.
Page 257: 16.14 Accessories
For an overview of the scope of the associated Technical Documentation, refer to the following: • W@M Device Viewer (www.endress.com/deviceviewer): Enter the serial number from nameplate • Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the 2D matrix code (QR code) on the nameplate Standard documentation Brief Operating Instructions...
Page 258 Technical data Proline Promass X 300 PROFINET Device-dependent Safety instructions additional documentation Safety instructions for electrical equipment for hazardous areas. Contents Documentation code ATEX/IECEx Ex d/Ex de XA01405D ATEX/IECEx Ex ec XA01439D cCSAus XP XA01373D cCSAus Ex d/ Ex de...
Page 259: Index
Proline Promass X 300 PROFINET Index Index Density ........245 Design fundamentals About this document .
Page 260 Index Proline Promass X 300 PROFINET Editing view ....... 54 Hardware write protection .
Page 261 Proline Promass X 300 PROFINET Index Disposal ....... 225 Order code ......16, 17 Mounting the sensor .
Page 262 Index Proline Promass X 300 PROFINET Post-installation check (checklist) ....29 Low flow cut off ......118 Potential equalization .
Page 263 Proline Promass X 300 PROFINET Index Simulation ......134 Troubleshooting Status input ......98 General .
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