Page 1 Products Solutions Services BA01738D/06/EN/04.21 71506076 2021-01-01 Valid as of version 01.01.zz (Device firmware) Operating Instructions Proline Promass E 300 Coriolis flowmeter PROFINET...
Page 2 • The manufacturer reserves the right to modify technical data without prior notice. Your Endress+Hauser Sales Center will supply you with current information and updates to these instructions. Endress+Hauser...
Page 3: Table Of Contents
Proline Promass E 300 PROFINET Table of contents Table of contents About this document ....6 Installation ..... . . 22 Document function .
Page 4 Table of contents Proline Promass E 300 PROFINET 8.3.9 Changing the parameters ..10.5.13 Configuring the partial filled pipe 8.3.10 User roles and related access detection ....
Page 5 13.2 Measuring and test equipment ... 222 13.3 Endress+Hauser services ....222 Repair ......223 14.1 General notes .
Page 6: About This Document
About this document Proline Promass E 300 PROFINET About this document Document function These Operating Instructions contain all the information that is required in various phases of the life cycle of the device: from product identification, incoming acceptance and storage, to mounting, connection, operation and commissioning through to troubleshooting, maintenance and disposal.
Page 7: Tool Symbols
Proline Promass E 300 PROFINET About this document Symbol Meaning Light emitting diode is on. Light emitting diode is flashing. 1.2.4 Tool symbols Symbol Meaning Flat blade screwdriver Allen key Open-ended wrench 1.2.5 Symbols for certain types of information Symbol...
Page 8: Documentation
• W@M Device Viewer (www.endress.com/deviceviewer): Enter the serial number from nameplate • Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the 2D matrix code (QR code) on the nameplate Detailed list of the individual documents along with the documentation code →...
Page 9 Proline Promass E 300 PROFINET About this document TRI-CLAMP® Registered trademark of Ladish & Co., Inc., Kenosha, USA Endress+Hauser...
Page 10: Safety Instructions
Safety instructions Proline Promass E 300 PROFINET Safety instructions Requirements for the personnel The personnel for installation, commissioning, diagnostics and maintenance must fulfill the following requirements: ‣ Trained, qualified specialists must have a relevant qualification for this specific function and task.
Page 11: Workplace Safety
Verification for borderline cases: ‣ For special fluids and fluids for cleaning, Endress+Hauser is glad to provide assistance in verifying the corrosion resistance of fluid-wetted materials, but does not accept any warranty or liability as minute changes in the temperature, concentration or level of contamination in the process can alter the corrosion resistance properties.
Page 12: Product Safety
It meets general safety standards and legal requirements. It also complies with the EU directives listed in the device-specific EU Declaration of Conformity. Endress+Hauser confirms this by affixing the CE mark to the device.
Page 13: Protecting Access Via A Password
Proline Promass E 300 PROFINET Safety instructions 2.7.2 Protecting access via a password Different passwords are available to protect write access to the device parameters or access to the device via the WLAN interface. • User-specific access code Protect write access to the device parameters via the local display, Web browser or operating tool (e.g.
Page 14: Access Via Service Interface (Cdi-Rj45)
Safety instructions Proline Promass E 300 PROFINET The device and status information can be hidden on the login page. This prevents unauthorized access to the information. For detailed information on device parameters, see: The "Description of Device Parameters" document →  257.
Page 15: Product Description
Proline Promass E 300 PROFINET Product description Product description The device consists of a transmitter and a sensor. The device is available as a compact version: The transmitter and sensor form a mechanical unit. Product design N ic te r e rg ö...
Page 16: Incoming Acceptance And Product
Is the envelope present with accompanying documents? • If one of the conditions is not satisfied, contact your Endress+Hauser Sales Center. • Depending on the device version, the CD-ROM might not be part of the delivery! The Technical Documentation is available via the Internet or via the Endress+Hauser Operations App, see the "Product identification"...
Page 17: Transmitter Nameplate
 8 sections • The W@M Device Viewer: enter the serial number from the nameplate (www.endress.com/deviceviewer) • The Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the 2-D matrix code (QR code) on the nameplate. 4.2.1...
Page 18: Sensor Nameplate
Incoming acceptance and product identification Proline Promass E 300 PROFINET 4.2.2 Sensor nameplate Order code: Ser. no.: Ext. ord. cd.: A0029206  3 Example of a sensor nameplate, part 1 Name of the sensor Manufacturing location Nominal diameter of the sensor; flange nominal diameter/nominal pressure; sensor test pressure; medium temperature range;...
Page 19: Symbols On Measuring Device
Proline Promass E 300 PROFINET Incoming acceptance and product identification 4.2.3 Symbols on measuring device Symbol Meaning WARNING! This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in serious or fatal injury. Reference to documentation Refers to the corresponding device documentation.
Page 20: Storage And Transport
Storage and transport Proline Promass E 300 PROFINET Storage and transport Storage conditions Observe the following notes for storage: ‣ Store in the original packaging to ensure protection from shock. ‣ Do not remove protective covers or protective caps installed on process connections.
Page 21: Measuring Devices With Lifting Lugs
Proline Promass E 300 PROFINET Storage and transport 5.2.2 Measuring devices with lifting lugs CAUTION Special transportation instructions for devices with lifting lugs ‣ Only use the lifting lugs fitted on the device or flanges to transport the device. ‣...
Page 22: Installation
Installation Proline Promass E 300 PROFINET Installation Installation conditions 6.1.1 Mounting position Mounting location A0028772 To prevent measuring errors arising from accumulation of gas bubbles in the measuring tube, avoid the following mounting locations in the pipe: • Highest point of a pipeline.
Page 23 Proline Promass E 300 PROFINET Installation Ø orifice plate, pipe restriction [mm] [in] [mm] [in] ³⁄₈ 0.24 ½ 0.40 0.55 1½ 0.87 1.10 1.97 Orientation The direction of the arrow on the sensor nameplate helps you to install the sensor according to the flow direction (direction of medium flow through the piping).
Page 24: Environmental And Process Requirements
If operating outdoors: Avoid direct sunlight, particularly in warm climatic regions. You can order a weather protection cover from Endress+Hauser. →  225. System pressure It is important that cavitation does not occur, or that gases entrained in the liquids do not outgas.
Page 25 Proline Promass E 300 PROFINET Installation Thermal insulation In the case of some fluids, it is important to keep the heat radiated from the sensor to the transmitter to a low level. A wide range of materials can be used for the required insulation.
Page 26: Special Mounting Instructions
Installation Proline Promass E 300 PROFINET 6.1.3 Special mounting instructions Drainability The measuring tubes can be completely drained and protected against solids build-up in vertical orientation. Sanitary compatibility • When installing in hygienic applications, please refer to the information in the "Certificates and approvals/hygienic compatibility"...
Page 27: Mounting The Measuring Device
Proline Promass E 300 PROFINET Installation Protective cover 280 (11.0) 255 (10.0) 146 (5.75) 134 (5.3) 12 (0.47) 30 (1.18) A0029553  8 Engineering unit mm (in) Cover locking NOTICE Order code for "Housing", option L "Cast, stainless": The covers of the transmitter housing are provided with a borehole to lock the cover.
Page 28: Preparing The Measuring Device
Installation Proline Promass E 300 PROFINET 6.2.2 Preparing the measuring device 1. Remove all remaining transport packaging. 2. Remove any protective covers or protective caps present from the sensor. 3. If present, remove transport protection of the rupture disk. 4. Remove stick-on label on the electronics compartment cover.
Page 29: Turning The Display Module
Proline Promass E 300 PROFINET Installation 6. Screw on the connection compartment cover. 7. Depending on the device version: Attach the securing clamp of the connection compartment cover. 6.2.5 Turning the display module The display module can be turned to optimize display readability and operability.
Page 30: Electrical Connection
Electrical connection Proline Promass E 300 PROFINET Electrical connection NOTICE The measuring device does not have an internal circuit breaker. ‣ For this reason, assign the measuring device a switch or power-circuit breaker so that the power supply line can be easily disconnected from the mains.
Page 31 Proline Promass E 300 PROFINET Electrical connection Relay output Standard installation cable is sufficient. Current input 0/4 to 20 mA Standard installation cable is sufficient. Status input Standard installation cable is sufficient. Cable diameter • Cable glands supplied: M20 × 1.5 with cable ⌀ 6 to 12 mm (0.24 to 0.47 in) •...
Page 32 Electrical connection Proline Promass E 300 PROFINET Max. cable length for use in Non-hazardous area, Cross-section Ex Zone 2, Class I, Division 2 Ex Zone 1, Class I, Division 1 0.34 mm (22 AWG) 80 m (270 ft) 0.50 mm...
Page 33: Terminal Assignment
Proline Promass E 300 PROFINET Electrical connection 7.1.3 Terminal assignment Transmitter: supply voltage, input/outputs The terminal assignment of the inputs and outputs depends on the individual order version of the device. The device-specific terminal assignment is documented on an adhesive label in the terminal cover.
Page 34: Connecting The Measuring Device
Electrical connection Proline Promass E 300 PROFINET 2. If the measuring device is supplied without cable glands: Provide suitable cable gland for corresponding connecting cable. 3. If the measuring device is supplied with cable glands: Observe requirements for connecting cables →  30.
Page 35 Proline Promass E 300 PROFINET Electrical connection 4. Remove the display module holder. N ic N ic te r te r e rg ö ff e rg ö ff iz e iz e te n te n s io ri r...
Page 36 Electrical connection Proline Promass E 300 PROFINET Connecting the supply voltage and additional inputs/outputs 10 (0.4) mm (in) – A0033983 1. Push the cable through the cable entry . To ensure tight sealing, do not remove the sealing ring from the cable entry.
Page 37 Proline Promass E 300 PROFINET Electrical connection Removing a cable 3 (0.12) A0029598  9 Engineering unit mm (in) 1. To remove a cable from the terminal, use a flat-blade screwdriver to push the slot between the two terminal holes 2.
Page 38: Integrating The Transmitter Into A Network
Electrical connection Proline Promass E 300 PROFINET 7.2.2 Integrating the transmitter into a network This section only presents the basic options for integrating the device into a network. For information on the procedure to follow to connect the transmitter correctly →  34.
Page 39 Proline Promass E 300 PROFINET Electrical connection Integrating into a ring topology The device is integrated via the terminal connection for signal transmission (output 1) and the connection to the service interface (CDI-RJ45). Note the following when connecting: • Recommended cable: CAT5e, CAT6 or CAT7, with shielded connector (e.g. brand: YAMAICHI ;...
Page 40: Connecting The Remote Display And Operating Module Dkx001
Electrical connection Proline Promass E 300 PROFINET 7.2.3 Connecting the remote display and operating module DKX001 The remote display and operating module DKX001 is available as an optional extra →  225. • The remote display and operating module DKX001 is only available for the following housing version: order code for "Housing": option A "Aluminum, coated"...
Page 41: Special Connection Instructions
Proline Promass E 300 PROFINET Electrical connection Special connection instructions 7.4.1 Connection examples PROFINET A0028767  10 Connection example for PROFINET Control system (e.g. PLC) Ethernet switch Observe cable specifications Device plug Transmitter PROFINET: MRP (Media Redundancy Protocol) A0027544 Control system (e.g. PLC) Ethernet switch Observe cable specifications →...
Page 42 Electrical connection Proline Promass E 300 PROFINET PROFINET: system redundancy S2 A0039553  11 Connection example for system redundancy S2 Control system 1 (e.g. PLC) Synchronization of control systems Control system 2 (e.g. PLC) Industrial Ethernet Managed Switch Transmitter Current output 4-20 mA 4...20 mA...
Page 43 Proline Promass E 300 PROFINET Electrical connection Pulse/frequency output 12345 A0028761  14 Connection example for pulse/frequency output (passive) Automation system with pulse/frequency input (e.g. PLC) Power supply Transmitter: Observe input values →  232 Switch output A0028760  15 Connection example for switch output (passive) Automation system with switch input (e.g.
Page 44: Hardware Settings
Electrical connection Proline Promass E 300 PROFINET Current input A0028915  17 Connection example for 4 to 20 mA current input Power supply Terminal box External measuring device (to read in pressure or temperature, for instance) Transmitter Status input A0028764 ...
Page 45 Proline Promass E 300 PROFINET Electrical connection Setting the device name using the DIP switches The last part of the device name can be set using DIP switches 1-8. The address range is between 1 and 254 (factory setting: serial number of the device )
Page 46: Activating The Default Ip Address
Electrical connection Proline Promass E 300 PROFINET 5. Reconnect the device to the power supply.  The configured device address is used once the device is restarted. Setting the device name via the automation system DIP switches 1-8 must all be set to OFF (factory setting) or all be set to ON to be able to set the device name via the automation system.
Page 47: Post-Connection Check
Proline Promass E 300 PROFINET Electrical connection 4. Firmly tighten the cable glands. 5. To ensure that moisture does not enter the cable entry: Route the cable so that it loops down before the cable entry ("water trap").  A0029278 6.
Page 48: Operation Options
Operation options Proline Promass E 300 PROFINET Operation options Overview of operation options A0034513 Local operation via display module Computer with Web browser (e.g. Internet Explorer) or with operating tool (e.g. FieldCare, DeviceCare, AMS Device Manager, SIMATIC PDM) Field Xpert SFX350 or SFX370...
Page 49: Structure And Function Of The Operating Menu
Proline Promass E 300 PROFINET Operation options Structure and function of the operating menu 8.2.1 Structure of the operating menu For an overview of the operating menu for experts: "Description of Device Parameters" document supplied with the device→  257...
Page 50: Operating Philosophy
Operation options Proline Promass E 300 PROFINET 8.2.2 Operating philosophy The individual parts of the operating menu are assigned to certain user roles (operator, maintenance etc.). Each user role contains typical tasks within the device lifecycle. Menu/parameter User role and tasks...
Page 51: Display
Proline Promass E 300 PROFINET Operation options Access to the operating menu via the local display 8.3.1 Operational display X X X X X X X 1120.50 kg/h A0029348 Operational display Device tag Status area Display area for measured values (4-line) Operating elements→...
Page 52: Navigation View
Operation options Proline Promass E 300 PROFINET Measurement channel numbers Symbol Meaning Measurement channel 1 to 4 The measurement channel number is displayed only if more than one channel is present for the same measured variable type (e.g. Totalizer 1 to 3).
Page 53 Proline Promass E 300 PROFINET Operation options Status area The following appears in the status area of the navigation view in the top right corner: • In the submenu • The direct access code for the parameter you are navigating to (e.g. 0022-1) •...
Page 54: Editing View
Operation options Proline Promass E 300 PROFINET 8.3.3 Editing view Numeric editor +0.000 Xx – A0034250  20 For entering values in parameters (e.g. limit values) Entry display area Input screen Confirm, delete or reject entry Operating elements Text editor...
Page 55 Proline Promass E 300 PROFINET Operation options Operating key(s) Meaning Enter key • Press the key briefly: confirm your selection. • Press the key for 2 s: confirm the entry. Escape key combination (press keys simultaneously) Close the editing view without accepting the changes.
Page 56: Operating Elements
Operation options Proline Promass E 300 PROFINET 8.3.4 Operating elements Operating key(s) Meaning Minus key In a menu, submenu Moves the selection bar upwards in a picklist. With a Wizard Confirms the parameter value and goes to the previous parameter.
Page 57 Proline Promass E 300 PROFINET Operation options Calling up and closing the context menu The user is in the operational display. 1. Press the  and  keys for longer than 3 seconds.  The context menu opens. XXXXXXXXXX Setup Conf.backup...
Page 58: Navigating And Selecting From List
Operation options Proline Promass E 300 PROFINET 8.3.6 Navigating and selecting from list Different operating elements are used to navigate through the operating menu. The navigation path is displayed on the left in the header. Icons are displayed in front of the individual menus.
Page 59: Calling Up Help Text
Proline Promass E 300 PROFINET Operation options The direct access code consists of a 5-digit number (at maximum) and the channel number, which identifies the channel of a process variable: e.g. 00914-2. In the navigation view, this appears on the right-hand side in the header of the selected parameter.
Page 60: User Roles And Related Access Authorization
Operation options Proline Promass E 300 PROFINET Ent. access code Invalid or out of range input value Min:0 Max:9999 A0014049-EN For a description of the editing view - consisting of the text editor and numeric editor - with symbols →  54, for a description of the operating elements →  56 8.3.10...
Page 61: Enabling And Disabling The Keypad
Proline Promass E 300 PROFINET Operation options 2. Enter the access code.  The -symbol in front of the parameters disappears; all previously write- protected parameters are now re-enabled. 8.3.12 Enabling and disabling the keypad lock The keypad lock makes it possible to block access to the entire operating menu via local operation.
Page 62: Prerequisites
Operation options Proline Promass E 300 PROFINET 8.4.2 Prerequisites Computer hardware Hardware Interface CDI-RJ45 WLAN Interface The computer must have an RJ45 The operating unit must have a interface. WLAN interface. Connection Standard Ethernet cable with RJ45 Connection via Wireless LAN.
Page 63: Establishing A Connection
Proline Promass E 300 PROFINET Operation options Measuring device: Via CDI-RJ45 service interface Device CDI-RJ45 service interface Measuring device The measuring device has an RJ45 interface. Web server Web server must be enabled; factory setting: ON  For information on enabling the Web server →  67...
Page 64 Operation options Proline Promass E 300 PROFINET 4. If a 2nd network card is not used, close all the applications on the notebook.  Applications requiring Internet or a network, such as e-mail, SAP applications, Internet or Windows Explorer. 5. Close any open Internet browsers.
Page 65: Logging On
Proline Promass E 300 PROFINET Operation options 2. Enter the IP address of the Web server in the address line of the Web browser: 192.168.1.212  The login page appears. 2 3 4 A0029417 Picture of device Device name Device tag...
Page 66: User Interface
Operation options Proline Promass E 300 PROFINET 8.4.5 User interface A0029418 Function row Local display language Navigation area Header The following information appears in the header: • Device name • Device tag • Device status with status signal →  159 •...
Page 67: Disabling The Web Server
Proline Promass E 300 PROFINET Operation options Navigation area If a function is selected in the function bar, the submenus of the function open in the navigation area. The user can now navigate through the menu structure. Working area Depending on the selected function and the related submenus, various actions can be performed in this area: •...
Page 68: Access To The Operating Menu Via The Operating Tool
Operation options Proline Promass E 300 PROFINET 3. If no longer needed: Reset modified properties of the Internet protocol (TCP/IP) →  63. If communication with the Web server was established via the default IP address 192.168.1.212, DIP switch No. 10 must be reset (from ON → OFF). Afterwards, the IP address of the device is active again for network communication.
Page 69 Proline Promass E 300 PROFINET Operation options A0033719  24 Options for remote operation via PROFINET network: ring topology Automation system, e.g. Simatic S7 (Siemens) Computer with Web browser (e.g. Internet Explorer) for accessing the integrated device Web server or computer with operating tool (e.g.
Page 70 Operation options Proline Promass E 300 PROFINET A0034570 Transmitter with integrated WLAN antenna Transmitter with external WLAN antenna LED lit constantly: WLAN reception is enabled on measuring device LED flashing: WLAN connection established between operating unit and measuring device Computer with WLAN interface and Web browser (e.g. Microsoft Internet Explorer, Microsoft Edge) for accessing the integrated device Web server or with operating tool (e.g.
Page 71: Fieldcare
FieldCare Function scope FDT-based plant asset management tool from Endress+Hauser. It can configure all smart field devices in a system and helps you manage them. By using the status information, it is also a simple but effective way of checking their status and condition.
Page 72: Devicecare
DeviceCare Function scope Tool to connect and configure Endress+Hauser field devices. The fastest way to configure Endress+Hauser field devices is with the dedicated "DeviceCare" tool. Together with the device type managers (DTMs) it presents a convenient, comprehensive solution. For details, see Innovation Brochure IN01047S...
Page 73 Proline Promass E 300 PROFINET Operation options Source for device description files See information →  74 Endress+Hauser...
Page 74: System Integration
System integration Proline Promass E 300 PROFINET System integration Overview of device description files 9.1.1 Current version data for the device Firmware version 01.01.zz • On the title page of the Operating instructions • On the transmitter nameplate • Firmware version Diagnostics →...
Page 75: Device Master File (Gsd)
Proline Promass E 300 PROFINET System integration Device master file (GSD) In order to integrate field devices into a bus system, the PROFINET system needs a description of the device parameters, such as output data, input data, data format and data volume.
Page 76: Cyclic Data Transmission
System integration Proline Promass E 300 PROFINET Cyclic data transmission 9.3.1 Overview of the modules The following tables shows which modules are available to the measuring device for cyclic data exchange. Cyclic data exchange is performed with an automation system.
Page 77 Proline Promass E 300 PROFINET System integration Selection: input variable Slot Input variables • Mass flow • Volume flow • Corrected volume flow • Density • Reference density • Temperature • Electronic temperature • Oscillation frequency 1 to 14 • Frequency fluctuation •...
Page 78 System integration Proline Promass E 300 PROFINET Application-specific Input module Transmit compensation values from the automation system to the measuring device. The Application-specific Input module cyclically transmits compensation values, including the status, from the automation system to the measuring device. The compensation value is depicted in the first four bytes in the form of a floating point number as per the IEEE 754 standard.
Page 79 Proline Promass E 300 PROFINET System integration Selection: device function Slot Device function Status (meaning) Empty pipe detection • 0 (device function not active) 1 to 14 • 1 (device function active) Low flow cut off Data structure Input data of Digital Input...
Page 80 System integration Proline Promass E 300 PROFINET Totalizer module The Totalizer module consists of the Totalizer Value, Totalizer Control and Totalizer Mode submodules. Totalizer Value submodule Transmit transmitter value from the device to the automation system. Totalizer modules cyclically transmit a selected totalizer value, along with the status, from the measuring device to the automation system via the Totalizer Value submodule.
Page 81 Proline Promass E 300 PROFINET System integration Selection: totalizer configuration Slot Sub-slot Value Control totalizer Balancing 15…17 Balance the positive flow Balance the negative flow Data structure of output data (Totalizer Mode submodule) Byte 1 Configuration variable Analog Output module Transmit compensation values from the automation system to the measuring device.
Page 82 System integration Proline Promass E 300 PROFINET Data structure Output data of Analog Output Byte 1 Byte 2 Byte 3 Byte 4 Byte 5 Byte 6 Byte 7 Measured value: floating point number (IEEE 754) Status Unit code Status coding →  84 Failsafe mode A failsafe mode can be defined for using the compensation values.
Page 83 Proline Promass E 300 PROFINET System integration Heartbeat Verification module Receive discrete output values from the automation system and transmit discrete input values from the measuring device to the automation system. The Heartbeat Verification module receives discrete output data from the automation system and transmits discrete input data from the measuring device to the automation system.
Page 84: Status Coding
System integration Proline Promass E 300 PROFINET Assigned device functions Slot Input variables Selection of the liquid type Data structure Concentration output data Byte 1 Control variable Liquid type Enum code Sucrose in water Glucose in water Fructose in water...
Page 85: Factory Setting
Proline Promass E 300 PROFINET System integration Status Coding (hex) Meaning UNCERTAIN - Initial value 0x4F A pre-defined value is output until a correct measured value is available again or until remedial measures have been carried out that change this status.
Page 86: Startup Configuration
System integration Proline Promass E 300 PROFINET 9.3.5 Startup configuration If startup configuration is enabled, the configuration of the most important device parameters is taken from the automation system and used. The following configuration is taken from the automation system.
Page 87: System Redundancy S2
Proline Promass E 300 PROFINET System integration System redundancy S2 A redundant layout with two automation systems is necessary for processes that are in continuous operation. If one system fails the second system guarantees continued, uninterrupted operation. The measuring device supports S2 system redundancy and can communicate with both automation systems simultaneously.
Page 88: Commissioning
Commissioning Proline Promass E 300 PROFINET Commissioning 10.1 Function check Before commissioning the measuring device: ‣ Make sure that the post-installation and post-connection checks have been performed. • "Post-installation check" checklist→  29 • "Post-connection check" checklist →  47 10.2...
Page 89: Configuring The Measuring Device
Proline Promass E 300 PROFINET Commissioning 10.5 Configuring the measuring device • The Setup menu with its guided wizards contains all the parameters needed for standard operation. • Navigation to the Setup menu X X X X X X X 20.50...
Page 90: Defining The Tag Name
Commissioning Proline Promass E 300 PROFINET ‣ Relay output 1 to n →  111 ‣ Display →  114 ‣ →  118 Low flow cut off ‣ Partially filled pipe detection →  119 ‣ Advanced setup →  120 10.5.1...
Page 91 Proline Promass E 300 PROFINET Commissioning Corrected volume unit →  91 Density unit →  91 →  91 Reference density unit Temperature unit →  92 Pressure unit →  92 Parameter overview with brief description Parameter Description...
Page 92: Displaying The Communication
Commissioning Proline Promass E 300 PROFINET Parameter Description Selection Factory setting Temperature unit Select temperature unit. Unit choose list Country-specific: • °C Result • °F The selected unit applies for: • Electronic temperature parameter (6053) • Maximum value parameter (6051) •...
Page 93 Proline Promass E 300 PROFINET Commissioning Parameter Description User interface / User entry Factory setting Subnet mask Displays the subnet mask. 4 octet: 0 to 255 (in the – particular octet) If the DHCP client is switched off and write access is enabled, the Subnet mask can also be entered.
Page 94 Commissioning Proline Promass E 300 PROFINET 10.5.4 Selecting and setting the medium The Select medium wizard submenu contains parameters that must be configured in order to select and set the medium. Navigation "Setup" menu → Select medium ‣ Medium selection Select medium →...
Page 95: Interface
Proline Promass E 300 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry / User interface Select medium – Select medium type. • Liquid – • Gas Select gas type The Gas option is selected in Select measured gas type.
Page 96: Configuring The Current Input
Commissioning Proline Promass E 300 PROFINET Navigation "Setup" menu → I/O configuration ‣ I/O configuration I/O module 1 to n terminal numbers →  96 I/O module 1 to n information →  96 →  96 I/O module 1 to n type Apply I/O configuration →...
Page 97: Configuring The Status Input
Proline Promass E 300 PROFINET Commissioning Signal mode →  97 0/4 mA value →  97 →  97 20 mA value Current span →  97 Failure mode →  97 Failure value →  97 Parameter overview with brief description...
Page 98: Configuring The Current Output
Commissioning Proline Promass E 300 PROFINET Navigation "Setup" menu → Status input ‣ Status input 1 to n Assign status input →  98 Terminal number →  98 →  98 Active level Terminal number →  98 Response time status input →...
Page 99 Proline Promass E 300 PROFINET Commissioning Current span →  101 0/4 mA value →  101 →  101 20 mA value Fixed current →  101 Damping output 1 to n →  101 Failure mode →  101 →...
Page 100 Commissioning Proline Promass E 300 PROFINET Parameter Prerequisite Description User interface / Factory setting Selection / User entry Assign current output 1 to n – Select process variable for • Off – current output. • Mass flow • Volume flow • Corrected volume flow •...
Page 101 Proline Promass E 300 PROFINET Commissioning Parameter Prerequisite Description User interface / Factory setting Selection / User entry Current span – Select current range for • 4...20 mA NAMUR Country-specific: process value output and (3.8...20.5 mA) • 4...20 mA NAMUR upper/lower level for alarm •...
Page 102: Configuring The Pulse/Frequency
Commissioning Proline Promass E 300 PROFINET 10.5.9 Configuring the pulse/frequency/switch output The Pulse/frequency/switch output wizard guides you systematically through all the parameters that can be set for configuring the selected output type. Navigation "Setup" menu → Advanced setup → Pulse/frequency/switch output ‣...
Page 103 Proline Promass E 300 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Operating mode – Define the output as a pulse, • Pulse – frequency or switch output. • Frequency • Switch Terminal number –...
Page 104 Commissioning Proline Promass E 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Failure mode The Pulse option is selected in Define output behavior in • Actual value – the Operating mode alarm condition. • No pulses parameter (→  102) and a...
Page 105 Proline Promass E 300 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Operating mode – Define the output as a pulse, • Pulse – frequency or switch output. • Frequency • Switch Terminal number –...
Page 106 Commissioning Proline Promass E 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign frequency output The Frequency option is Select process variable for • Off – selected in the Operating frequency output. • Mass flow mode parameter (→  102).
Page 107 Proline Promass E 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry Minimum frequency value The Frequency option is Enter minimum frequency. 0.0 to 10 000.0 Hz – selected in the Operating mode parameter (→  102) and a process variable is...
Page 108 Commissioning Proline Promass E 300 PROFINET Configuring the switch output Navigation "Setup" menu → Pulse/frequency/switch output ‣ Pulse/frequency/switch output 1 to n Operating mode →  108 Terminal number →  108 Signal mode →  108 Switch output function →...
Page 109 Proline Promass E 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry Switch output function The Switch option is selected Select function for switch • Off – in the Operating mode output. • On parameter. • Diagnostic behavior •...
Page 110 Commissioning Proline Promass E 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign limit • The Switch option is Select process variable for limit • Mass flow – selected in the Operating function. • Volume flow mode parameter.
Page 111: 10.5.10 Configuring The Relay Output
Proline Promass E 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign status • The Switch option is Select device status for switch • Partially filled pipe – selected in the Operating output. detection mode parameter. • Low flow cut off •...
Page 112 Commissioning Proline Promass E 300 PROFINET Assign status →  113 Switch-off value →  114 →  114 Switch-on value Failure mode →  114 Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Relay output function –...
Page 113 Proline Promass E 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign limit The Limit option is selected in Select process variable for limit • Mass flow – the Relay output function function. • Volume flow parameter.
Page 114: 10.5.11 Configuring The Local Display
Commissioning Proline Promass E 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Switch-off value In the Relay output function Enter measured value for the Signed floating-point Country-specific: parameter, the Limit option is switch-off point. number • 0 kg/h selected.
Page 115 Proline Promass E 300 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry Format display A local display is provided. Select how measured values • 1 value, max. size – are shown on the display.
Page 116 Commissioning Proline Promass E 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting entry Value 1 display A local display is provided. Select the measured value that • Mass flow – is shown on the local display. • Volume flow • Corrected volume flow •...
Page 117 Proline Promass E 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry • Index inhomogeneous medium • Application specific output 0 • Index suspended bubbles 0% bargraph value 1 A local display is provided. Enter 0% value for bar graph...
Page 118: 10.5.12 Configuring The Low Flow Cut Off
Commissioning Proline Promass E 300 PROFINET 10.5.12 Configuring the low flow cut off The Low flow cut off wizard systematically guides the user through all the parameters that must be set to configure low flow cut off. Navigation "Setup" menu → Low flow cut off ‣...
Page 119: 10.5.13 Configuring The Partial Filled Pipe
Proline Promass E 300 PROFINET Commissioning 10.5.13 Configuring the partial filled pipe detection The Partial filled pipe detection wizard guides you systematically through all parameters that have to be set for configuring the monitoring of the pipe filling. Navigation "Setup" menu → Partially filled pipe detection ‣...
Page 120: Advanced Settings
Commissioning Proline Promass E 300 PROFINET 10.6 Advanced settings The Advanced setup submenu together with its submenus contains parameters for specific settings. Navigation to the "Advanced setup" submenu X X X X X X X 20.50 0104-1 Main menu Display language English Display/operat.
Page 121: Using The Parameter To Enter The Access Code
Proline Promass E 300 PROFINET Commissioning ‣ WLAN settings ‣ Concentration ‣ Heartbeat setup ‣ Configuration backup →  131 ‣ Administration →  133 10.6.1 Using the parameter to enter the access code Navigation "Setup" menu → Advanced setup...
Page 122: Carrying Out A Sensor Adjustment
Commissioning Proline Promass E 300 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Corrected volume flow calculation – Select reference density for • Fixed reference – calculating the corrected density volume flow. • Calculated reference density •...
Page 123: Configuring The Totalizer
Proline Promass E 300 PROFINET Commissioning Parameter overview with brief description Parameter Description Selection Installation direction Set sign of flow direction to match the direction of the arrow on • Flow in arrow direction the sensor. • Flow against arrow direction Zero point adjustment All measuring devices are calibrated in accordance with state-of-the-art technology.
Page 124 Commissioning Proline Promass E 300 PROFINET Parameter overview with brief description Parameter Description Selection Factory setting Assign process variable Select process variable for totalizer. • Volume flow – • Mass flow • Corrected volume flow • Total mass flow • Condensate mass flow •...
Page 125: Carrying Out Additional Display Configurations
Proline Promass E 300 PROFINET Commissioning 10.6.5 Carrying out additional display configurations In the Display submenu you can set all the parameters associated with the configuration of the local display. Navigation "Setup" menu → Advanced setup → Display ‣ Display Format display →...
Page 126 Commissioning Proline Promass E 300 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry Format display A local display is provided. Select how measured values • 1 value, max. size – are shown on the display.
Page 127 Proline Promass E 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry Value 1 display A local display is provided. Select the measured value that • Mass flow – is shown on the local display. • Volume flow • Corrected volume flow •...
Page 128 Commissioning Proline Promass E 300 PROFINET Parameter Prerequisite Description Selection / User Factory setting entry • Index inhomogeneous medium • Application specific output 0 • Index suspended bubbles 0% bargraph value 1 A local display is provided. Enter 0% value for bar graph...
Page 129: Wlan Configuration
Proline Promass E 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry Display language A local display is provided. Set display language. • English English • Deutsch (alternatively, the • Français ordered language is • Español preset in the device) •...
Page 130 Commissioning Proline Promass E 300 PROFINET Navigation "Setup" menu → Advanced setup → WLAN settings ‣ WLAN settings WLAN →  130 WLAN mode →  130 →  130 SSID name Network security →  131 Security identification →  131 User name →...
Page 131: Configuration Management
Proline Promass E 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry / User interface Network security – Select the security type of the • Unsecured – WLAN network. • WPA2-PSK • EAP-PEAP with MSCHAPv2 • EAP-PEAP MSCHAPv2 no server authentic.
Page 132 Commissioning Proline Promass E 300 PROFINET Navigation "Setup" menu → Advanced setup → Configuration backup ‣ Configuration backup Operating time →  132 Last backup →  132 →  132 Configuration management Backup state →  132 Comparison result →...
Page 133: Using Parameters For Device Administration
Proline Promass E 300 PROFINET Commissioning Options Description Compare The device configuration saved in the device memory is compared with the current device configuration of the HistoROM backup. Clear backup data The backup copy of the device configuration is deleted from the memory of the device.
Page 134: Simulation
Reset access code to factory settings. Character string comprising numbers, letters and special characters  For a reset code, contact your Endress+Hauser service organization. The reset code can only be entered via: • Web browser • DeviceCare, FieldCare (via service interface CDI-RJ45) •...
Page 135 Proline Promass E 300 PROFINET Commissioning Process variable value →  136 →  136 Status input simulation 1 to n Input signal level 1 to n →  136 Current input 1 to n simulation →  136 Value current input 1 to n →...
Page 136 Commissioning Proline Promass E 300 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User entry / User interface Assign simulation process variable – Select a process variable for the • Off simulation process that is activated. • Mass flow • Volume flow •...
Page 137: Protecting Settings From Unauthorized Access
Proline Promass E 300 PROFINET Commissioning Parameter Prerequisite Description Selection / User entry / User interface Pulse output simulation 1 to n In the Operating mode parameter, the Set and switch off the pulse output • Off Pulse option is selected. simulation. • Fixed value •...
Page 138: Write Protection Via Access Code
Commissioning Proline Promass E 300 PROFINET 10.8.1 Write protection via access code The effects of the user-specific access code are as follows: • Via local operation, the parameters for the measuring device configuration are write- protected and their values can no longer be changed.
Page 139: Write Protection Via Write Protection
Via Web browser, FieldCare, DeviceCare (via CDI-RJ45 service interface), fieldbus For a reset code, contact your Endress+Hauser service organization. 1. Navigate to the Reset access code parameter (→  134). 2. Enter the reset code.
Page 140 Commissioning Proline Promass E 300 PROFINET A0029630 Setting the write protection (WP) switch on the main electronics module to the ON position enables hardware write protection.  In the Locking status parameter the Hardware locked option is displayed →  141. In addition, on the local display the -symbol appears in front of the parameters in the header of the operational display and in the navigation view.
Page 141: Operation
Proline Promass E 300 PROFINET Operation Operation 11.1 Reading the device locking status Device active write protection: Locking status parameter Operation → Locking status Function scope of the "Locking status" parameter Options Description None The access status displayed in the Access status parameter applies →  60. Only appears on local display.
Page 142: Measured Variables" Submenu
Operation Proline Promass E 300 PROFINET 11.4.1 "Measured variables" submenu The Measured variables submenu contains all the parameters needed to display the current measured values for each process variable. Navigation "Diagnostics" menu → Measured values → Measured variables ‣ Measured variables Mass flow →...
Page 143: Totalizer
Proline Promass E 300 PROFINET Operation Parameter Prerequisite Description User interface Reference density – Displays the reference density that is Signed floating-point currently calculated. number Dependency The unit is taken from the Reference density unit parameter (→  91). Temperature –...
Page 144: Input Values" Submenu
Operation Proline Promass E 300 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User entry / User interface Assign process variable – Select process variable for totalizer. • Volume flow • Mass flow • Corrected volume flow • Total mass flow •...
Page 145: Output Values
Proline Promass E 300 PROFINET Operation Parameter overview with brief description Parameter Description User interface Measured values 1 to n Displays the current input value. Signed floating-point number Measured current 1 to n Displays the current value of the current input.
Page 146 Operation Proline Promass E 300 PROFINET Navigation "Diagnostics" menu → Measured values → Output values → Value current output 1 to n ‣ Current output 1 to n Output current 1 to n →  146 Measured current 1 to n →...
Page 147: Adapting The Measuring Device To The Process
Proline Promass E 300 PROFINET Operation Navigation "Diagnostics" menu → Measured values → Output values → Relay output 1 to n ‣ Relay output 1 to n Switch status →  147 Switch cycles →  147 →  147 Max.
Page 148: Function Scope Of The "Control Totalizer" Parameter
Operation Proline Promass E 300 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry Control Totalizer 1 to n A process variable is selected Control totalizer value. • Totalize – in the Assign process variable • Reset + hold parameter of the Totalizer •...
Page 149 Proline Promass E 300 PROFINET Operation / ../XXXXXXXX 175.77 40.69 kg/h -100s A0016357  30 Chart of a measured value trend • x-axis: depending on the number of channels selected displays 250 to 1000 measured values of a process variable.
Page 150 Operation Proline Promass E 300 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User entry / User interface Assign channel 1 The Extended HistoROM application Assign process variable to logging • Off package is available. channel. • Mass flow • Volume flow •...
Page 151 Proline Promass E 300 PROFINET Operation Parameter Prerequisite Description Selection / User entry / User interface Assign channel 3 The Extended HistoROM application Assign process variable to logging Picklist, see Assign package is available. channel. channel 1 parameter (→  150)  The software options currently...
Page 152: Diagnostics And Troubleshooting
Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostics and troubleshooting 12.1 General troubleshooting For local display Error Possible causes Solution Local display dark and no output Supply voltage does not match the Apply the correct supply voltage . signals value indicated on the nameplate.
Page 153 Proline Promass E 300 PROFINET Diagnostics and troubleshooting For access Error Possible causes Solution No write access to parameters Hardware write protection enabled Set the write protection switch on main electronics module to the OFF position →  139. No write access to parameters Current user role has limited access 1.
Page 154: Diagnostic Information Via Light Emitting
Diagnostics and troubleshooting Proline Promass E 300 PROFINET Error Possible causes Solution Not connecting to Web server, No WLAN network available • Check if WLAN reception is FieldCare or DeviceCare present: LED on display module is lit blue • Check if WLAN connection is...
Page 155 Proline Promass E 300 PROFINET Diagnostics and troubleshooting 1 2 3 4 5 A0029629 Supply voltage Device status Flashing/network status Port 1 active: PROFINET Port 2 active: PROFINET and service interface (CDI) Color Meaning Supply voltage Supply voltage is off or too low.
Page 156: Diagnostic Information On Local Display
Diagnostics and troubleshooting Proline Promass E 300 PROFINET 12.3 Diagnostic information on local display 12.3.1 Diagnostic message Faults detected by the self-monitoring system of the measuring device are displayed as a diagnostic message in alternation with the operational display. Operational display in alarm condition...
Page 157 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic behavior Symbol Meaning Alarm • Measurement is interrupted. • Signal outputs and totalizers assume the defined alarm condition. • A diagnostic message is generated. Warning Measurement is resumed. The signal outputs and totalizers are not affected. A diagnostic message is generated.
Page 158: Calling Up Remedial Measures
Diagnostics and troubleshooting Proline Promass E 300 PROFINET 12.3.2 Calling up remedial measures X X X X X X X X X X X X X X 20.50 S801 Supply voltage Menu Diagnostic list Diagnostics 1 S801 Supply voltage Diagnostics 2...
Page 159: Calling Up Remedy Information
Proline Promass E 300 PROFINET Diagnostics and troubleshooting A0031056 Status area with status signal Diagnostic information Remedy information with Service ID In addition, diagnostic events which have occurred can be shown in the Diagnostics menu: • Via parameter →  215 •...
Page 160 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Xxxxxx/…/…/ Device name: Xxxxxxx Mass flow: kg/h 12.34 Device tag: Xxxxxxx Volume flow: 12.34 m /h ³ Status signal: Function check (C) Xxxxxx Diagnostics 1: C485 Simu... Remedy information: Deactivate... Failure (F)
Page 161: Adapting The Diagnostic Information
Proline Promass E 300 PROFINET Diagnostics and troubleshooting 12.6 Adapting the diagnostic information 12.6.1 Adapting the diagnostic behavior Each item of diagnostic information is assigned a specific diagnostic behavior at the factory. The user can change this assignment for specific diagnostic information in the Diagnostic behavior submenu.
Page 162 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Supported status information Status Coding (hex) BAD - Maintenance alarm 0x24 BAD - Process related 0x28 BAD - Function check 0x3C UNCERTAIN - Initial value 0x4F UNCERTAIN - Maintenance demanded 0x68 UNCERTAIN - Process related...
Page 163 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Measured value status (fixed assignment) Diagnostic behavior Device diagnosis Quality Coding Category (configurable) (fixed assignment) Quality Substatus (hex) (NE107) Logbook entry only GOOD 0x80 to 0x8E – – Diagnostic information 302 Measured value status (fixed assignment)
Page 164: Overview Of Diagnostic Information
Diagnostics and troubleshooting Proline Promass E 300 PROFINET 12.7 Overview of diagnostic information • The amount of diagnostic information and the number of measured variables affected increase if the measuring device has one or more application packages. • All of the measured variables affected in the entire Promass instrument family are always listed under "Measured variables affected".
Page 165 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 046 Sensor limit exceeded 1. Inspect sensor 2. Check process condition Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 166 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 062 Sensor connection faulty 1. Check or replace sensor electronic module (ISEM) 2. If available: Check connection cable between sensor and transmitter Measured variable status 3. Replace sensor...
Page 167 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 082 Data storage 1. Check module connections 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 168 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 083 Memory content 1. Restart device 2. Restore HistoROM S-DAT backup (' D evice reset' parameter) Measured variable status 3. Replace HistoROM S-DAT Quality Quality substatus...
Page 169 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 140 Sensor signal asymmetrical 1. Check or replace sensor electronic module (ISEM) 2. If available: Check connection cable between sensor and transmitter Measured variable status [from the factory] 3.
Page 170 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 144 Measurement error too high 1. Check or change sensor 2. Check process conditions Measured variable status [from the factory] Quality Good Quality substatus Coding (hex)
Page 171: Diagnostic Of Electronic
Proline Promass E 300 PROFINET Diagnostics and troubleshooting 12.7.2 Diagnostic of electronic Diagnostic information Remedy instructions Short text 201 Device failure 1. Restart device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 172 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 242 Software incompatible 1. Check software 2. Flash or change main electronics module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 173 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 252 Modules incompatible 1. Check electronic modules 2. Check if correct modules are available (e.g. NEx, Ex) Measured variable status 3. Replace electronic modules Quality Quality substatus...
Page 174 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 262 Sensor electronic connection faulty 1. Check or replace connection cable between sensor electronic module (ISEM) and main electronics Measured variable status 2. Check or replace ISEM or main electronics...
Page 175 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 270 Main electronic failure Change main electronic module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior Alarm Influenced measured variables •...
Page 176 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 271 Main electronic failure 1. Restart device 2. Change main electronic module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal...
Page 177 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 272 Main electronic failure 1. Restart device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 178 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 273 Main electronic failure Change electronic Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior Alarm Influenced measured variables •...
Page 179 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 276 I/O module 1 to n faulty 1. Restart device 2. Change I/O module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 180 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 302 Device verification active Device verification active, please wait. Measured variable status Quality Good Quality substatus Function check Coding (hex) 0xBC to 0xBF Status signal Diagnostic behavior...
Page 181 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 311 Electronic failure 1. Do not reset device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal...
Page 182 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 332 Writing in HistoROM backup failed Replace user interface board Ex d/XP: replace transmitter Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 183 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 372 Sensor electronic (ISEM) faulty 1. Restart device 2. Check if failure recurs Measured variable status 3. Replace sensor electronic module (ISEM) Quality Quality substatus Maintenance alarm...
Page 184 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 373 Sensor electronic (ISEM) faulty 1. Transfer data or reset device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 185 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 375 I/O- 1 to n communication failed 1. Restart device 2. Check if failure recurs Measured variable status 3. Replace module rack inclusive electronic modules Quality...
Page 186 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 382 Data storage 1. Insert T-DAT 2. Replace T-DAT Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 187 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 383 Memory content 1. Restart device 2. Delete T-DAT via ' R eset device' parameter Measured variable status 3. Replace T-DAT Quality Quality substatus Maintenance alarm...
Page 188: Diagnostic Of Configuration
Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 387 HistoROM data faulty Contact service organization Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior Alarm Influenced measured variables •...
Page 189 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 331 Firmware update failed 1. Update firmware of device 2. Restart device Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal...
Page 190 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 410 Data transfer 1. Check connection 2. Retry data transfer Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 191 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 412 Processing download Download active, please wait Measured variable status Quality Uncertain Quality substatus Initial value Coding (hex) 0x4C to 0x4F Status signal Diagnostic behavior Warning Influenced measured variables •...
Page 192 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 437 Configuration incompatible 1. Restart device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 193 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 438 Dataset 1. Check data set file 2. Check device configuration Measured variable status 3. Up- and download new configuration Quality Uncertain Quality substatus Maintenance demanded...
Page 194 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 442 Frequency output 1 to n 1. Check process 2. Check frequency output settings Measured variable status [from the factory] Quality Good Quality substatus Coding (hex)
Page 195 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 453 Flow override Deactivate flow override Measured variable status Quality Good Quality substatus Function check Coding (hex) 0xBC to 0xBF Status signal Diagnostic behavior Warning Influenced measured variables •...
Page 196 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 484 Failure mode simulation Deactivate simulation Measured variable status Quality Quality substatus Function check Coding (hex) 0x3C to 0x3F Status signal Diagnostic behavior Alarm Influenced measured variables •...
Page 197 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 485 Measured variable simulation Deactivate simulation Measured variable status Quality Good Quality substatus Function check Coding (hex) 0xBC to 0xBF Status signal Diagnostic behavior Warning Influenced measured variables •...
Page 198 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 491 Current output 1 to n simulation Deactivate simulation Measured variable status Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior Warning Influenced measured variables –...
Page 199 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 494 Switch output simulation 1 to n Deactivate simulation switch output Measured variable status Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 200 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 520 I/O 1 to n hardware configuration invalid 1. Check I/O hardware configuration 2. Replace wrong I/O module Measured variable status 3. Plug the module of double pulse output on correct slot...
Page 201: Diagnostic Of Process
Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 537 Configuration 1. Check IP addresses in network 2. Change IP address Measured variable status Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal...
Page 202 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 830 Sensor temperature too high Reduce ambient temp. around the sensor housing Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 203 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 831 Sensor temperature too low Increase ambient temp. around the sensor housing Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 204 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 832 Electronic temperature too high Reduce ambient temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 205 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 833 Electronic temperature too low Increase ambient temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 206 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 834 Process temperature too high Reduce process temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 207 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 835 Process temperature too low Increase process temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 208 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 842 Process limit Low flow cut off active! 1. Check low flow cut off configuration Measured variable status [from the factory] Quality Good Quality substatus Coding (hex)
Page 209 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 882 Input signal 1. Check input configuration 2. Check external device or process conditions Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 210 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 910 Tubes not oscillating 1. Check electronic 2. Inspect sensor Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 211 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 912 Medium inhomogeneous 1. Check process cond. 2. Increase system pressure Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 212 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 913 Medium unsuitable 1. Check process conditions 2. Check electronic modules or sensor Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 213 Proline Promass E 300 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 942 API density out of specification 1. Check process density with selected API commodity group 2. Check API related parameters Measured variable status [from the factory]...
Page 214 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Diagnostic information Remedy instructions Short text 944 Monitoring failed Check process conditions for Heartbeat Monitoring Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal...
Page 215: Pending Diagnostic Events
Proline Promass E 300 PROFINET Diagnostics and troubleshooting 12.8 Pending diagnostic events The Diagnostics menu allows the user to view the current diagnostic event and the previous diagnostic event separately. To call up the measures to rectify a diagnostic event: •...
Page 216: 12.10 Event Logbook
Diagnostics and troubleshooting Proline Promass E 300 PROFINET / ../Diagnose list Diagnostics F273 Main electronic Diagnostics 2 Diagnostics 3 A0014006-EN  33 Taking the example of the local display To call up the measures to rectify a diagnostic event: • Via local display →  158 •...
Page 217: 12.10.2 Filtering The Event Logbook
Proline Promass E 300 PROFINET Diagnostics and troubleshooting 12.10.2 Filtering the event logbook Using the Filter options parameter you can define which category of event message is displayed in the Events list submenu. Navigation path Diagnostics → Event logbook → Filter options Filter categories •...
Page 218: 12.11 Resetting The Measuring Device
Diagnostics and troubleshooting Proline Promass E 300 PROFINET Info number Info name I1457 Measurement error verification failed I1459 I/O module verification failed I1460 HBSI verification failed I1461 Sensor verification failed I1462 Sensor electronic module verific. failed I1512 Download started I1513...
Page 219: 12.12 Device Information
Proline Promass E 300 PROFINET Diagnostics and troubleshooting Options Description Restart device The restart resets every parameter whose data are in the volatile memory (RAM) to the factory setting (e.g. measured value data). The device configuration remains unchanged. Restore S-DAT backup Restore the data that are saved on the S-DAT.
Page 220 Diagnostics and troubleshooting Proline Promass E 300 PROFINET Parameter Description User interface Factory setting Device name Shows the name of the transmitter. Promass 300/500 –  The name can be found on the nameplate of the transmitter. Order code Shows the device order code.
Page 221: 12.13 Firmware History
"Manufacturer' s information" document. The manufacturer' s information is available: • In the Download Area of the Endress+Hauser web site: www.endress.com → Downloads • Specify the following details: • Product root: e.g. 8E3B The product root is the first part of the order code: see the nameplate on the device.
Page 222: Maintenance
→  243. 13.2 Measuring and test equipment Endress+Hauser offers a wide variety of measuring and test equipment, such as W@M or device tests. Your Endress+Hauser Sales Center can provide detailed information on the services. List of some of the measuring and testing equipment: →  225→  227 13.3...
Page 223: Repair
• The measuring devices have a modular design. • Spare parts are grouped into logical kits with the associated Installation Instructions. • Repairs are carried out by Endress+Hauser Service or by appropriately trained customers. • Certified devices can only be converted to other certified devices by Endress+Hauser Service or at the factory.
Page 224: Disposal
(WEEE), the product is marked with the depicted symbol in order to minimize the disposal of WEEE as unsorted municipal waste. Do not dispose of products bearing this marking as unsorted municipal waste. Instead, return them to Endress+Hauser for disposal under the applicable conditions.
Page 225: Accessories
Various accessories, which can be ordered with the device or subsequently from Endress +Hauser, are available for the device. Detailed information on the order code in question is available from your local Endress+Hauser sales center or on the product page of the Endress+Hauser website: www.endress.com.
Page 226: For The Sensor
 If using oil as a heating medium, please consult with Endress+Hauser. Heating jackets cannot be used with sensors fitted with a rupture disk. • If ordered together with the measuring device: order code for "Enclosed accessories"...
Page 227: Service-Specific Accessories
Accessories Description Applicator Software for selecting and sizing Endress+Hauser measuring devices: • Choice of measuring devices for industrial requirements • Calculation of all the necessary data for identifying the optimum flowmeter: e.g. nominal diameter, pressure loss, flow velocity and accuracy.
Page 228: Technical Data
Technical data Proline Promass E 300 PROFINET Technical data 16.1 Application The measuring device is intended only for the flow measurement of liquids and gases. Depending on the version ordered, the measuring device can also measure potentially explosive, flammable, poisonous and oxidizing media.
Page 229: Input
Proline Promass E 300 PROFINET Technical data 16.3 Input Measured variable Direct measured variables • Mass flow • Density • Temperature Calculated measured variables • Volume flow • Corrected volume flow • Reference density Measuring range Measuring range for liquids Measuring range full scale values ...
Page 230 • Operating pressure to increase accuracy (Endress+Hauser recommends the use of a pressure measuring device for absolute pressure, e.g. Cerabar M or Cerabar S) •...
Page 231 Proline Promass E 300 PROFINET Technical data Status input Maximum input values • DC –3 to 30 V • If status input is active (ON): R >3 kΩ Response time Configurable: 5 to 200 ms Input signal level • Low signal: DC –3 to +5 V •...
Page 232: Output
Technical data Proline Promass E 300 PROFINET 16.4 Output Output signal PROFINET Standards In accordance with IEEE 802.3 Current output 4 to 20 mA Signal mode Can be set to: • Active • Passive Current span Can be set to: •...
Page 233 Proline Promass E 300 PROFINET Technical data Open-circuit voltage DC 28.8 V (active) Pulse width Configurable: 0.05 to 2 000 ms Maximum pulse rate 10 000 Impulse/s Pulse value Adjustable Assignable measured • Mass flow variables • Volume flow • Corrected volume flow...
Page 234 Technical data Proline Promass E 300 PROFINET Relay output Function Switch output Version Relay output, galvanically isolated Switching behavior Can be set to: • NO (normally open), factory setting • NC (normally closed) Maximum switching • DC 30 V, 0.1 A capacity (passive) •...
Page 235 Proline Promass E 300 PROFINET Technical data 0 to 20 mA Failure mode Choose from: • Maximum alarm: 22 mA • Freely definable value between: 0 to 20.5 mA Pulse/frequency/switch output Pulse output Failure mode Choose from: • Actual value •...
Page 236 Technical data Proline Promass E 300 PROFINET Light emitting diodes (LED) Status information Status indicated by various light emitting diodes The following information is displayed depending on the device version: • Supply voltage active • Data transmission active • Device alarm/error has occurred •...
Page 237: Power Supply
Proline Promass E 300 PROFINET Technical data Supported functions • Identification & Maintenance Simple device identification via: • Control system • Nameplate • Measured value status The process variables are communicated with a measured value status • Blinking feature via the onsite display for simple device identification and assignment •...
Page 238: Performance Characteristics
Technical data Proline Promass E 300 PROFINET Terminals Spring-loaded terminals: Suitable for strands and strands with ferrules. Conductor cross-section 0.2 to 2.5 mm (24 to 12 AWG). Cable entries • Cable gland: M20 × 1.5 with cable ⌀ 6 to 12 mm (0.24 to 0.47 in) •...
Page 239 Proline Promass E 300 PROFINET Technical data Zero point stability [mm] [in] [kg/h] [lb/min] 1.80 0.066 1½ 4.50 0.165 0.257 18.0 0.6615 Flow values Flow values as turndown parameter depending on nominal diameter. SI units 1:10 1:20 1:50 1:100 1:500...
Page 240 Technical data Proline Promass E 300 PROFINET Base repeatability Design fundamentals →  241 Mass flow and volume flow (liquids) ±0.075 % o.r. ±0.05 % o.r. (calibration option, for mass flow) Mass flow (gases) ±0.35 % o.r. Density (liquids) ±0.00025 g/cm Temperature ±0.25 °C ±...
Page 241 Proline Promass E 300 PROFINET Technical data [kg/m ] [°C] 40 80 120 160 200 240 280 320 [°F] -40 0 A0016609  35 Field density calibration, for example at +20 °C (+68 °F) Temperature ±0.005 · T °C (± 0.005 · (T – 32) °F)
Page 242: Installation
Technical data Proline Promass E 300 PROFINET Calculation of the maximum repeatability as a function of the flow rate Flow rate Maximum repeatability in % o.r. ⋅ ½ ZeroPoint ⋅ ³ BaseRepeat A0021340 A0021335 ⋅ ½ ZeroPoint ZeroPoint ⋅ ⋅...
Page 243: Process
Proline Promass E 300 PROFINET Technical data External WLAN antenna IP67 Vibration- and shock- Vibration sinusoidal, in accordance with IEC 60068-2-6 resistance • 2 to 8.4 Hz, 3.5 mm peak • 8.4 to 2 000 Hz, 1 g peak Vibration broad-band random, according to IEC 60068-2-64 •...
Page 244 Technical data Proline Promass E 300 PROFINET Dependency of ambient temperature on medium temperature A0031121  36 Exemplary representation, values in the table below. Ambient temperature range Medium temperature Maximum permitted medium temperature T at T = 60 °C (140 °F); higher medium temperatures T...
Page 245: 16.10 Mechanical Construction
Proline Promass E 300 PROFINET Technical data If the device is fitted with a rupture disk (order code for "Sensor option", option CA "Rupture disk"), the rupture disk trigger pressure is decisive . The sensor housing burst pressure refers to a typical internal pressure which is reached prior to mechanical failure of the sensor housing and which was determined during type testing.
Page 246 Technical data Proline Promass E 300 PROFINET Weight All values (weight exclusive of packaging material) refer to devices with EN/DIN PN 40 flanges. Weight specifications including transmitter as per order code for "Housing", option A "Aluminum, coated". Different values due to different transmitter versions: •...
Page 247 Proline Promass E 300 PROFINET Technical data Order code for "Housing", option A "Aluminum, coated" The various cable entries are suitable for hazardous and non-hazardous areas. Cable entry/cable gland Material Non-Ex: plastic Coupling M20 × 1.5 Z2, D2, Ex d/de: brass with plastic Adapter for cable entry with female thread G ½"...
Page 248: 16.11 Human Interface
Technical data Proline Promass E 300 PROFINET Process connections • Fixed flange connections: • EN 1092-1 (DIN 2501) flange • EN 1092-1 (DIN 2512N) flange • Namur lengths in accordance with NE 132 • ASME B16.5 flange • JIS B2220 flange •...
Page 249 Proline Promass E 300 PROFINET Technical data A0026785  37 Operation with touch control Display elements • 4-line, illuminated, graphic display • White background lighting; switches to red in event of device errors • Format for displaying measured variables and status variables can be individually configured •...
Page 250 Technical data Proline Promass E 300 PROFINET Housing material The housing material of the display and operating module DKX001 depends on the choice of transmitter housing material. Transmitter housing Remote display and operating module Order code for "Housing" Material Material Option A "Aluminum, coated"...
Page 251 Proline Promass E 300 PROFINET Technical data Web server Thanks to the integrated Web server, the device can be operated and configured via a Web browser and via a service interface (CDI-RJ45) or via a WLAN interface. The structure of the operating menu is the same as for the local display.
Page 252: 16.12 Certificates And Approvals
Technical data Proline Promass E 300 PROFINET Data backup Automatic • The most important device data (sensor and transmitter) are automatically saved in the DAT modules • If the transmitter or measuring device is replaced: once the T-DAT containing the...
Page 253 The device meets the legal requirements of the applicable EU Directives. These are listed in the corresponding EU Declaration of Conformity along with the standards applied. Endress+Hauser confirms successful testing of the device by affixing to it the CE mark. Ex approval The devices are certified for use in hazardous areas and the relevant safety instructions are provided in the separate "Safety Instructions"...
Page 254 • With the identification PED/G1/x (x = category) on the sensor nameplate, Directive Endress+Hauser confirms conformity with the "Essential Safety Requirements" specified in Appendix I of the Pressure Equipment Directive 2014/68/EU. • Devices not bearing this marking (PED) are designed and manufactured according to good engineering practice.
Page 255: 16.13 Application Packages
The application packages can be ordered with the device or subsequently from Endress+Hauser. Detailed information on the order code in question is available from your local Endress+Hauser sales center or on the product page of the Endress+Hauser website: www.endress.com.
Page 256: 16.14 Accessories
For an overview of the scope of the associated Technical Documentation, refer to the following: • W@M Device Viewer (www.endress.com/deviceviewer): Enter the serial number from nameplate • Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the 2D matrix code (QR code) on the nameplate Standard documentation Brief Operating Instructions...
Page 257 Proline Promass E 300 PROFINET Technical data Description of Device Parameters Measuring device Documentation code Promass 300 GP01115D Device-dependent Safety instructions additional documentation Safety instructions for electrical equipment for hazardous areas. Contents Documentation code ATEX/IECEx Ex d/Ex de XA01405D ATEX/IECEx Ex ec...
Page 258 Technical data Proline Promass E 300 PROFINET Installation Instructions Contents Comment Installation instructions for spare part sets and • Access the overview of all the available spare part sets via W@M Device Viewer →  223 accessories • Accessories available for order with Installation Instructions →  225...
Page 259: Index
Proline Promass E 300 PROFINET Index Index 0 … 9 3-A approval ......253 Declaration of Conformity .
Page 260 Index Proline Promass E 300 PROFINET Symbols ....... . . 6 Functions Document function .
Page 261 Proline Promass E 300 PROFINET Index Maximum measured error ....238 Structure ....... 49 Measured values Submenus and user roles .
Page 262 Index Proline Promass E 300 PROFINET Web server (Submenu) ..... 67 Advanced display configurations ... . . 125 WLAN settings (Wizard) .
Page 263 Proline Promass E 300 PROFINET Index Measured variables ..... . 142 Totalizer Output values ......145 Assign process variable .
Page 264 *71506076* 71506076 www.addresses.endress.com...

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