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• If there are gaps in the pattern, clean the print head.
11. Replace the platen frame.
Parent topic:
Related tasks
Attaching or Removing Spacers
Cleaning the Print Head
Changing the Platen Height
Cleaning the Print Head
If printouts are faint or have gaps, you should clean the print head to clear the clogged nozzles. Clean
the print head only if print quality declines or image colors are incorrect, and when a message appears
telling you maintenance is needed. Ink is consumed for all colors or selective color channels, depending
on the cleaning method selected.
You can select from Auto Cleaning or three levels of manual head cleaning:
• Start with Auto Cleaning. If the clogs are not cleared, run manual head cleaning in order from light to
heavy.
• If you cannot clear the clogged nozzles after cleaning with the light or medium level several times,
check the condition of the suction cap and, if necessary, clean it before using the heavy cleaning level.
1. Make sure the printer is turned on and then select Menu > Maintenance > Head Cleaning on the
control panel.
2. Select a cleaning method:
• If you select Auto Cleaning, go to step 5.
• If you select one of the manual cleaning options, go to the next step.
3. Confirm the nozzle rows for cleaning based off of the check pattern and then select the appropriate
cleaning option:
• Selected Nozzles: Select this option when you see faint printing or gaps in a specific row of
nozzles in the check pattern. You can select multiple nozzle rows, if necessary.
Print Head Maintenance
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