Lexmark MX822adxe User Manual page 246

Troubleshooting
Action
Step 5
a
Update the printer firmware. For more information, see
"Updating firmware" on page
b
Print the document.
Does gray background appear on prints?
Step 6
a
Replace the imaging unit.
b
Print the document.
Does gray background appear on prints?
Incorrect margins
Action
Step 1
a
Adjust the paper guides to the correct position for the paper
loaded.
b
Print the document.
Are the margins correct?
Step 2
a
Set the paper size.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b
Print the document.
Are the margins correct?
Step 3
a
Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Note: Make sure that the setting matches the paper loaded.
b
Print the document.
Are the margins correct?
318.
Yes No
Go to step 6. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
246
customer